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Candidate Information
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Title Customer Service Home Health
Target Location US-OH-Springfield
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  4419 Ridgewood Rd. West   Springfield, OH
Street Address
EMAIL AVAILABLE   PHONE NUMBER AVAILABLE

Objective
A position in which I may gain experience in my current field of study
Qualifications


10+ years of customer service experience Ability to work with no supervision


Experience working with a variety of Proficient computer skills
clientele
  High attention to detail
  Excellent oral and written communication
  Strong work ethic
skills

  Ability to maintain confidentiality

Work Experience
Red Roof Inn Springfield,
OH
Sales Rep 2016 - Present
  Make and cancel reservations
  Handle complaints and assist guests with any concerns over reservations
  Process payments
  Answer the phone and route phone calls as needed
Elks Lodge Springfield,
OH
Server 2014 - 2016
  Serve guests in a professional manner
  Assist the bartenders with multiple duties
  Work with other employees in a team environment to ensure the highest quality of service
  Answer the phone and route phone calls as needed
Blackstone Springfield,
OH
Home Health Aide 2014 - Present
  Provided light housekeeping duties
  Assisted with general personal care of sick and handicap clients
  Provided on-going support to clients to ensure a state of calm and respect
  Coordinated with doctor visits

  Knowledge of HIPPA and OSHA compliance standards
TGI Friday s Springfield,
OH
Waitress/Hostess/Trainer 2000-2012
  Conducted job training for new servers
  Prepared daily schedules for servers to ensure complete coverage
  Ensured service areas were maintained clean and safe
  Responded to customer queries in a professional manner
  Coordinated with management to resolve food quality issues
  Provided guidance to servers to ensure smooth and timely dining operations
Education
Clark State Community College Springfield,
OH
Associates in Social Work June,
2015
Clark State Community College Springfield,
OH
Certificate in Chemical Dependency
2007

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