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Bilingual Administrative Assistant with 25+ years of experience, excellent customer service, sales and communications skills. Possesses a dual Associates Degree Accounting & Business/Marketing Management fluent in written and spoken Spanish.
PROFESSIONAL EXPERIENCE
Stewart Durham, NC 2014 - 2016
Administrative Assistant
Administrative support to the Durham - Land Planning & Design Team
Assist with coordination and preparation of office projects, office operations and procedures
Successful inter-relations with client companies and governmental agencies
New Hire - local office orientation and transitioning
Rosario Incorporated Winston-Salem, NC 2007 - 2010
Client Services/Business Development Manager
Business positioning and development through successful provider and client relations
Screen and qualify service providers and interpretation team
Manage and assist with training of site leaders
Plan and coordinate training, organizational quarterly meetings and employee events
Fine-tune quality assurance system through measurement tools and customer surveys
Houston Business Services Valdosta, GA 2005 - 2006
Accounting Clerk
Monthly bank statement reconciliation for small business owners
Payroll preparation, State and Federal tax reporting and payments, and monthly financial statements
Organize, outline and generate clientele for Sr. Accountant review & approval
US Cellular/AT&T Wireless Valdosta, GA 1998 - 2005
Sales/Store Manager
Assist with execution of organizational sales strategies and development planning
Collaborate setting standards in the delivery of consumer education and services
Manage day-to-day operations of store, merchandising, inventory and loss control
Coordinate and plan community events, employee functions, staff meetings and development session
Century Medical Health Plans of America
Better Health Plans Tampa, FL 1990 - 1995
Executive Administrative Assistant/Customer Service Manager
Administrative Support for President
Coordinate special events and employee functions
Assist with customer service issues during company merger/buyout transition
Manage start-up call center - fifteen CSR s serving 15,000 members of HMO
Instrumental in coordinating accreditation audits with Federal Agencies
EDUCATION:
Valdosta/Wiregrass Tech College Valdosta, GA 2004 2006
Dual AAS: Accounting & Business/Marketing Management
Manpower Business Institute Santurce, Puerto Rico 1978 - 1980 AAS - Administrative Services
NC Notary Public 2016 -2020
REFERENCES:
Available upon request |