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Title Medical Customer Service
Target Location US-TN-Memphis
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE

CAREER PROFILE & HIGHLIGHTS

Service-oriented professional recognized for superior performance and commitment to quality customer service; poised to transition robust medical education and excellence administrative experience into opportunities to excel in the healthcare industry. Demonstrates advanced administrative skills and comprehensive knowledge of medical billing techniques.

PROFESSIONAL STRENGTHS

Expertly manages all front-office duties, organizing and prioritizing tasks in order to complete projects within deadlines.
Displays uncompromising integrity and consistency while meeting or exceeding targeted results.
Fosters effective working relationships with both internal and external customers.

EDUCATION & PROFESSIONAL DEVELOPMENT
Ultimate Medical Academy   Tampa, FL
Medical Billing and Coding Diploma, 2012
Ultimate Medical Academy   Tampa, FL
Associates of Science, 2013

Certificate of Completion Medicare Fraud & Abuse: Prevention, Detection, and Reporting (7/2012), CMS 1500 (7/0212), Uniform Billing (UB)-04 (8/2012), World of Medicare (8/2012)

CORE MEDICAL QUALIFICATIONS

Medical Billing
ICD-9-CM, HCPCS, CPT
Insurance Verification
Anatomy & Physiology
Medicare, Medicaid, TRICARE
CMS 1500, CM 1450 (UB-04), EOB s
Managed Care (HMO, PPO, and POS)
Insurance Claim Processing
Medical Coding
Intermediate ICD-10-CM
Co-Payments & Deductibles
HIPAA Compliance
MS Office (Excel, Word, PowerPoint)
Electronic Medical Records
Medisoft Software
Insurance Billing Procedures
Payment Posting
Appointment Scheduling
Medical Terminology
Government Payers
Third  Party Payers
Worker s Compensation
Office Management
Medical Office Procedures

PROFESSIONAL EXPERIENCE

Electrolux- Memphis, TN 2015- Present
Material Cycle Counter
Cycle count material on a daily basis
Ensure materials are in proper locations
Update JDE system to ensure what s being counted matches the system
Operate an electric sit down & cherry picker lift
Identify and inspect parts

INDYWOOD ESTATES   Cleveland 2012 -2014
RESIDENT ASSISTANT/ HOUSEKEEPING
Assist residents with activities of daily living such as mobility, dressing and assisting with personal hygiene.
Maintain and manage the living quarters of all residents, ensuring a neat, clean, and sanitized environment.
Perform all duties in accordance with established methods, techniques and recognized standards.
Cleaned residents room and facility daily

MOUND BAYOU CITY HALL   Mound Bayou, MS 2010   2012
ASSISTANT SECRETARY
Filed and retrieved corporate documents, records, and reports.
Opened, sorted, and distributed incoming correspondence, including faxes and emails.

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