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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address B Angie Drive
St. Peters, Mo Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
OBJECTIVE: To obtain a challenging position to further my professional growth utilizing my substantial experience and outstanding interpersonal skills in accomplishing objectives and meeting deadlines.
EDUCATION
Hickey College, St. Louis, MO, Specialized Associate Degree, Administrative Assistant Program-September 2000-October 2001
SKILLS/SOFTWARE
Multi-line Telephone
Proficient with Microsoft Office
NLS and WinCMSS System
Filenet
Communication and Organization
Ability to multi-task and learn and develop new skills
EXPERIENCE
CitiMortgage
Ops Support Assistant 2 (Team Lead), Citi, O Fallon, MO
February 2017-Present
Maintain effective work habits to meet department productivity standards and quality standards while keeping miscellaneous time to a minimum.
Assist with special projects.
Assist in training new employees.
Oversee day-to-day operations in Document Collection
Assist in managing the unit in the absence of supervisor(s).
Act as a subject matter expert.
Citibank, N.A., Affiliate Copy/Request Team
Service Processor 2, Citi Records Center, O Fallon, MO
September 2014-Present
Provide copies to multiple servicers which include documents of Notes, Mortgages, Title Policy s, Assignments, Modifications, Etc.
Responsible for the CBCO Affiliate inbox and to process orders that are requested by the servicer and to make sure that the files and copies are sent out in a timely manner.
Note verification to make sure that the original note is in the collateral file.
I was VOE Trust Ambassador for my current team in 2015
Service Processor 2, Post Close, Progress Point, O Fallon, MO
October 2013-September 2014
Responsible for monitoring loans and providing support in locating loans.
Pulling files.
Worked on Document Custody Mortgage Servicing Rights (MSR) high priority project.
Review files and perform multiple loan certifications.
Assist with training and developing new hires, acting as a Subject Matter Expert.
Emmons Title Company, Administrative Assistant, St. Charles, MO
November 2001-October 2013
Receptionist duties, answer incoming calls, greet clients, process orders.
Research property information; provide title commitments to Lenders and Closers.
Perform accounts receivable and follow up on payments, scan documents, maintain fax and copier and data entry.
Proof and update all final documents.
Provide administrative support.
REFERENCES
Available upon request |