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Street Address S. Highland Ave.
Garfield Heights, Ohio Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
A performance-driven, goal oriented professional with working knowledge and expertise as a Business
Operations Manager and Human Resources Generalist.
Core Skills and Specialties
Accounts Payable/Accounts Receivable Mentoring
Benefits & Compensation Organizational Development
Conflict Resolution Payroll
Employee Development Performance Management
Event Planning Process Improvement
General Accounting Project Management
HR Law & Compliance Settlement Negotiations/Collections
Legal Research & Report Writing Staff Recruitment & Retention
Operations Manager 12/17 current Bob Cultrona Landscaping, Cleveland, OH
Responsible for day to day operations that include all facets of human resources, payroll processing, full
charge bookkeeping and staff management. Oversee and direct company, client and vendor
communications, work to ensure compliance and profitability on services and deliverables.
Operations Manager 05/15 09/17 Emerald Resource Group, Cleveland, OH
Managed the day to day operations of three companies. Emerald has two staffing companies; Emerald
Resource Group - primarily direct placements and Emerald Consulting Group primarily contract
assignments. The third company owns the building Emerald operates out of.
Roles:
Payroll Specialist: Responsible for processing payroll for 100+ people, biweekly, multi city and
state. Responsibilities included: compiling all time recordings, managing the workflow to ensure
all payroll transactions, which included benefits, paid time off, child support and general
garnishments, taxes, etc. were processed accurately. Processed year end reporting, 1099s and
W-2s.Entered and reconciled payroll information into QuickBooks.
Staff Accountant: Provided financial reports to CEO weekly and monthly which included, weekly
dashboard, P&L, Balance Sheet, Customer Aging, Expenses. Prepared YTD financial reports for
CEO and corporate accountant on all three businesses. Researched and reviewed alternative
methods of efficiency to manage costs. Processed all corporate tax reports CAT, Use, and
Sales Tax. Managed AP/AR and collections. Processed bank account and corporate credit card
reconciliations.
Human Resources Generalist: Responsible for the implementation and management of, benefits,
compensation and commission plans, Onboarding, Employee Development, Performance
Management, Recruitment and Retention, Change Management, Organizational Development,
and HR Compliance.
Facilities Management: Responsible for the maintenance and upkeep of the building, and the
tenants, ensuring building compliance, safety and lease management.
Director of Human Resources 12/11 5/15 Paragon Consulting, Inc., Cleveland, OH
This is the last position held with Paragon. I was there from 1997 2015 and held various
positions.
Due to Paragons rapid growth in late 2010, I was tasked with further developing the HR
managerial role while maintaining the accounting role. In December 2011, I acquired PHR
certification and was promoted to Director of Human Resources. As Paragons first HR Director; I
created an HR department with a focus on the implementation of HR standards and compliance,
revision of the employee handbook, and several policies and procedures. I created job
descriptions and a new performance management system which involved motoring and
mentoring the staff to ensure their success with the company. I continued to be responsible for
benefits administration and payroll.
Benefits Specialist - Corporate Cost & Billing 02/00 - 12/11
Accounting compiled staff time reports, invoiced time and materials and fixed fee projects.
Managed A/R, A/P, collections. Worked directly with corporate accountant on issues, bank
reconciliations. Prepared and submitted quarterly taxes CAT and Sales. Prepared and processed
payroll. Assisted with client project management and managed all financials of all client projects.
Managed commissions, OT, expenses, bankruptcy filings, made weekly bank deposits, and
managed corporate credit card account.
Benefits Management major medical, vision, dental, supplemental insurances and 401(k). Annual
review of benefits with broker to enhance benefits and control costs. 401(k) annual testing and census
preparation for Form 5500 filing. Assisted staff with any benefits questions/issues. In house
management of COBRA, employee benefits onboarding and termination processing.
Human Resources and Staff Management application screening, reference checks, processed
background screenings, prepared offer packages, presented offers, new hire orientation, assisted
with performance review process, maintained PTO schedule, I-9 management, assisted
immigration attorney with H-1B visa and green card preparation.
Office Administrator 02/97 - 2/00
Performed general office administrator duties such as office equipment maintenance, computer
workstation networking, reception/phones, scheduling, research, managed corporate credit card
account, planned and executed all social events, assisted sales department with client events,
ordered office supplies, processed all mail, incoming, outgoing.
Certification
SHRM
PHR (Professional in Human Resources)
Current certification through 12/2018
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