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Title Customer Service Information
Target Location US-CT-Avon
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Phone Available with paid plan
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Candidate's Name
Street Address  Wolcott St
Bristol, CT Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE

Career Objective:
Intake Coordinator with 17 years of long-term care pharmacy experience. Possesses impeccable written, communication and interpersonal skills.
Core Competencies:
oCustomer Service Maintain Productivity and Accuracy Goals
oDetailed and Organized Multi-task, Reliable, and very Dependable

Education:
Branford Hall Career Institute Southington, Connecticut February 2014-August 2016
Health Claims Specialist Program
Hands on program prepared me for the Certified Professional Coder Exam offered by the American Academy of Professional Coders.
Trained in medical terminology, insurance forms, diagnostic codes, procedural codes, and procedures for processing medical claims.
Course Work included:
Anatomy Insurance
ICD-9/10 Medisoft
CPT Codes Medical Law and Ethics
Work Experience:
Omnicare of Connecticut Cheshire, Connecticut December 2000-January 2018
Omnicare provides a broad array of pharmacy-related services to facilities in the health care environment.
Intake Coordinator
oEnter new patient admission information into computer system in a timely and accurate fashion
oReview face sheets for completeness at time of admit
oEnter all patient demographics received at time of admission/re-admission
oManage re-admission data
oWork electronic patient demographic information received through alternate programming daily
oWork unknown payer reports
oEnter complete billing information received at time of admission/re-admission including but not limited to insurance, Medicare Part B, Medicaid and Medicaid Pending
oCollect and process patient and billing information
oVerify accuracy of billing information with nursing homes, hospitals, and doctors before medications
are sent to ensure efficiency
oLook up and verify patients insurance information on all computer websites
oExcellent customer service skills with all clinical nursing staff
oProficient in Microsoft Outlook, Excel, Word
Consulting Clerk
oWorked directly with consultant pharmacists running reports and providing relevant information
oOrdered inventory/supplies for the consultant pharmacists
oCovered front desk/reception area as needed
Order Entry Technician
oInput orders in a timely and accurate manner
oEnsured compliance with all state and federal guidelines regarding medication labeling
oInformed pharmacists with information regarding allergies, drug interactions, therapeutic duplication and other items flagged in the computer
oFollowed all applicable government regulations including HIPAA

Packaging Technician
oFollowed daily packaging assignments
oDouble checked accuracy of all medications before beginning packaging process
oRecorded all quantities and expiration dates in designated log area

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