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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
Cell: PHONE NUMBER AVAILABLE
Home: PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
PROFESSIONAL SUMMARY:
Data Entry Operator 15,000 keystrokes Administrative Assistant Customer Service Rep - Word, Excel Outlook
Responsible, well-organized individual Works well under pressure in a fast paced environment Strong ability to grasp and utilize new information quickly while maintaining accuracy- Extensive experience working in a general public setting
EXPERIENCE:
Tempositions Agency/AgeWell New York New Hyde Park N.Y.
01/2017 05/2017
Customer Service
Connected members with their Care Managers
Used a language translator to help members when necessary
Located providers for the members from our directory
Helped the members access their benefits from the Evidence of Service Manual
Answered incoming phone calls and transfer calls to appropriate Care Managers
Helped members with problems ranging from simple to complex and resolve complaints
Next Level Business/Emblem Health New York, N.Y.
07/2016 12/2016
Data Entry Operator
Updated doctor s profile from Excel spreadsheets
Added Providers and their locations to the company s directory and online profile
Deleted providers and their locations when no longer in Network
Navigated through provider data systems
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Spectraforce Technologies/UPS Chain Supply/NY Springfield Gardens, N.Y.
06/2015 03/2016
Data Entry Operator
Reduced the input error rate by 100%
Increased the amount of locations that were completed daily by 100%
Maximized the amount of files that were removed to folders weekly by 100%
Updated Excel reports and photos of shipments pertaining to the reports by 100%
Nassau Dept. of Social Services Uniondale, N.Y.
10/2011 - 10/2013
Seasonal Clerk I
Increased the amount of applications processed daily by 90%
Minimized applicants waiting time by 75%
Contributed exceptional customer service by 100%
Entered information gathered from applications into in-house system increasing processing by 100%
Lab Corp of America Uniondale, N. Y
07/2006 12/2007
Data entry Operator/Dispatcher
Exceeded the volume of required processed daily claims from 450 to 950+
Delivered great customer service and handled over 70 calls daily
Dispatched drivers to the various medical facilities for specimen pickups.
Morgan Stanley Jersey City, N.J
09/1986 07/2006
Data Entry Operator/Check Processor
Developed standard operating procedures for the depart with training courses for new and existing staff, increasing productivity by 100%
Proofread and supervised 15 Data entry Operators daily
Coded and batched deposit slips with checks for processing by 75%
EDUCATION:
Borough of Manhattan Community College, New York - Liberal Arts: Some Credits
Micro Power Institute - Certified Medical Coder and Biller - Certificate |
