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Title Technical Writer
Target Location US-MD-Fort Washington
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Candidate's Name
Cell PHONE NUMBER AVAILABLE Street Address  Edgewood RoadWork PHONE NUMBER AVAILABLE Bryans Road, MD Street Address
Email EMAIL AVAILABLE Security Clearance: Public TrustSPECIALTIESTechnical Editing(Experienced) Project Management(Beginner) Programming(Beginner)SOFTWAREMicrosoft Word, PowerPoint, Excel, Outlook, Access, Visio, and SharePoint, Adobe Reader and Photoshop, Serena Version Manager, Remedy, LINUX, C++, Oracle, and JavaEXPERIENCECompuware Corporation\Lochbridge Corporation\DMI, inc. May 2009-PresentInformation Analyst Washington, DCGathers and submits data for a weekly status report for the Systems Software Division, Data Center, of the United States Office of Personnel Management (OPM). This helps the Program Manager monitor the system programmers and improve their accountability.Helps the Program Manager lead the programmers by creating and updating project plans in a Microsoft Project database. This, and verbal encouragement, helps the programmers meet their project deadlines.Gathers and types in the data for the agenda of the CIO/EIS Weekly Meeting, which informs and helps prepare several divisions for upcoming weekend work.Helps the Data Center with the transition to a new Change Request Process, by aiding with the writing and organization of change proposals.Edits the Systems Software Standards, which helps the system programmers do their tasks correctly using one set of guidelines.Compiles and edits the Systems Software Procedure Manual, which gives the system programmers a place to get in-depth reference information quickly when issues arise.Writes and edits other documents, such as procedures, standard operating procedures, meeting minutes, style guides and templates, under competing deadlines.Has expert knowledge and practical experience with Adobe Acrobat and Microsoft Word, including the creation of table of contents, the conversion of graphic formats, and the insertion of pictures and web links into documents.Is sought by senior leadership to help them correct their format, spelling and grammar in Microsoft Word documents.Uses the U.S. Government Printing Office Style Manual and Microsoft Style Manual as guides to edit and write documents.Knows technical jargon, and constantly reviews or learns more to stay current.Candidate's Name  Page 2.Cell PHONE NUMBER AVAILABLE 2901 Edgewood RoadWork PHONE NUMBER AVAILABLE Bryans Road, MD 20616 Email: EMAIL AVAILABLE Security Clearance: Public TrustUnisys Corporation August 2008-May 2009Documentation Specialist Arlington, VACompiled and wrote the Contract Services Management Division Monthly Status Report, which informed employees about work done in the Division.Recorded and composed minutes for the weekly Software Engineering Process Group (SEPG), Contract Services Management Division, and Configuration Change Board Meetings. This informed employees, and helped them make better decisions for their projects.Created, analyzed and distributed minutes of the Lessons Learned meeting held after eachsoftware release. The minutes helped Division managers point out what went right or wrong in the release, and how to make improvements to the software.Maintained the online configuration management artifact repository by adding, checking in and checking out documents that were configuration items (CIs). This served as a virtual library for groups such as the SEPG that used CIs to operate software processes and conduct business.Convergenz April 2008-August 2008 Documentation Specialist Arlington, VACreated a new employee kit, which better trained employees for the Contract Services Management Division of the United States General Services Administration, by providing instructions such as where to go for supplies, and how to fill out the automated employee timesheet.Compiled and wrote the Contract Services Management Division Monthly Status Report, which informed employees about work done in the Division.Recorded and composed minutes for the weekly Software Engineering Process Group (SEPG), Contract Services Management Division, and Configuration Change Board Meetings. This informed employees, and helped them make better decisions for their projects.Created, analyzed and distributed minutes of the Lessons Learned meeting held after each software release. The minutes helped Division managers point out what went right or wrong in the release, and how to make improvements to the software.Maintained the online configuration management artifact repository by adding, checking in and checking out documents that were configuration items (CIs). This served as a virtual library for groups such as the SEPG that used CIs to operate software processes and conduct business.Oblon, Spivak, et al January 2000-April 2008 Proofreader Alexandria, VAImproved new employee training by writing instructions on how to fix a scanner and order patents online.Improved the quality of patents by proofreading them for spelling, grammar, and format.Candidate's Name  Page 3.Cell PHONE NUMBER AVAILABLE 2901 Edgewood RoadWork PHONE NUMBER AVAILABLE Bryans Road, MD 20616Email: EMAIL AVAILABLE Security Clearance: Public TrustLibrary Systems and Services, Inc. December 1995-October 1999Library Technician Washington, DCProvided excellent customer service to the U.S. Department of Energy Library readers in Germantown, MD and Washington, DC, by checking in/out their books and showing them how to use the microfiche machines.Received an award from the Library, and a present from a reader, for my effort.U.S. Air Force, Department of Defense April 1991- July 1994 Secretary Washington, DCTyped and improved the appearance of employee performance appraisals, and obtained a performance award for my work.EDUCATIONB.A. degree, cum laude (English), Marymount College, 1986B.S. degree, cum laude (Computer Information Systems), Strayer University, 2007

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