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Candidate's Name
Street Address  E. Randolph St.Marengo, IA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLELINKEDIN LINK AVAILABLEAuthorized to work in the US for any employerWork ExperienceEngineer IIPomeroy IT Solutions - Hebron, KYJuly 2007 to May 20181020 Petersburg Road, Hebron, KY 41048. (859) 586-1515. Client: Hewlett-Packard at Iowa City Procter & Gamble locations. Contact: Jeff Smith Field Services Manager DXC/P&G/Coty Accounts Pomeroy Office: (513) 626-0248Mobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEPC/Network SupportTechnicianVGM & Associates - Waterloo, IAOctober 1999 to July 2007Support TechnicianTAD Technical Services Corporation - Cedar Rapids, IA February 1997 to October 1998EducationBachelor of Science inBusinessUpper Iowa UniversityAssociate of Applied SciencesHawkeye Community College - Waterloo, IAWest High School - Waterloo, IACertifications/LicensesCisco Certified Network Associate (CCNA)September 2010 to August 2019CompTIA Network+ CertificationJanuary 1999 to PresentCompTIA A+ CertificationJanuary 1999 to PresentMicrosoft Certified Professional (MCP)June 1999 to PresentAdditionalInformationPossess internationally accepted computer credentials (Trained in hardware/network interoperability, diagnosis of communication system malfunctions, and software installation and configuration.) Knowledgeable in the use, operation, installation, and abilities of all Microsoft operating systems, as well as Microsoft Office. Extremely familiar with the use of Norton Ghost (automated archival/backup/installation program.) Received additional software training in Borland Paradox 4.5 for DOS, and Corel Paradox 8.0 for Windows. Received Project Management training, Order Tracking, and have Purchasing experience. Produced Technical Writings and Procedures. Trained in Telemarketing techniques, vocal skills, sales techniques, and customer service via telephone. Schooled in visual merchandise set-up and display, Marketing and Managerial skills and principles, oral and written communication. Able to type. Possess basic Accounting knowledge. Linux (Slackware, Debian, SuSE) experience. Avaya PBX and Audix administrative experience. Windows Server Update Services (WSUS) administration experience. ADDITIONAL INFORMATION AVAILABLE ON REQUEST