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Street Address
PHONE NUMBER AVAILABLE, EMAIL AVAILABLE
Spare Parts Logistics Manager
Thyssenkrupp Elevator, Tampa, Florida, October, 2017 to Current
Define current processes and future analysis
Standardize item master
Direct delivery to field mechanics via 3rd party locations
National Parts Distribution/Operations Manager
Konica Minolta Business Solutions, St. Petersburg, Florida, 2012 to October, 2017
Manage outsource relationship with 3PL provider for warehousing functions with a $5m operational budget
and inventory value of $18m containing over 40k SKUs
Manage KPIs to include same day receipts and shipments, quality/accuracy, physical inventory and
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shrink dollars
Reduced annual shrink dollars by 38%
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Semi-annual physical inventory average 99.90%
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Developed an offline Access database to conduct physical inventory and reduce timeframe by one
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day
Average 45 errors per month on average 35,404 monthly orders
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Implemented a quality program that reduced number of errors by 25%
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Implemented parts replenishment program for over 2,000 service technicians to consolidate orders
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and reduce freight cost by 60%
Manage international shipments to Canada, Mexico, Central and South America
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Negotiate contract renewals
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Provide process/system support to 3 company owned master DCs for continuous evaluation of efficiency
Implemented new picking process increased volume by 30%
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Manage and facilitate semi-annual physical inventory with average accuracy 99.98% on average
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value $115m
Design cycle count processes based on ABC classification
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Candidate's Name
23810 Forest View Drive, Land O Lakes, FL 34639
PHONE NUMBER AVAILABLE, EMAIL AVAILABLE
Manage reverse logistics for equipment, supplies, and parts utilizing small package and LTL carriers
Implemented tech return process for unused parts for centralized access
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Documented all process
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Maintain website for internal/external customers to log order issues for resolution
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Manage customer support team to resolve issues relating to the warehouse and shipping
Resolve customer issues within 48 hour timeframe
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Schedule all pickup returns via LTL carrier and schedule reconsignments
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Monitor interface transactions between SAP and Warehouse Management System
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Provide specialized customer support for high end customers
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Escalation process for out of stock inventory to meet customer requirements (both internal and
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external)
Develop/execute test scripts and implementation of Supply Chain/Logistic changes, software upgrades, and
integration of acquired business entities
Responsible for SmartWay EPA program reporting for Transportation
Supply Chain Manager
Danka Office Imaging (Acquired by Konica Minolta Business Solutions July, 2008), 2004 - 2012
Managed team of analysts providing process/system support for Planning, Purchasing, Warehousing, and
Inventory Control
Managed team providing support to service technicians throughout the U.S.
Defined escalation process through internal investigation and Purchasing from vendors
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Developed Intranet site for information repository for technical bulletins, Standard Operating
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Procedures, parts notifications
Managed employee development for increased productivity, empowerment and advancement
Managed vendor relations with numerous outsourced parties and suppliers for effectiveness, efficiencies,
process improvement and operations
Managed the consolidation and rollout of forward stocking locations from 28 to 10 and increased inventory
accuracy from 91% to 99%
Candidate's Name
23810 Forest View Drive, Land O Lakes, FL 34639
PHONE NUMBER AVAILABLE, EMAIL AVAILABLE
Managed Oracle implementation of 11.5.5 and upgrade to 11.5.9 for Supply Chain module
Developed and conducted training of warehouse personnel for transition of Oracle to SAP
IT liaison between Supply Chain and outsourced providers managing production support tickets and projects
Developed and presented potential projects to governance committee and monthly update presentations to
senior management
Continuous evaluation of systems and business requirements to develop tools for business users to be more
efficient and increase revenue
Supply Chain Analyst
Danka Office Imaging, 2002 - 2004
Managed inventory levels and system transactions for distribution warehouse in excess of $10m and over
1,200 field personnel
Managed interfaces for failure points and implemented an alert system between WMS and host system
Stabilized the IT infrastructure of warehouse with legacy system to be operational 2 additional years until
relocated
Build and managed ad-hoc reports for supplier performance and reduce costs
Managed Canadian operation implementation from proprietary system to Oracle 11.5.9
Work closely with sales team focusing on forecasting and ensuring fulfillment is achieved
Work closely with planning to ensure correct inventories are available and dispositions are changed based
on demand
Manage and publish Sarbanes Oxley documentation including Standard Operating Procedures and end to
end Process Flows
Develop reports to trend the entire fulfillment process for effectiveness and act upon any abnormalities that
result in decreased cycle time
Director of Operations
Tropical Sportswear International, March 2002 August 2002
Scheduled and optimized daily workloads including receiving, stocking, picking and shipping
Candidate's Name
23810 Forest View Drive, Land O Lakes, FL 34639
PHONE NUMBER AVAILABLE, EMAIL AVAILABLE
Managed workflow of manufacturing for application of value-added service to apparel
Supervised over 100 associates from 5 departments
Managed cost forecasting, planning, budgeting, tracking, and reporting
Managed employee development for increased productivity, empowerment, and advancement
Managed relocation of Atlanta warehouse containing over 500,000 units due to acquisition
Maintained OSHA standards and reporting requirements
Inventory Manager
Tropical Sportswear International, 2000 March, 2002
Managed inventory movements throughout the warehouse from receipt to shipment, controlling all
adjustments through the implementation of barcode technology
Planned warehouse layout for a 250,000 square foot building to maximize space for seasonal and core
apparel goods
Held responsibility for annual receipts and shipments of 20 million units and over 75,000 SKUs
Supervised inventory team conducting cycle counts and troubleshooting issues
Increased monthly system warehouse productivity from 90% to 99%
Increased turnaround time for an order to be in a shippable status from two days to one day
Increased inventory accuracy from 90% to 99.5%
Warehouse Process Analyst
Tropical Sportswear International, 1999 - 2000
Implemented PKMS Warehouse Management System
Documented all processes through flowcharts
Documented standard operating procedures
Developed training program, coordinated, and conducted training of warehouse personnel
Candidate's Name
23810 Forest View Drive, Land O Lakes, FL 34639
PHONE NUMBER AVAILABLE, EMAIL AVAILABLE
Administrative Assistant - CIO
Tropical Sportswear International, 1995 - 1999
Project coordinator for SAP implementation
Responsible for $10m project budget relating to hardware purchase, consultant fees, and internal costs
Managed IT vendor RFQ process
Managed rollout of several initiatives: phone system, computer upgrade, MS Office upgrade
EDUCATION
MS Logistics, Florida Institute of Technology, 2016
Master Business Administration, St. Leo University, 2014
BA Business Administration, University of Phoenix, 2001
SOFTWARE
SAP ERP (10 years)
Oracle ERP (7 years)
PkMS WMS (7 years)
EXE WMS (10 years)
MS Office Suite (20+ years)
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