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Candidate's Name
925 N Sterling Ave # 107 Palatine, IL 60067 Cell: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLE Experience Summary
An experienced Computer Technician with a background in operating and maintaining work stations, installation, maintenance and troubleshooting of web and internal servers. I have tremendous expertise in the following Information Technology field:
Operation, repair and maintenance of desktops and servers related to windows based operating systems and equipment
Firewall products for safe, secure network and aptitude to work with different voltage equipment
Professional ability to detect operating defects or faults Professional Experience
Passenger Service Specialist, O'Hare International Airport 05/ 2016   07/2017
Provided boarding assistance to elderly and sick travelers
Coordinated transportation between assigned rooms, terminals or platform
Assisted with passenger check ins at ticket and gate counters IT Manager, Valley View Estates 01/ 2013   11/2015
Responsible for the repair and maintenance of 300 desktops and laptop computers
Coordinated reconfiguration of site server layout to remove all points of failure
Implemented support systems and procedures for quality assurance testing
Responsible for testing and installing firewall products for secure network use
Maintained inventory lists and requisition supplies, materials and repair parts
Facilitated training for technical staff and clients IT Engineer, Sports Betting Africa 01/ 2012   12/2012
Programmed 800 TPS550 wireless android POS terminals and installing TCP/IPv4 and v6 networking
Team lead for support installation, maintenance and troubleshooting of web/internal servers
Provided end user training for new software and hardware
Assigned and monitored troubleshooting projects within different departments
Determined requirements and purchase proposals for new network equipment including switches, routers, servers, workstations and backup equipment Education
Associate Degree, Aptech College 11/2012   03/2014
Major: Information Systems Management
Related coursework: RDBMS and Database Management; Elementary programming in C; HTML; DHTML and JavaScript; Dreamweaver; JAVA Programming; Working with SQL Server Database Page 2
Certificate, International Computer Driving License, Aptech College
Related coursework: Computer Essentials; Online Essentials; Word Processing; Online Collaboration; Spreadsheets Using Databases
Certificate, Computer/Mobile Phone Repair and Maintenance 01/2010   12/2011
Related coursework: Operating systems; Networking fundamentals; PC hardware; Computer- applications; Computer diagnostics;
GSM Technology; LTE; 4G; Communication Systems; Network Security; Software; IC on the Main board; Wireless and Radio Spectrum; Unlock IMEI; Tracking; Software C++; Applications