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Phone: PHONE NUMBER AVAILABLE PROFESSIONAL QUALIFICATIONS . Conscientious analyst with experience in various aspects of project management, customer service, Insurance Underwriting and administrative support. . Skilled in time management and creating processes to reduce costs. . Analytical problem solver who systematically adapts to new technologies and processes. . Accustomed to developing business with building and maintaining meaningful relationships by networking and maintaining contact with clients and potential customers. EDUCATION & CERTIFICATIONSBachelor of Arts in Corporate Communication, Eastern Illinois University Minor: Business AdministrationProperty and Casualty Agent's LicenseAmerican Society of Pension Professionals & Actuaries (ASSPA) 1 Certified PROFESSIONAL EXPERIENCE Diamond Insurance Company, Schaumburg IL 08/2016 - Present A distinctive insurance carrier on workers' compensation coverage for the health care industry. Business Development UnderwriterContract underwriter for GuideOne Insurance and Benchmark InsuranceCompany. Providing insurance for employees in the Senior Living Care unit.Developed and maintained a high level of knowledge regarding products andservices of the company. Assess, investigate, and refer risks that are not within assigned authority and make recommendations on how we should underwrite the risk protecting GuideOne's or Benchmark's underwriting standards while making sure exceptional service is provided to our agent/brokers at a competitive level. . Research and evaluates submissions sent in from agents. Produce, negotiate, and underwrite new/renewal business using GuideOne's or Benchmark's philosophy and guidelines. . Manages a $10 Million Dollar book of business from various agents/brokers on both new and renewal business. . Ascertained that all file documentation complies with underwriting and authority level standards, and passes all audits. . Provide guidance and interpret insurance material to agents to help ensure their understanding of the company requirements regarding new insurance policies. . Review and analyze losses and make appropriate recommendations to Diamond's loss prevention team. . Acting as the premium auditor for Diamond Direct and Diamond's Benchmark Program. . Assist with the implementation of all Diamond's policies to a new system, running regression testing, verifying endorsement, split state premium, and audits were being ran properly out of the system, and making sure all premium being generated in the system was accurate. . Develop and maintain broker portfolios through regular contact, including broker visits and attendance at industry functions and being proactive in driving success and developing new business opportunities. ROANOAKE TRADE SERVICES, INC. (an affiliate of Lloyds of London), Schaumburg, IL 12/2009 - 08/2016 An insurance brokerage company that provides insurance, surety, and risk management solutions to businesses involved in importing, exporting, and transporting goods.Marine Insurance Broker/Marine Underwriter 2/2011 - 08/2016Performed administrative and underwriting functions for a mid to large sizebook of business ($3,500-$100,000 + in premium). Involving new businessand existing business to make sure underwriting standards and quality ofcustomer service are maintained at a high, competitive level. . Recognized as an approved Lloyds of London Underwriter holding $3M in underwriting authority for the Munich-Re Syndicate. Able to quote and rate marine ocean cargo, marine inland and legal liability risks written with Lloyds of London. . Issued proposals, policies, endorsements, profit sharing calculations, billing requests, certificates and any other requests that came in from producers and or clients and checked for accuracy. Resulted in freeing up time for Sales Producers to focus on obtaining new business. . Worked hand in hand with Sales Producers to make sure clients obtained excellent customer service and that their Policy Program is competitively underwritten. Marketed new and renewal accounts to various Underwriters with accurate and detailed information to obtain the most competitive quote at a fair price. . Conducted training sessions with new hires and Marine Support Representatives to teach daily processes, how to evaluate risks under the Munich Re Binder, and company values. . Built, expanded and solidified relationships with clients at all levels within the company and lead appropriate resources to address client's needs, including risk, identification and resolution of underwriting or policy issues. . Complied with procedures, objectives, values and goals of Roanoke Trade Services Marine Department.Marine Support Representative 12/2009 - 2/2011 Assisted the servicing team with record keeping, organizational support, and maintaining excellent relationships with our clients. . Produced excellent customer service skills by explaining and providing our products in a prompt and accurate fashion. . Obtained high level of underwriting knowledge and function by taking various learning courses and receiving one- on-one insight from daily interaction with Producers and Marine Brokers/Underwriters. LINCOLN FINANCIAL GROUP, Arlington Heights, IL 3/2008 - 6/2009A diversified financial services organization with $178 billion in assetsunder management.Benefit Analyst/Financial ProcessorPerformed the administration and record keeping of defined contributionretirement plans. Oversaw the specific plan provisions and administrativerequirements for Lincoln Financial Group clients. . Reduced client costs and improved time management of team by developing streamlined processes via Microsoft Excel and Microsoft Access for daily functions for client accruals, dividends and fees. . Conducted training sessions with new hires to teach daily processes, company goals and values. . As special services team member, took on various projects, which included qualified domestic relation orders, splitting accounts and creating templates for accrual calculations. Results: Freed up time to engage in additional projects. Willis hrh, Lombard, IL 8/2007 - 3/2008A global leader insurance broker handling risk management and reinsurance,formerly known as HRH.Claims CoordinatorResponsible for handling the communication and settlement of all unitproperty-casualty claims for corporate clients. . Ensured claims were resolved in a timely manner in accordance with the objectives and procedures outlined by Willis HRH. . Conducted on going follow-ups to ensure final information was accurate. |