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Click here or scroll down to respond to this candidate Candidate's Name , CCBA Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE_______________________________________________________________________________________________ BUSINESS ANALYSIS PROFESSIONALSUMMARY: . 4 plus years as a Business Analyst focusing on the support and development of system implementation, system configuration, JAD sessions, business analysis, assisting Project Managers and Team Leads in all phases of SDLC , designing, testing ,creating business requirement documents, use Cases , test cases and acted as a coordinator to the project team in various projects . Highly motivated team coordinator with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross-platform environment . Highly proficient in working with Project Managers and Team Leads helping to gather requirements, analyze them and subsequently use design tools to model the requirements . In-depth knowledge of creating use cases, functional design specifications, activity diagrams, logical, component and deployment views to extract business process flow . Exemplify knowledge in establishing productive business relationships by rendering exemplary customer service as well as participating as a highly motivated and enthusiastic team player . Strong understanding of project life cycle and SDLC . Robust knowledge of fully functional open-source ERP system (Openbravo)TECHNICAL SKILLS:Applications: Ms access, Excel, Word, SPSS, PowerPoint, Salesforce, Msoutlook, Html, SQL, Visio, Signavio, UML, ERP, BPMN, PeopleSoft, Remedy(reporting tool)Training and Knowledge: ERP, JAD, SDLC, Waterfall methodology, SWOTAnalysis, Agile methodology and Change Management.CERTIFICATION: . DePaul Business Analyst Certificate . Certificate of Competency in Business Analysis-CCBA (March 2013) . CSM (certified scrum master- agile) - (Nov 2017)EXPERIENCE:Aon Hewitt, Chicago, IL June2014 - September 2017Business Analyst . Acted as a liaison between Business users and IT developers to ensure a mutual understanding of process and applications. . Assisted with analytic support to internal identity teams, quick turnaround of ad hoc tasks that will come from IT business leads, identity team leads and project managers. . Provided level 3 User and Identity Management operational support for enterprise business application. . Coordinated the delivery of critical fixes and features with in-house release manager software to align U.S and European migration implementation schedules for multiple infrastructure environments. . Responded to requests for customization and improvement activities in Remedy suite through forms and workflows. . Assisted in designing, development and implementation of BMC Remedy packages and related solutions . Accountable for activity/progress reporting. . Managed projects/implementations and service activation, while delivering new or modified software systems enhancements. . Reviewed processes to make sure they fit the current business model and able to find acceptable solutions. . Gathered, developed, coordinated, and maintained business requirements for various projects and/or systems from initial phase to final implementation. . Understood the source and uses of key business data to prepare analysis reports to enable business and design decisions. . Conducted JAD sessions, created use cases, work flows, screen shots and power point presentations for the Web ApplicationsCleardrop, Chicago, IL Oct 2012 -June 2014ERP Business and Implementation Analyst . Prepared business process documentation, use cases, test reports and test cases . Developed and prepared scenarios and user documentation guides . Gathered requirements from all users, experts, and key personnel to understand the current functionality of the existing system . Worked with the technical team to convert the business requirements to ERP design specifications . Designed Data Flow Diagrams (DFD's) and Entity Relationship Diagrams (ERD's) processes of Gourmet Gorilla's current system for e-commerce ordering (order 2 cash) . Guided clients through the implementation of OpenBravo and Salesforce ERP . Worked with fully functional in-house ERP database & system (Openbravo) . Worked with the Project team to implement the in-house ERP modules and integrate various applications to better manage projects and operations by 30% . Optimized ERP for retail supplier across manufacturing services. . Analyzed and documented differences between the "as is" and "to be" processes flows and use cases for Cleardrop's web based application using UML diagrams . Guided the ERP teams on using the system effectively, up to its maximum potentialRitePros Inc, Schaumburg, IL Nov 2011 -July 2012Business Analyst . Gather requirements from users and help desk logs to enhance the existing product. . Analyzed techniques to identify data sources and operations for process improvements . Evaluated HR policies and procedures to determine functional requirements. . Defined HR system functionality for business processes in all areas of HR activities . Served as reporting analyst for the project management office . Analyzed and managed reports in a relational database system using SQL . In depth knowledge of RUP's Iterative Software Development Life Cycle process (SDLC) at all stages . Identified areas of improvements for In-house finance projects by analyzing and reviewing processes, policies and work flow and developed work process maps to increase productivity and efficiency through using Microsoft Visio, Signavio, and IBM blue works live which boosted productivity by 15% . Involved in workshops / training / presentations . Worked alongside the director of accounting analyzing business process and documenting ways to improve efficiency . Conducted JAD sessions, created use cases, work flows, screen shots and power point presentations for the Web Applications . Helped in conducting requirement gathering sessions, feasibility studies and Impact Analysis and organizing the software requirements in a structured way for custom/in-house development projects.STUDY ABROAD PROGRAMS:Study Abroad, Salvador and Rio de Janeiro, Brazil March19 - March 29 2012Brazil Information Technology/Systems Study . Learned to establish rapport quickly with individuals in an unfamiliar environment. . Traveled throughout Salvador and Rio, observed culture and enhanced language skills . Visited IT Clusters in Salvador and Brazil such as Technology Park, BOC, Poc/Genesis Incubator . Interacted with business executives from leading Brazilian technology companies such as ASSESSPRO Bahia, SEBRAE, LSITEC and analyze, process and create documentation based on the Brazil demand of their technology . Studied with a group of multinational students from diverse countries such as Mexico, Singapore, Holland, Egypt, Saudi Arabia, Armenia, Venezuela, Indonesia and Panama.Study Abroad, Tokyo, Japan Nov 2010 -Dec 2010Japanese Language Study . Adapted to an unfamiliar environment (Tokyo) and embraced cultural differences . Used communication and organization skills to navigate through new cities . Built interpersonal relationships with students from all over the world . Planned and supervised community events that appealed to students of all culturesEDUCATION:DePaul University, Chicago, IL MajorGPA 3.6Bachelor of Science in Information Systems (June 2012)LANGUAGES: . English, Japanese, Yoruba, and Igbo.HONOR & MEMBERSHIP: . Public Relation, Japanese Media Appreciation Club . Vice President, DePaul university international student union . Public Relations, International Student Union |
