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Office Admministrator Resume Urbana, IL
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Title Office Admministrator
Target Location US-IL-Urbana
Email Available with paid plan
Phone Available with paid plan
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                                        C RYSTAL M C C UNE
                                      Street Address  Somerset Dr. | Urbana, Il 6180
                                    PHONE NUMBER AVAILABLE | EMAIL AVAILABLE

        ADMINISTRATIVE PROFESSIONAL | OFFICE MANAGER | CUSTOMER SERVICE EXPERT
Dynamic, hard-working, and experienced administrative professional with expertise handling multiple projects
simultaneously, working collaboratively with team members, and overseeing both long-term and short-term
projects. Abilities to communicate with internal staff, external customers, and outside vendors. Detailed business
professional with a focus on accuracy, timeliness, and organizational achievement.




        Superior Customer Service               Communication Abilities                Relationship-Building

        Detailed and Organized                  Multi-Line Phone Systems               Deadline-Oriented

        Creative Problem Solving                Office Equipment                       Communication Abilities

        Flexible and Adaptable                  Team Collaborations                    Accurate Data Entry

                                      PROFESSIONAL EXPERIENCE
FALLETTA ENTERPRISES, INC.                                                                          ROANOKE, VA
Office Administrator                                                                April 2014  February 2016
     Spearheaded A/P and A/R for three separate companies using QuickBooks with both vendors and
        customers. Coordinated bank account balancing and resolve any discrepancies.
     Executed new hire paperwork and partnered with team members to on-board employees.
     Processed payroll, maintained office supply inventories, and ensured all data was entered in a timely
        manner while developing accuracy and efficiency.
     Successfully trained an assistant in all organizational processes and procedures.

BATH FITTER                                                                                          SALEM, VA
Branch Administrator                                                              February 2011  May 2014
    Entered order entries, processed financial paperwork, and organized daily deposits, including regular
       balancing of petty cash funds.
    Collaborated with team members to meet deadlines, achieve goals, and surpass objectives.

ROANOKE STAMP & SEAL                                                                              ROANOKE, VA
Customer Service | Administrative Assistant                                    February 2000  February 2011
    Led administrative processes, including entering incoming orders, researching and solving customer
      questions, obtaining quotes from vendors, and follow up on provided estimates.
    Maintained responsibility for order entry and contact for two of the largest customers.
    Charged credit cards for completed orders, balanced credit card, check, and cash transactions.
    Served as a liaison between the past president and customers, assisted with making the company catalog
      and price guide, and trained new customer service personnel.
    Identified forms needed and created documentation to team members and customers.

SAFEHOUSE SIGNS                                                                                   ROANOKE, VA
Customer Service                                                           September 1999  February 2000
    Provided exceptional customer service to internal team members and external clients.
    Processed order entries via telephone and fax, answered customer questions, and effectively resolved
      customer challenges.

QUALITY FULFILLMENT SERVICES                                                                     ROANOKE, VA
Mailroom Lead                                                                       June 1995  August 1999
    Directly supervised three employees, serving as a mentor for policies and procedures.
    Processed mail orders for six catalogs, including FAO Schwarz and Kenneth Cole.
   Accurately entered data, coordinated check and credit card control, and coordinated daily bank deposits.
    Balanced accounts on a daily, weekly, and monthly basis.

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