Candidate Information Name Available: Register for Free Title Administrative Assistant Customer Service Target Location US-DC-Washington Email Available with paid plan Phone Available with paid plan

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CELL: PHONE NUMBER AVAILABLE  EMAIL: EMAIL AVAILABLECAREER OVERVIEWCommitted and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Energetic, organized and efficient Assistant with over 4 years office support experience, seeking a career in the Administrative field, where I can apply my skills and experience and become a great asset to the company.SKILLSProficiency in Microsoft Excel and Word, Internet Browsers (Chrome, Firefox, etc.)Working knowledge of Outlook, Adobe Photoshop, QuickBooks Online, Avery Templates, TMW softwareSelf-starter with ability to work independently and efficientlyWorking in a fast-paced environment with the ability toprioritize and multi-taskExcellent attention to detail, strong organizational skillsProofreading and problem solving skillsCalendar Management, Scheduling, and Electronic and Hard-copy Filing systemsStrong communication and customer service, and leadership skills; dedicated team-playerManage multiple assignments to meet deadlinesEXPERIENCENagle & Zaller, P.C.Administrative Assistant (11/2015  4/2016) Columbia, MDFollowed instructions on Debtor payment processing procedures and cash handling proceduresFollowed guidelines for copying confidential court docs for file processing; accepted and signed for packagesEnsured all client lists were up to date; maintained 8 Paralegals Blue Book bins; screened and transferred phone callsFiled away over 50 processed client files daily while maintaining alphabetical filing systemHansen & Adkins Auto TransportDispatcher / Data Entry Clerk (9/2015  11/2015) Jessup, MDManaged driver performance by building professional relationships; scanned docs into Synergize systemChecked for accuracy in all documents and checked for completeness and signatures on all required parts of formsProvided accurate and detailed information regarding directions, load information, pick-up/delivery times, etc.Accurately input load and driver related information into the system; accepted and signed for packagesRecorded any defects or damages on vehicle inspection reports using TMW software; performed data entry in Excel. Airmasters - HVACAdministrative Assistant/ Dispatcher/ AP/ AR (7/2014  3/2015) Ocean City, MDExercised good judgment in completing tasks on time, managing work tasks, prioritization of work, etc.Scheduled appointments; produced correspondence memos, letters, faxes, forms and other formal docsWorked collaboratively with supervisor and team leads; coordinated and arranged meetingsProfessionally answered multi-line phone; ordered office supplies; accepted and signed for packagesProcessed incoming/ outgoing mail; accepted credit card payments through Verifone POS payment terminalProcessed Payroll; AR/AP for all personal and company accounts; resolved billing issues; processed claimsMarshall'sSales Associate/ Cashier/ Layaway Clerk/ Shoe Department Coordinater (3/2014  9/2015) Ocean City, MD & Baltimore, MDPlaced marketing materials on designated fixtures and move; assembled fixtures to accommodate visual plansDrive store sales through accurate and efficient execution of all receiving, stock, visual and cash-wrap activitiesProcessed daily layaway pulls; provided an engaging and efficient checkout experienceFriedman & MacFadyen, P.A.Administrative Assistant (5/2005  5/2006) Baltimore, MDCollected, sorted and distributed mail; replenished supplies; sent, received faxes; copied files following guidelinesPrepared outgoing mail and correspondence, including courier packages, and certified mail.Cowan SystemsAdministrative Assistant (4/2004  7/2004) Baltimore, MDEntered confidential Driver information into Excel spreadsheet for the Payroll departmentScanned documents into system; performed various other duties requested by Supervisor.Manheim's Baltimore-Washington Auto ExchangeAdministrative Assistant/ Title Clerk/ Detailer (7/2002  8/2003) Elkridge,MDMaintained accurate record-keeping of vehicle inventory, including new car information, wholesale purchase and sale info, etc.Promptly and professionally answer all incoming and internal calls; maintained a numerical order filing systemThoroughly cleaned interior and exterior of vehicles for resale and deliveryEnsured all finished work meets Quality Control Standards; assisted in keeping shop and car lot areas clean and neatEDUCATIONFortis Institute, Baltimore, MD 21244 Computer Support Technician (2012)Reynold's Institute of Nail Design, Baltimore, MD 21201 Licensed Nail Technician (2003) Catonsville High School, Baltimore, MD 21228 High School Diploma (2002)