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Title Administrative Assistant Customer Service
Target Location US-OH-Cincinnati
Email Available with paid plan
Phone Available with paid plan
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I am seeking a career change looking to start a new career.
Seeking an entry-level, on the job training or a full-time permanent position in
which I can combine my current skills with new skills.

As I stand true to the skills I have acquired as an LPN I am looking to move into a different direction in my life. I have five years experience as an administrative assistant in these positions I done filing, insurance claims, workmans compensation, on-call, front office, complaint officer, scheduling, multi-phone lines, billing/coding and medical records. I also have five years experience as a telemarketer in this position I done cold as well as scheduled calls, complaints and customer service. I have computer experience as well as cash handling and data entry experience. I am looking to combine these skills and my current skills from the healthcare industry also learn new skills I am interested in furthering my education in order to reach my goal in starting a new career. I am looking for a fresh start. I am a LPN with extensive experience working with psychiatric/dementia and elderly patients in residential homes. Provides quality care, based on high standards of professionalism and compassion. Excellent empathy skills and dedication to patient welfare. Excellent communication with physicians, co-workers and patient families. As my resume reflects I have been in the healthcare field for over twenty years combined with my previous positions and experience although I love the industry I am looking to either pursue new direction in the industry or take on a new direction altogether in life I am open to new options.

EXPERIENCE

Front/back office experience
Workmans Compensation
Scheduling
Billing/coding experience
Medical records experience
Home Health Aide scheduling experience
Recording vital signs
Injections, enemas
Catherization
Wound dressing and management
Phlebotomy Technician
Feeding assistance
Personal hygiene and dressing
Documenting health history
Clerical duties
Electronic charting
Medication administration
Trachea care
Diabetes care

PROFESSIONAL EXPERIENCE

Oakridge Post Acute Rehabilitation, Cincinnati, OH (2016-2017)
Licensed Practical Nurse

Brookwood Retirement Community, Cincinnati, OH (2015-2015)
Licensed Practical Nurse

Oak Pavilion Nursing Center, Cincinnati, OH (2013-2014)
Licensed Practical Nurse

Recorded condition and nursing requirements of residents.
Supervised teams of STNA's.
Assigned nursing staff according to patient needs and nurse capabilities.
Liased with physicians /administered medication, treatments as prescribed.
Documented treatment plans and procedures in accordance with regulations.
Monitored stocks of medical supplies.
Liased with other nursing departments re patient treatments and therapies.
Assigned with emergency response to sudden patient illness.
Administered massages / alcohol rubs.
Assisted residents with self-care techniques
Spent quality time with residents providing compassionate support and understanding.

Medical Assistant Experience
Scheduling
Registration
Administrative Assistant
Front/Back office
Apply and remove cast
Remove sutures and staples
Post-op and pre-op orthopedic care

Phlebotomy Experience
Five plus years as an independent contractor performing phlebotomy
Travel
Venipunctures
Administrative assistant
Urinalysis
Life insurance examination and questionare
EKG s
Clerical duties

Currently I am a stay at home Mom I was working as an agency nurse until August of 2017 to fill my employment gap. In the past I was a full-time student at University of Cincinnati, Raymond Walters Campus in Blue Ash, Ohio until I made the decision to return to work full-time.

EDUCATION & LICENSURE

Diploma in Practical Nursing
Brown Mackie College, Cincinnati, OH
IV certification
Licensed by the Ohio State Board of Nursing

Associates Degree in Medical Assisting
Ivy Tech Community College, Richmond, IN

Registered Phlebotomist
Ivy Tech Community College, Richmond, IN
Diploma in General Studies

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