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Professional Summary
Friendly and professional associate adept at working in diverse retail and customer service environments. Driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.
Skills
Organized
Problem Solving
Customer Service
Team Player
Accurate and detailed
Independent worker
Work History
Recruiting Specialist, 05/2010 to 07/2017
Interstate Distributor Co / Heartland Express - Mount Juliet, TN
Facilitated Orientation for driver hires including background information and new hire paperwork
Worked closely with vendors (hotels, airlines, ground transportation, etc) to facilitate Orientation, including billing needs and negotiating rates - 6 locations across the United States
Planned and coordinated logistics for all new hires entering Orientation across the United States including travel
Responsible for multiple data entry and tracking projects including cost per hire, employee responsibilities per company matrix, regional fluctuations in hires vs applicants. I used multiple programs including Tenstreet, Lotus notes, MS Word, MS Excel, and MS Outlook
Office Administrative duties including managing office supplies, directing general calls the appropriate department as needed, handling incoming & outgoing mailing needs including supplies with the carriers
Sales & Marketing Associate, 06/2007 to 05/2010
Acosta Sales & Marketing Nashville, TN
Responsible for Kroger Mid-South merchandise resets and new store launches
Assigned to train new associates as needed for set teams as well as store Kompass assignments
Customer Service Representative, 11/2006 to 06/2007
Interstate Distributor Co Mount Juliet, TN
Responsible for scheduling and tracking loads for the customers assigned to my board including data entry, rates, and scheduling appointments
Office Administrative duties including managing office supplies, directing general calls the appropriate department as needed, handling incoming & outgoing mailing needs including supplies with the carriers
Sales & Marketing Associate, 06/2003 to 11/2006
Acosta Sales & Marketing Nashville, TN
Responsible for all Kroger Mid-South merchandise resets and new store launches
Assigned to train new associates as needed for set teams as well as store Kompass assignments
Drug GM Clerk, 06/1996 to 06/2003
Kroger Company Nashville, TN
Customer Service
Merchandise Ordering and placement
Merchandise Inventory
Lead Video Clerk / Cosmetician
Education
High School Diploma: 1999
Mount Juliet High School - Mount Juliet, TN
Reference
Andrea Jones, Recruiting Manager, Interstate Dist Co (920) 362-7902 |