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| | Click here or scroll down to respond to this candidateCandidate's Name 4419 Ridgewood Rd. West Springfield, OH
Street Address
EMAIL AVAILABLE PHONE NUMBER AVAILABLE
Objective
A position in which I may gain experience in my current field of study
Qualifications
10+ years of customer service experience Ability to work with no supervision
Experience working with a variety of Proficient computer skills
clientele
High attention to detail
Excellent oral and written communication
Strong work ethic
skills
Ability to maintain confidentiality
Work Experience
Red Roof Inn Springfield,
OH
Sales Rep 2016 - Present
Make and cancel reservations
Handle complaints and assist guests with any concerns over reservations
Process payments
Answer the phone and route phone calls as needed
Elks Lodge Springfield,
OH
Server 2014 - 2016
Serve guests in a professional manner
Assist the bartenders with multiple duties
Work with other employees in a team environment to ensure the highest quality of service
Answer the phone and route phone calls as needed
Blackstone Springfield,
OH
Home Health Aide 2014 - Present
Provided light housekeeping duties
Assisted with general personal care of sick and handicap clients
Provided on-going support to clients to ensure a state of calm and respect
Coordinated with doctor visits
Knowledge of HIPPA and OSHA compliance standards
TGI Friday s Springfield,
OH
Waitress/Hostess/Trainer 2000-2012
Conducted job training for new servers
Prepared daily schedules for servers to ensure complete coverage
Ensured service areas were maintained clean and safe
Responded to customer queries in a professional manner
Coordinated with management to resolve food quality issues
Provided guidance to servers to ensure smooth and timely dining operations
Education
Clark State Community College Springfield,
OH
Associates in Social Work June,
2015
Clark State Community College Springfield,
OH
Certificate in Chemical Dependency
2007 |