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Candidate's Name
PROFILE
Highly articulate and results-driven
professional with a solid
understanding of business
administration. Proactive business
partner with effective relationship
management skills, consensus-
building abilities and aptitude to
align business activities with
overarching corporate goals.
Leadership
Communication
Strategic Planning
Business Administration
Public Speaking
Project Management
Financial Products & Investments
Client Engagement
Onboarding & Recruiting
Resource Allocation
SKILLS
Epic Developmental Services, Human Resources
Manager 2016 - present
Manage all client communications, conflict resolution, and compliance issues
Drastically improved staffing initiatives by directly hiring 150 professionals for FY17
Provided detailed reports on performance, efficiency, and client satisfaction to the Executive Director
Design both collective and independent onboarding
programs contingent upon role expectations
Maintain compliance with OSHA, EEO, fair hiring practices and company guidelines
Execute orientation sessions, lead newcomer events, and direct online learning programs
Process payroll for over 200 employees on a weekly basis Generate leads, identify qualified candidates to perform 25 interviews per week
Manage the termination process and conduct all exit interviews
Financial Independence Group, Contracting Specialist 2013 - 2015
Sustained partnerships with over 100 insurance
companies, advisors, marketers and agents to ensure business expansion and ongoing success in the
marketplace
Responsible for taking incoming marketing calls and turning those calls into interested clients
Processed 60-80 contracts daily through CRM to ensure accuracy of financial products and business model
WORK EXPERIENCE
Excellent analytical and problem solving skills
Exceptional presentation abilities
Able to establish rapport with all levels of management Technological proficiencies include ADP, Workday, MS Office Suite (Word, Excel and Outlook); CRM, Quest IV HR software and Adobe
CORE QUALIFICATIONS
Salisbury University
Conflict Resolution/Ethic and
Intercultural Studies, 2010
Personal Trainer, 2016
Sports Nutrition Specialist, 2018
EDUCATION
PHONE NUMBER AVAILABLE EMAIL AVAILABLE BALTIMORE, MARYLAND Human Resources