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PHONE NUMBER AVAILABLEEMAIL AVAILABLESummaryProfessional with experience in Supply Chain, Logistics and Transportation Management, Budget Planning & Execution, Business Relationship/Change Management, WMS, EDI, IDocs, SAP SD Module, LE and Master Data Workflow (customers/materials/vendors)Project Management in DC facility start-up operations and ERP (SAP) large-scale multi-year, full life-cycle implementations.oWell versed in Waterfall and Agile project management methodologiesoExperience with leading enterprise testing strategy utilizing various tools:HP Quality CenteroTest and defect managementoQuality managementoReporting graphs and metricsSAP Solution Manager (ChaRM) and SharePointoTrack/Manage progress of testing defectsoRepository for Functional Specification Documents (FSD), Technical Design Documents (TDD), Project Documentation and ARIS process/sub process activity flowsoWorkflow approval process for system enhancementsExpertise in collaborating with supply chain/customer care business units as a liaison to the IT organization on key projects and enhancements that have a significant spend and/or high degree of operation and functional complexity and impact.Professional ExperienceJC Penney, Plano, TX.Senior Business Analyst IT Supply Chain and Customer Care Solutions June 2017 Oct 2017Analyzed complex processes to elicit and document high quality Business Requirements Documents (BRDs).Ensured technical solutions are aligned with functional/non-functional specification documents (FSDs) through project lifecycle.Served as a liaison between business stakeholders and the software development team for which requirements flow.Participated in peer reviews and inspections of requirements documents to ensure theyre interpreted correctly and best practices are followed.Created and reviewed use cases to describe the sequence of interactions and provide feedback to stakeholders for the test scenarios/cases.Managed changes to baseline requirements through effective application of change control process & toolsBryce Corporation, Memphis, TN. July 2016 June 2017The Bryce Corporation is an industry leader in film conversion and the production of innovative flexible packaging products for the food, household, label, graphic arts, photographic, and consumer product industriesSAP Senior Business Analyst IT Supply Chain CapabilitiesFostered a collaborative environment where the real business needs of the internal/external customer were understood and solutions were developed that satisfied those needs.Assisted the business units in achieving their goals utilizing the resources of the IT organization.Planned, directed and managed supply chain-related IT projects using all appropriate resources for a cost-effective and effective business solution.Responsible for development/maintenance of documentation and training materials used in educating user community and providing business and technical support to assigned functional areas.PepsiCo, Plano, Texas Mar 2008 July 2016SAP Senior Business Analyst BIS (IT) OrganizationSupport PepsiCo International (PI) SAP Master Data Workflow solutionPrimary PIRT Workflow contact for Global Sectors (Europe, Latin America, East Asia, West Asia and PWF)Worked with technical team in developing new PIRT Customer BRF Workflow capabilities to drive opportunities to do more efficiently and/or better, with repeatable processes while retaining the level of quality expected by the businessReviewed, Analyzed and Approved all Change Request Forms and Test Problem ReportsResponsible for requirements/gap analysis/risk assessments during project lifecycleCreated training/user documentation and facilitate training sessionsSAP Project One Up team member (R3 and R7) responsible for the Logistics & Warehouse Operations design within the SD module. Specifically focused on:Worked as a member of the Enterprise Services Functional Services team (ESFS) as lead architects of the R7 global solutionWorked with Process Controls Team in defining SAP roles and their impact on security.Wrote and reviewed several functional designs and functional mapping documents for RICEF objects (Reports, Interfaces, Conversions, Enhancements and Forms)Performed Gap Identification and AnalysisLed User Acceptance Testing building end-2-end test script scenarios in Test Director and HP Quality CenterProvided End User TrainingCutover Activities - Preparation, Execution and post implementation supportParticipated in monthly Site Lead review training and lessons learned sessions for future deploymentsAssisted with the completion of forty-nine (49) E2E business process flows using the ARIS Business Architect toolCampbell Soup Company (CSC), Camden, NJ June 1998 Sept 2007CSC manufactures a range of high-quality soups and simple meals, beverages, snacks and packaged fresh foods.Project Manager and SD Logistics Planning -Process Lead based in Camden NJSenior Process Lead for Shipping and Transportation within SAPs SD module responsible for supporting the business process implementation & acted as a liaison between the project team and key business resources. Key activities included:Designed the SAP freight accrual and payment process in SAP with 3rd party vendor (CH Robinson) using EDI 204/214 /210 process.Facilitated workshops & conferences during blueprint & other phases in bringing together business managers, Campbell IT and IBM consultants to work within the project Global Framework designWorked closely with Order Management process lead on integrated process areasDeveloped Process Definition Documents (PDD) and Business Process Procedures (BPP)Approved course design for end user training materialsIntegral member of the Change Management Deployment TeamPepperidge Farm, Inc. (PFI), Norcross, GeorgiaPFI is a subsidiary of Campbell Soup Co.Southeast Region Distribution ManagerOn-site PFI Manager at Wagner Industries 3PL facility in Morrow.Balanced and synchronized supply and demand of all products to assure that the process yields the best possible financial performance for the businessWorked closely with Demand Planners to identify and resolve exceptional changes in the forecast and anticipate their need to communicate changes in the regions sales leadership teamStrategic initiatives in developing business enablersProvided quality and timely deliveries of biscuit products to 310 Sales Distribution Associates (SDAs) in a nine (9) state territory using the DSD modelAnnual Operating Plan (AOP) @ $5.9mmProvided centralized operations support for field salesEffectively managed customer service improvement programs and cost to serve initiativesAssisted in negotiating carrier rates based on PFIs unique business requirements98.9 % case fill rate exceeded targeted goal of 98.5Averaged 936 (Superior Rating) on annual American Institute of Baking (A.I.B.) safety and sanitation audit.EducationRutgers University, Newark, New Jersey (B.A. Labor Relations)Awards & OtherCommunity Leader Junior Achievement Dallas, Texas ChapterBoard of Deacons at Salem Bible Church in Lithonia, Georgia.References Available upon request |
