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Title Project Customer Service
Target Location US-MN-Saint Paul
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
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Phone#:PHONE NUMBER AVAILABLE
E-mail:EMAIL AVAILABLE

Professional Summary/Qualifications
6 Years MySQL and SQL server Administration
2 Years Junior SQL Admin and Help Desk Support
1 Years of Linux Administration
3 Years of Project Management Support and Coordination

Skills: Windows PC, Software, hardware

Operating Systems: Microsoft Windows XP/7/8
Microsoft Windows Server 2003/2008/2012
Linux (Red Hat 5, 6, 7 CentOS 5, 6, 7 Ubuntu 10, 12)
MS Office: Excel, Word, PowerPoint, Outlook, Access (2007/2010/2013)
Microsoft project 2010/2013, Primavera
Databases: Microsoft SQL Server (2008/2012), MySQL (5.1/5.5/ 5.6), Oracle 11g
Percona Server (5.5, 5.6, 5.7); MariaDB (10.0, 10.1)
MySQL Backup Tools: MySQLdump, Percona Xtrabackup, MEB
MySQL Toolkits: MySQL Utilities, Percona Toolkit
MySQL Monitoring Tools: Nagios, Zabbix, MonYog
MySQL Clustering software: Galera Cluster for MySQL, MariaDB, Percona XtraDB Cluster
MySQL NDB cluster 7.3/7.5
MySQL Group Replication/MySQL InnoDB Cluster
Amazon Web Services Databases Management in Depth

Work Experience
MySQL DBA Control Products Inc. Chanhassen, MN 7/2017   Present Time
Installed, setup and configured group replication.
Manage and monitor the InnoDB cluster.
Backup and Restore of Group Replication Nodes (Single + Multi Primary)
Implement SSL in InnoDB Cluster and troubleshoot the cluster.
MySQL Group Replication Install and configure
Manage and administer MySQL in AWS
Setup, Create Amazon RDS Instances.
Load data in the RDS Instances.
Backup and restore RDS databases using snapshots.
Setup RDS Storage options, IAM policies and Security groups to secure the database instance.
Manage and administer MySQL EC2 Instance

MYSQL Admin Minnesota National Guard, Rosemount, MN 6/2013   7/2017
Support the database infrastructure for existing and future products that protect the organizations
Production support: troubleshoot, report, and prioritize bugs on operational issues
Improve and promote operational scalability and standardization
Worked closely with development team to help them create highly reliable applications
Installation, configuration and maintenance of MySQL, MariaDB, Percona Server
Setting up backup, replication and clustering
Upgrading MySQL, Percona Server
Monitoring, tuning, and reporting on databases to drive improvements
Diagnose OS, network and storage issues
Tuning hardware and software settings
Create tools and processes to automate administration and monitoring

Junior MYSQL Admin/ Help Desk Support Analyst
Analog Technology, Burnsville, MN 5/2010   6/2013

 New Database installation and configuration
 Creating table structure and optimization
 Backup / restore planning, testing, execution
 Disaster recovery planning and execution
 Database replication set up and tuning
 Database security analysis, implementation, and maintenance
 Maintain and upgrade database and monitoring software.
 Understanding of MySQL s underlying storage engines, such as InnoDB and MyISAM
 Installation and configuration of MySQL NDB Cluster
 Performed backup and recovery operations on NDB Cluster
 Managed, secured and performance tuning the NDB cluster
 Troubleshoot and resolved NDB cluster issues
Experiences: Help Desk Support Analyst
First point of Help Desk contact for users
Document end user information and problem(s) in their system
Access resources on the Internet to aid problem resolution if needed
Develop help sheets and frequently asked questions list for solution knowledge.
Provide both phone and email support
Communicate with non-IS and IS specialist providing a high level of customer service
Junior SQL Administrator, Logic PD, Eden Prairies, MN 07/2008 - 5/2010
Assisted with execution of projects related to areas of responsibility
Assisted with recovery of lost or corrupt data
Assisted in the administration of the SQL Change Management process
Monitored Multiple Dashboards daily
Assisted with Basic triaging and incident creation
Aggressive follow up to L2 and L3 teams
Documents activities for reporting
Followed all standard operating procedures consistently.
Participate/collaborate in review sessions.
Participate in active bridge calls as needed
Respond quickly to any database requests or issues and to ensure 24/7 uptime

Junior Linux Administrator Control Products Inc. Chanhassen, MN 04/2007   7/2008
Linux systems installation and configuration
Configuring Apache server, Mail Server, Samba Server, FTP server
Configuring DNS servers / creating virtual hosts.
Working Experience on VMware ESX Server 3 and ESXi 4
Troubleshooting application server problems, connectivity issues, systems, DNS management, URL setup
Updating Redhat systems using RPM and yum
Supporting VMware installations and Supporting Linux environment for disaster recovery.
Administration and troubleshooting skills on Linux /UNIX, Windows
Monitoring servers on 24/7 basis on shift turnovers
Disk Partitioning
Installing, configuring and troubleshooting MySQL databases.
Scheduling Linux operating system and MySQL database backups

Project Coordinator, Logic PD, Eden Prairies, MN 07/200   04/2007
Directly interfaced with all levels of customer engagement team
Directly interfaced with all levels of management and operations departments
Hands-on approach to Deployment Services and PMO activities
Utilization of MS Project, MS Excel, MS Power Point.
Advanced Microsoft Excel Skills: formulas, pivot tables, V Lookups and Sorting
Construct, maintain and review project schedules in Primavera P3 & P6 and Microsoft Project.
Collect, input, validate and analyze progress in the master schedule, using P6.
Tracking and managing project milestones, goals, risks, and deadlines
Driving project issues to resolution
Developing and delivering project reports and performance metrics.
Participating in the development and subsequent maintenance of project deliverables, work papers, and other project artifacts
Perform duties in accordance with Project Management best practices, tools, and methodologies
Assisting deployment services as the single point of contact with the customer
Works with all internal departments to facilitate resolution on customer concerns
Education Background
Minnesota School of Business/ Globe University Brooklyn Center, MN

BS in Information Technology, December 2010

Training

Amazon Web Services Foundation

Certification
ITIL Foundation, November 2015 Minneapolis, MN
Microsoft Project 2013, March 2016 Minneapolis, MN

Reference available upon Request

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