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Click here or scroll down to respond to this candidateCandidate's Name
Portland, OR Street Address
EMAIL AVAILABLE - PHONE NUMBER AVAILABLE
I have 3+ years of professional customer service and I am very fluent in English and Spanish. I love technology
and also finding various solutions to problems that seem too difficult to tackle.
Authorized to work in the US for any employer
WORK EXPERIENCE
Store Manager/Mobile Technician
iCare Repair - Portland, OR - June 2017 to Present
-Open/Close and prep the shop everyday
-Provide professional customer service over the phone or face to face to customers
-Store Cashier
-Update CRM software
-Manage and order phone/tablet parts
-Diagnose Android/iOS devices and laptops
-Repair phones and tablets(LCD, Battery, charge port, etc)
-Check emails and voicemails
Technical Support Specialist
Seagate Technology - Portland, OR - March 2016 to January 2017
-Provide professional customer technical support over the phone or email
-NAS RAID system management & troubleshooting
-Networking support for Windows, MAC, & Linux.
-Strong verbal communication and technical writing abilities
-Install, configure, test and maintain operating systems, application software and system management tools
-Partner with other technicians to find solutions when encountered with unheard technical/software issues
-Aanalyze problems, develop and recommend solutions
Temp - Test Technician
Wacom Technologies Co. - Vancouver, WA - August 2015 to September 2015
Responsibilities
-Fully diagnosed Windows and Android tablets
-Repaired damaged items and tested their OS according to guidelines
-Analyzed tablets and took notes to prep them for refurbishment
EDUCATION
Associate in Microsoft Operating Systems
Portland Community College - Tigard, OR
July 2017
LINKS
https://LINKEDIN LINK AVAILABLE
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