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EMAIL AVAILABLE PHONE NUMBER AVAILABLEOBJECTIVESeek an associate position, utilizing skills acquired through experience/training and use them in a position that provides an opportunity for growth and advancement. SUMMARYOver ten years of experience and knowledge in customer service, underwriting, financial analysis, strong organizational skills, communication and data entry skills, and the ability to interact with others on a professional level. PROFESSIONAL EXPERIENCECitiFinancial Mortgage, Irving, TexasLoss Mitigation Negotiator September 2008 May 2016 Specialize in short sales, settlements, HAFA and Foreclosures, DIL Review customer income and expenses to determine strategies to resolve delinquencyAnswer inquiries from customers regarding status of loss mitigation, loan modification, short sales and foreclosure processPerform credit and property analysis on conventional and government loan files submitted within the time frame established by departmental management Underwriting/signing authority up to $900kReview and analyze credit reports to make informed decisions Communicate with customers, realtors, Brokers, Attorneys, and Title companies regarding financial matters to resolve accountsSecondary Market - Underwriter May 2005 - December 2007 TL, properly disclosed and balanced against HUD, per CitiFinancial guidelines Loan documents are complete, properly executed, and enforceable Determine that loan is within tolerance levels for high cost fees per Federal, State, and Local guidelinesUnderwrite for compliance to CitiFinancial loan initiatives Verify presence of RESPA Docs, and proper completion of state specific disclosuresVerification of chain of title and title work is complete Hazard & Flood insurance are in effect and is of sufficient coverage ID of escrow accounts, along with verification of escrow balance, and determination of tax and insurance statusList all necessary action to bring account into compliance for Extensive travel throughout the countryProvided guidance to selling institution in regards to CitiFinancial Initiatives and, our interpretation of Federal, State and, Local guidelines ExperienceQC Analyst IIState Examinations/Internal AuditSr. Compliance AnalystFraud SpecialistLoss Mitigation SpecialistEducationNorth Texas State University, Denton, Texas Areaof Study: MarketingComputer Learning Center, Garland, TexasArea of Study: Information SystemsSkillsWindows Vista, Windows 10Microsoft Office 2008 productsDRI, Venderscape, CitilinkAims, MortgageServPeoplesoftMetronet & Fastdata RDS,CACSFilnet & CitrixDocument Direct, infoPac, CA Doc ViewACS, Paragon Imaging SystemsVarious Underwriting Programs |