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Click here or scroll down to respond to this candidate Candidate's Name
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PRODUCT MANAGEMENT
Product Management Agile Methodologies Leading Technology Initiatives
Proven expertise in orchestrating and leading multiple cradle-to-grave product management initiatives, using Software
Development Lifecycle (SDLC), from inception and requirement gathering to final implementation, training, and follow-up within
telecommunications, accounting / payments, real estate, HCM, and healthcare systems verticals. Demonstrate excellent strategic
planning, prioritization, and communication competencies w hile achieving critical deadlines and maintaining highest quality
output.
Experienced with developing and implementing cutting-edge technological solutions, (i.e. managed services, mobile applications,
SaaS, PaaS, Cloud Based Services, IoT). Solid work ethic with capacity to function well under pressure while displaying a high level
of competence in a rapidly evolving work environment.
Lead and collaborate with technical / non-technical cross-functional teams while managing complex, concurrent projects.
Demonstrated record for completing programs and projects within tight time and budgetary parameters. Articulate presenter
with deep-rooted knowledge of product portfolios to meet customer needs and capture accounts from the competition.
SIGNATURE STRENGTHS
Product Management Partnership & Relationship Building Data Analysis Strategic Planning QA Product Design
Requirements Definition & Prioritization Agile Scrum Methodologies Software Development Lifecycle Developing KPIs
Cross Divisional Projects User Experience & User-Centered Design Go-To Market Strategies Training & Development
Wireframe / Mock-ups Multiple Platforms Vendor Management Release Management Backlog Grooming Metrics Change
Management
PROFESSIONAL EXPERIENCE
Senior Product Manager, Paycor Inc., 1/2018 3/2018
Product management and business analysis for Paycor a Human Capital Management company. Duties include:
Managed 3 key product sets both mobile and web based (Payroll, Time and Attendance, Onboarding)
Design and development of Mobile First model for all products
Managed product roadmaps, ROI, Training, Development profiles and Scrum activities
Partner relationship for products (Managing $5M in partner contracts)
Development of agile user stories, acceptance criteria, scrum coach
Managed all Agile ceremonies, artifacts, and tools
Product strategy, ideation, feature design
Development of go-to-market planning
Manager Business Analyst / Product Owners, Paycor Inc., 9/2016 1/2018
Manager of business analyst and product owners for mobile, on boarding, platform, and business intelligence products. Duties
included:
All Agile processes for products
Mobile and web development oversight
Product Owner activities
Scrum Master training and oversight
Senior Product Manager / Agile Coach (Consultant) , BKD Advisors and Tax Consultants, 1/16 9/2016
Manager over the internal development operations team responsible for Project Management, Scrum and Agile activities and Business
Analyst. Duties included:
Daily Scrum activities
Project Management / Development
Product Ownership
Business Analysis
All advisor, audit and tax, payments software solutions
Resume
Senior Director Product Management, RealPage, Dallas, TX; 12/13 1/16
Managing a staff of seven (4) product managers, one (1) project manager and 4 QA specialists in the US and India, oversaw all product
development initiatives for a leading provider (80% market share) of SaaS technologies dedicated to improving multi-family housing
pricing systems through the U.S. and Canada.
Planned and presented concepts for the creation of business dashboards and other analytical tools that scrutinized the
performance and overall profitability of assets owned by large property owners including JPMorgan, Chase, Teachers and other
institutional investors.
Ensured that Agile methodologies were instilled into each product development cycle, with release cycles running between 2 -4
week Sprints. Release of new modules resulted in an average of an additional $20K+ to top line revenue per new account while
enabling ~6M records to be processed daily.
Design and implementation of mobile efforts for products portfolio
Offered strategic counsel on interactive initiatives based upon complete understanding of business unit needs, requirements and key
business drivers. Analyzed all business metrics to ensure that all information architecture goals are met.
Oversaw QA efforts for products managed.
Directed the development and commitment to all product roadmaps, securing feedback and advocacy from marketing, sales, R&D
and other internal constituents.
Managed continued enhancement and development of in market tools (Performance Analytics, Mark Analytics, Revenue Forecaster,
Price Optimizer, Business Intelligence, Portal and Vendor Platform Model VPM) that enabled clients to maximize rental-pricing
opportunities.
Director Product Manager, Intellicentrics, Flower Mound, TX; 1/11-12/13
Led four (4) Product Managers and Business Analysts charged with develop custom SaaS products which are utilized in 60%+ of all US
medical facilities with operating rooms.
Established product development methodologies, defined timelines and milestones, and initiated high-level corrective actions,
instilling Agile methodologies throughout the entire product development process. Decreased product launches by 30%+ over
previous benchmarks while introducing six (6) new products, 40 new modules / features during the 1st 11 months.
Developed mobile application for 400K+ vendors that enabled access to online tools in order to help improve the management of
active accounts and access.
Interfaced with customers to ensure that all product requirements were clearly understood by all parties.
Responsibilities including research, white papers, requirement documents, case studies, surveys and testing of all modules (new
and existing).
Defined technology roadmaps and worked with / guided / led Product Management to productize concepts; developed
department budget and controlled headcount; communicated and presented project status to executive team on weekly basis.
Partnered with management, sales and other key personnel to ensure all parties had a clear understanding of the statement of
purpose, timelines and changes to the product plan. Working in close collaboration with sales, increase market share by 800+
facilities (31% spike in accounts under management) in one (1) year increasing top line revenue by 40%+.
Coordinated and led multiple internal software and development teams to communicate requirements and ensure code
development was within scope of product requirements. Implemented various tolls and procedures, increasing productivity
levels by 15%+ over previous benchmarks.
Oversight of the design, development and ongoing management of 3 customer portals.
Director of Product Development and Management, Masergy Communications, Plano, TX; 5/08 - 2/11
Developed and managed company product strategy by delivering four (4) new and revised products to market within two (2) years,
which generated $10.5M in incremental revenue from global MPLS services, $2M annual revenue from the Masergy proprietary
Service Control Center, $2M new annual revenue from secure cloud based services with Amazon / Rackspace / Google and the
MASERGY B2B video exchange.
Functioned as the key point of contact as well as lead marketing strategist with industry analysts from Nemertis, Frost &
Sullivan, Gartner and Current Analysis.
Developed mobile application for customer self-service traffic shaping
Directed market and consumer data purchases and applications from Dun & Bradstreet.
Managed processes for product management, network engineering, software engineering, and all various product
development and support teams. Directly supervised the operations of three (3) product managers, including one (1) senior
product manager who was promoted under my management.
Resume
Established the product development process that reduced product development cycles by 33% to 24 months.
Successfully obtained Cisco certifications and all various industry recognitions for the company and its product lines.
Oversaw the administration, application and resource distribution of a $1.75M annual budget.
Senior Director of Marketing Processes, Broadwing Telecommunications, Austin, TX; 8/03 - 1/07
Hired to design all product development processes for the companys product portfolio, to most notably include local phone services
and high-speed fiber optic services for Major League Baseball (MLB), National League Basketball events and numerous National
Collegiate Athletic Association (NCAA) functions.
Effectively launched and managed a customer maintenance portal that reduced support cost by 20% by enabling customers
to manage their accounts to make M/A/C/D as well as bill reconciliation and payment.
Supervised the market management group supporting sales by using D&B data, internal customer data and supporting
analytics to create marketing programs.
Pre-marketing and go to market strategic development and execution.
CoE panel member.
Reduced the product development cycle time by 15% by overseeing the execution of procedures and processes.
Developed and rolled-out annual products reviews, forecasting and budgeting tool for internal planning purposes.
Managed the operations of a five (5) person management staff under a $500K budget for data acquisition.
Past Product Management / Marketing Positions: VP Product Allegiance Telecom, VP Product Vertical Plane, Owner Boat Butlers, VP
and General Manager ICG / NETCOM, Product Manager Frito-Lay, Inc., Developer Marquee Messenger, Owner Royal Sweep
EDUCATION
BA Applied Economics, North Texas State University (University of North Texas), Denton, TX
Certified Scrum Master Agile Scrum Alliance 2015
Certified Pragmatic Marketer Pragmatic Marketing Institute 2017
Technology: Windows / Mac operating systems, Android, iOS, MS Office, MS Visio, MS Project, MS Teams, MS TFS, salesforce.com, JIRA
(1,2), Case Complete and SQL, Project Plan Project Planning and Roadmap, Postgres, Highcharts, Apache, Hosted and Various Cloud
Services.
Resume
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