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Click here or scroll down to respond to this candidate Candidate's Name
Street Address - EMAIL AVAILABLE - PHONE NUMBER AVAILABLE
Accomplished Senior Management and Marketing Executive
Summary of Qualifications
Highly qualified Executive Manager offering more than 23 years of operations management and medical sales experience within the
healthcare industry. Results-oriented and effectual leader with proven ability to build a sound, profitable operation while navigating the
many variables associated with todays healthcare climate. Adept at proactively identifying and resolving problems, increasing revenues,
controlling costs, building client base, and promoting brand awareness.
Areas of Expertise
Business Development Marketing/Public Relations Leadership
Profit & Loss Management CMS/State Regulations Training/Mentoring
Startups/Turnarounds Team Building Operations
Accreditation Management Mergers & Acquisitions Credentialing
Professional Experience
CP Home Care - Dallas, TX March 2014 - September 2017
Director of Home Care and Ancillary Services - Transitioned from consultant to full time managing member with investment group to
build/oversee home care and ancillary services division of the operation. This included the purchase and start-up of homecare agencies in
Texas and Alabama as well as a start-up therapeutic laser operation in Alabama. Responsibilities included identifying, hiring and managing
key leadership staff (both clinical and non-clinical) to build successful ventures. Worked with leadership teams to create policies and
procedures for daily functions, directed forecasting and budget projects, and oversight of the billing and collection efforts for all
operations. Developed marketing strategies and collateral material for all entities.
Key Results
Successfully completed home health change of ownership process with CMS/State regulatory agencies for multiple
acquisitions.
Guided home health operations through CHAP accreditation process that was awarded Deemed Status.
Established a viable therapeutic laser operation while staying under budget through the start -up phase.
Led marketing teams for all home care and ancillary service ventures.
T & C Executive Management - Dallas/Fort Worth, TX October 2013 - March 2014
Managing Partner - Worked as a consultant for an investment group seeking to enter the healthcare industry. Identified various start-up
possibilities and acquisition opportunities that met investors requirements. Developed related market studies, established broker
relationships, and created business/marketing plans for implementation.
Key Results
Successfully negotiated the purchase terms for two home health agencies.
Performed due diligence with potential home health acquisitions.
Apria Healthcare - Fort Worth/Richland Hills, TX March 2013 - October 2013
Branch Manager - Hired by organization to manage branch office for the companys fastest growing market. Charged with oversight of
all facets of DME business to include leadership of 15 employees.
Key Results
Bridged gap between operations and sales departments to reduce revenue adjustments by 27% and suspended
billing by 18%.
Led branch to become company leader in overnight oximetry.
Candidate's Name EMAIL AVAILABLE page 2
Home Living Modifications - Dallas/Fort Worth, TX January 2013 - Present
Co-Owner - Company provides home modifications to the population that desires to age in place and to those dealing with life altering
circumstances interfering with activities of daily living. Involved with daily operations to include sales/marketing, quoting/bidding process,
vendor relations, project preparations, project starts/completions, and billing.
Key Results
Successfully navigated through contracting/certification processes.
Established strong referral source base through personal marketing efforts.
Personally secured insurance contracts with approved MCOs in the Texas market.
Prime Source DME - Tulsa, OK February 2012 - February 2013
Regional Director - Recruited to assist in the development of a start-up venture providing hospice only DME. Played an integral part in
writing policies and procedures and implementing operational guidelines. Helped secure vendor contracts with the most advantageous
pricing. Developed marketing strategies for the Arizona and Texas markets. Recruited, hired, managed personnel, and created an
organizational flow chart for assigned region which included six branch locations.
Key Results
Secured 52% of the Texarkana market within a six month period through personal marketing efforts.
Created relationships that brought 150 patients to the Phoenix, AZ branch operation.
Successfully directed the HQAA accreditation process for entire region.
Hospice Source - Dallas, TX January 2011 - February 2012
Regional Vice President - Promoted from within the organization to oversee the da ily operations of 15 branch locations. Maintained
and strengthened client relationships through continued quality assurance programs, improving customer service policies and procedures,
and co-marketing ventures.
Key Results
Personally involved in the start-up of three of the 15 branches in assigned region.
Instrumental in obtaining JCAHO accreditation recertification.
Constructed new policies and procedures to create continuity throughout the organization.
Territory Manager - Joined Hospice Source as a territory manager responsible for new business development in the states of Kansas,
Louisiana, Missouri, Oklahoma, and Texas. Researched customer base and marketed companys services to potential new clients.
Prepared proposals and contracts to secure new customer business. Worked closely with the local branches in these states to ensure
successful transition of newly contracted patients.
Key Results
Signed 24 new contracts in assigned region within a seven month period.
Devised creative ways to secure new business.
Ordained Minister - Texas and Oklahoma 2009 - Present
Currently ministering through evangelistic work, conducting church planting surveys, performing wedding and funeral ceremonies, and
providing marriage and bereavement counseling.
Candidate's Name EMAIL AVAILABLE page 3
Angels of Care DME, Corp. - Sherman, TX February 2009 - November 2009
DME Director - Recruited to develop an Adult DME division and oversee existing Pediatric DME division. Revised marketing strategies
and established strong referral source relationships. Implemented operation system and enhanced policies and procedures in order to
ready staff for accreditation/auditing. Created training programs regarding Medicare/Medicaid/HIPPA guidelines, product
knowledge/use, purchasing and client evaluations related to rehab and power mobility products.
Key Results
Generated an increase of 30% in monthly revenue through personal marketing e fforts.
Introduced process improvements that increased profit margin by 20% through proper management of vendor
accounts.
Expanded client base to include the Childrens and Presbyterian Hospitals of Dallas.
Corrected compliance issues within company by providing proper staff training regarding CMS guidelines.
All About Mobility, Inc. - Sherman, TX 2005 - 2009
Director of Marketing/Operations - Joined All About Mobility, a company specializing in mobility products, and was charged with
developing a DME division within the organization. Designed sales strategies and managed public relations to create name recognition
within the North Texas region. Expanded operations and managed departments in billing, purchasing, and delivery. Facilitated team
building efforts to enhance customer service.
Key Results
Developed a DME division which doubled company revenue within 18 months of inception.
Designed and implemented an aggressive marketing campaign, establishing the company as the premiere DME
provider for the North Texas region.
Prepared company for accreditation by writing and implementing company policies and procedures.
Bullard Home Medical - Denison, TX 2001 and 2003 - 2005
DME/Marketing Manager - Managed all aspects of home medical equipment business to include staff, operations, and public relations.
Established and nurtured referral source relationships with area physicians, hospitals, and hospices. Designed marketing strategies to target
specific consumer groups.
Key Results
Successfully negotiated high profile hospice contracts.
Expanded services to include power mobility products.
Pastor/Ordained Minister - Louisiana and Oklahoma 2001 - 2009
Held the position of Pastor with churches in Louisiana and Oklahoma. Ministry was expanded through evangelistic work, performing
wedding and funeral ceremonies, providing marriage and bereavement counseling, and conducting church planting surveys.
Ascension Medical Equipment and Supplies - Denison, TX 1999 - 2001
Owner/Operator - Personal business venture which afforded opportunities for experience in areas ranging from ground floor start-up
to sale of company.
Key Results
Successfully navigated through licensing/contracting/certification processes.
Established strong referral source base through personal marketing efforts.
Created an entity which became a desirable business acquisition, proving to be a lucrative investment.
Candidate's Name EMAIL AVAILABLE page 4
Breathco Mediserve/Home Care Supply - Dallas, TX 1994 - 1999
Branch Manager - Promoted from within organization to manage branch office in the companys second largest market. Charged with
oversight of all facets of DME business to include leadership of 26 employees.
Key Results
Reduced held revenue by 65% within eight months.
Led branch to become a corporate leader, producing more than three million dollars in annual revenue.
Corporate Trainer/Auditor - Selected from within organization to work on Merger Team and provide services in training/auditing
during acquisition process.
Key Results
Spearheaded development of corporate policies and procedures/billing practices which were used nationally.
Billing Coordinator - Joined corporate billing team and worked as liaison between billing department and 13 branch locations to ensure
accuracy in patient records, and adherence to medical billing guidelines.
Key Results
Implemented business strategies to reduce billing errors resulting in 98% -100% acceptance rate.
Education
Grayson County College Denison, TX
Southwest Baptist University Bolivar, MO
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