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Title Sales Customer Service
Target Location US-CO-Colorado Springs
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lakewood, CO - EMAIL AVAILABLE   PHONE NUMBER AVAILABLE
OBJECTIVE
Seeking a position in a different industry where I can maximize my 10+ years of management, quality assurance, program development, optimization and training experience to increase business volume.
PROFILE
Ten years of business and technology development This includes strategic management, planning, organizing, and directing the business functions including training, sales presentations, and customer interface functions, marketing, and compliance knowledge. Have obtained extensive background in website redevelopment and mobile aps interfaces while building partnerships through problem solving and eliminating obstacles.
Successful in both partnerships and problem solving Have propelled multiple functions at my present employer to improve operational efficiencies and sales volume
Comprehensive background in all aspects of operations (e.g., P&L, merchandising, sales, customer service, reinforced by being extremely self-motivated with a strong desire to succeed.

EDUCATION
Bachelors of Science in Business Technology Management
Regis University, Denver, CO
Held a full-time job while in school
Also volunteered over 20+ hours a week head coaching high school hockey demonstrating time management and leadership skills

Bachelors of Science in Computer Science and Mathematics
Colorado School of Mines, Golden, CO
Transferred to Regis during Junior year
Minor in Economics
Minor in Drafting
Guided champions of both EPICS 1 & 2 projects which is competition the school places students of different disciplines into groups of five all having a different discipline and tasks them with a problem in which the groups create solutions. EPICS 1 was a solar powered desalination unit and EPICS 2 was a concrete canoe.

WORK EXPERIENCE
C5 Solutions, Denver, CO March 2013 - Current
Business Analyst
Managed SEO for our website afterwards gaining experience with Google analytics and Google Webtools. Collaborated with developers, testers and end users to ensure technical compatibility.
Built and managed library of training for C5 Software. Mapped and documented interfaces between legacy and newer systems.
Managed social media marketing including Youtube, Linkedin, Facebook, Google+ and Twitter Accounts.
Completed SOC 2 Type 1 & SOC 2 Type 2 initial audits and testing phases.
Produced project feasibility and cost analysis reports.
Redesigned mobile platform for easier mobile access of C5 Rep products. Created various sales and marketing related materials. Rebuilt Website and all sales presentations materials for new sales.
Designed and implemented data reports allowing for firms to move investment accounts from other brokers to our clients. This also was monumental in helping our clients increase repeat business and increase our clients broker on record numbers.

Genesis Health, Lakewood, CO January 2012   February 2013
Group Policy Sales
Licensed to sell both health and life insurance.
Developed marketing tactics and training for new sales staff.
Managed web presence including social media and internet advertisements.

DNR Oil & Gas, Denver, CO July 2010   August 2014
Business Development
Directed organization wide update process moving office computers from XP to Windows 7.
Oversaw network and ran diagnostics to keep business running smooth.
Assisted in tax and accounting practices for over 2,000+ wells.

Junior Eagles, Denver, CO March 2009   August 2014
Assistant Hockey Director
Assisted in scheduling ice times both practices and games as well as book keeping for 300+ members.
Stimulated membership by averaging 10 new players each year.
Managed both parent complaint processes and coaching development program.

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