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Click here or scroll down to respond to this candidate SIU INVESTIGATOR/MANAGEMENT________________________________________________________________________________________________Focused Executive Manager with 20 plus years of experience in thepublic and private sector. Has the ability to bring people together towork for a common goal. Proactive in identifying and resolving issuesin a positive manner. PROFESSIONAL EXPERIENCEINFORMATIVE INVESTIGATIONS, INC., East Aurora, NY-Vice President: June 1992 to Present. Assess and conduct security risk of premises for corporate clientsand make recommendations. Obtain and analyze intelligence gathered from a wide variety ofresearch databases on suspects, crimes and disturbances in order tosolve cases, to identify criminal activity and to gather informationfor court cases.. Perform Criminal, Civil and complex liability investigations for awide ranging clientele.. Handle all evidence following chain of custody rules and CriminalProcedure Law. Prepare reports to document investigative and intelligence gatheringoperations.. Conduct background investigations for pre-employment to obtaininformation about an individual's character, financial status orpersonal history.. Supervise background investigations of individuals for Fortune 500Companies prior to employment. Searches are comprehensive financial,criminal and background investigations utilizing subscription databasesand personal interviews with persons known to subject. Allinvestigations are in accordance with the 1974 Privacy Act and alladdendums.. Observe and document activities of individuals utilizing stationaryand covert surveillance techniques and tools in order to detectunlawful or fraudulent activity.. Confer with government officials, police officers, security personnelor postal officials to identify problems, provide information, andreceive instructions.. Provide briefings to law enforcement and intelligence officials ontechniques and procedures involved in the investigative process.. Expose fraudulent insurance claims or stolen funds.. Perform undercover operations to evaluate the performance and honestyof employees by posing as a customer or employee.. Question persons to obtain evidence for cases of divorce, childcustody, child abuse and missing persons.. Search computer databases, credit reports, public records, tax andlegal filings and other resources in order to locate persons or tocompile information for investigations.. Monitor industrial or commercial properties to enforce conformance toestablishment rules and to protect people or property.. Provide testimony at hearings and court trials to present evidence.. Investigate companies' financial standings or locate funds stolen byembezzlers, using accounting skills.. Conduct eavesdropping detection sweeps using sophisticated electronicequipment to detect hidden cameras and listening devices to thwartcorporate espionage. Oversee development of special analysis and documentation forcorporate clients including security assessments for sensitive IT areas. Conduct training of Investigators in conducting backgroundinvestigations in both procedures and relevant Federal and Stateprivacy laws.. Screen and manage security personnel for corporate facilities. Review and evaluate intelligence information from a wide variety ofsources to develop investigative trends and methodologies.. Prepare and present statistical reports concerning activities,expenses, budgets, government statutes and rulings, and other itemsaffecting businesses or program services.. Direct, plan, and implement policies, objectives, and activities oforganizations or businesses to ensure continuing operations, tomaximize returns on investments, and to increase productivity.. Coordinate the development and implementation of budgetary controlsystems, recordkeeping systems, and other administrative controlprocesses.. Analyze operations to evaluate performance of a company and its staffin meeting objectives, and to determine areas of potential costreduction, program improvement, or policy change.. Analyze security operations to include employee security assessmentsand procedures.. Install, monitor and maintain indoor and outdoor CCTV securitycameras for corporate clientsAURORA TOWN SUPERVISOR/MANAGER: January 1, 2004-December 31, 2007. CEO/CFO of the Town of Aurora as highest elected official. Managed Town of Aurora Budget of 5 to 6 million dollars for variousdepartments and districts. Chairman of the Town Board responsible for setting agenda and runningtown board meetings. Town Representative at meetings with Federal, State, County Officialsas well as all other representatives doing business with the Town ofAurora. Direct Supervisor of 40 full-time employees and up to 100 seasonalpart-time employees. Responsible for Facilities management of Town Hall, Senior CitizensCenter, Highway Department, Town Parks and Library.. Worked closely with Erie County to ensure all Senior Citizensprograms remain in place and funded properly including the daily lunchprogram and Meals on Wheels.. Negotiated and settled CSEA Union contracts with Town of AuroraHighway Department and Town of Aurora/Village of East Aurora PoliceDepartment.. Consolidated Dog Control Services, Code Enforcement, BuildingInspector, Parks & Recreation and Garbage Pick-up with Village of EastAurora.. Negotiated agreement with Erie County Water Authority to maintain andmanage Town Water Districts.. Worked with East Aurora Fire Department on Comprehensive DisasterPlan for Town of Aurora and Village of East Aurora for all types ofmanmade and natural disasters.. Supervised Main Street Reconstruction and coordinated with EastAurora Chamber of Commerce to ensure the least amount of inconvenienceto businesses along Main Street Corridor.. Partnered with Congressmen Jack Quinn and Brian Higgins to secure$650,000.00 for Main Street Construction funding for ancillaryimprovements along Main Street.. Obtained grant monies for construction of Water District 18,providing the largest area of the Town of Aurora running water.. Received State Dollars to assist in the construction and playgroundequipment improvements to all Town Parks and Community Pool.. Coordinated Committee of a diverse section of the community to studyconsolidation of services between town, village and county and othersurrounding communities for the purposes of cutting costs and eliminatethe duplication of services. Established a five year master plan for reconstruction andresurfacing of roads within the Town of Aurora.. Negotiated contract with Erie County for reimbursement of SnowRemoval on County Roads.. Responded to and coordinated disaster services during weather relatedstorm events, including the installation of generators at Water PumpingStations to ensure water service to Town and Village of East Aurora wasuninterrupted.. Appoint nominees to leadership posts or approve such recommendedappointments.. Prepare drafts of amendments, government policies, laws, rules,regulations, budgets, programs and procedures.. Attend receptions, dinners, and conferences to exchange views andinformation and develop working relationships.. Hear testimony at Public Hearings from constituents, representativesof interest groups, board and commission members, and others with aninterest in bills or issues under consideration.. Appeared at Press Conferences, met with Print, Television and Radiomedia when necessary to discuss issues relevant to the Town of Aurora.. Alert constituents of government actions and programs by way ofnewsletters, personal appearances at town meetings, community serviceorganizations, phone calls and individual meetings with village andtown residents.. Attended meetings of Zoning, Zoning Board of Appeals, Town PlanningBoard, Library Board, Open Space Committee and Planning andConservation.. Serve on commissions, investigative panels, study groups, andcommittees in order to examine specialized areas and recommend action.. Attended meetings of government related organizations to furthereducate myself on issues effecting other towns and villages and shareideas.. Recognized by Erie County Executive in State of County address forleading consolidation of services initiative in the Town of Aurora andVillage of East Aurora. Received GFOA Certificate of Achievement for Excellence in FinancialReporting four years in a rowVILLAGE OF EAST AURORA VILLAGE TRUSTEE: April 2001 - December 31, 2003 . Served as Deputy Mayor during entire term . Member of Seven member Village Board with all voting rights . Coordinated with Mayor and Trustees to establish policies and legislation . Attended all meetings and work sessions of Village Board to vote on proposed legislation . Worked closely with Village Administrator to propose and initiate programs for consideration by Village Board . Implemented the School Resource Officer for East Aurora Union Free School District by obtaining available grant funding. . Worked with Zoning and Planning Boards, Historical Preservation Board. . Village Liaison to Police Department. . Fully participated in formulating operating budgets for village departments and personnel . Attended meetings with County and State Officials on matters pertaining to Village IssuesAttend receptions, dinners, and conferences to exchange views andinformation and develop working relationships.BANKERS & SHIPPERS INSURANCE COMPANY, INC., Buffalo, New YorkClaims Manager, June 1989 - June 1992. Established initial office and personnel presence in Western New York. Hired Claim Representatives and Support Staff to assemble officepersonnel under my direct supervision.. Responsible for all Human Resource aspects including performancereviews and issues, hiring, discipline and termination of employees inaccordance with company protocols and policies.. Instituted customer service guidelines to insure proper claimshandling in a timely manner.. Facilitated training sessions with employees to cultivateinvestigative and claims handling skills.. Directly supervised claim investigators, adjustors and support staff. Negotiate claim settlements and recommend litigation when settlementcannot be negotiated.. Reviewed prepared reports of findings of investigation.. Review police reports, medical treatment records, medical bills, orphysical property damage to determine the extent of liability.. Collect evidence to support contested claims in court.. Analyze intelligence and investigative information gathered byinvestigation and report findings and recommendations.. Interview or correspond with agents and claimants to correct errorsor omissions and to investigate questionable claims. EDUCATIONSTATE UNIVERSITY OF NEW YORK at BUFFALO, Buffalo New York. Bachelor of Science Degree. Major: Criminal Justice. Minor: Sociology. Dean's List Member PROFESSIONAL MEMBERSHIPS. NYCOM. NYS Association of Towns and Villages. ICMA Membership through Town of Aurora. Buffalo Claims Association. Self Insured's Association. Associated Licensed Detectives of New York State. National Association of Investigative Specialists COMMUNITY INVOLVEMENT. East Aurora Chamber of Commerce-Board of Directors. Kiwanis Club. East Aurora Moose Club. Sons of the Legion-East Aurora American Legion Post #362. Buffalo Niagara Partnership |
