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Click here or scroll down to respond to this candidateCandidate's Name
8014 W Lord Botetourt Loop, New Kent, VA 23124 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Objective
Obtain a position that is both challenging and rewarding. One that I can utilize my extensive knowledge and skills, to be an asset to the Company and grow with the Company. Gap in Employment in 2017:
Contract with SunTrust finished April 2017, I have been out on medical leave as I was hit by a vehicle walking on April 15, 2017. This left me unable to walk due to injuries sustained in the accident, which I was not my fault. I have just recently been released by the physician and I am ready to get back to work. SALES
I have sales experience from past Banking Branch positions as well as part time retail jobs. CUSTOMER SERVICE
I have extensive and highly experienced skills in this position, from past Banking Branch positions as well all other positions held.
COMMUNICATION
I have an extensive skill in communication with customers and provided service and giving resolution as needed. LEADERSHIP
I have the skillset and the confidence in my leadership in any role. Continuing Education
I am currently in a study program until final test that is the last week of October 2017.
My class is on Monday s, Tuesday s and Thursday s from 6pm until 9:30 pm. Work History:
SUNTRUST MORTGAGE LOAN REVIEW SUNTRUST BANK MARCH 7, 2016 - APRIL 5, 2017. CONTRACTOR
Work on empower and scan-station to review post closed mortgage loans. This is done for compliance and accuracy and sent on to another department to be checked again for the documents I have compiled. MORTGAGE LOAN PROCESSOR STELLAR ONE MORTGAGE MARCH 6, 2010 AUGUST 14, 2014
Took loan applications for a mortgage loan and set them up and processed them through to the underwriting team approved and was sent to closing to close on specific date.
This included verifying work history, taxes, address s, income and liabilities as well as credit.
Underwriting would send me conditions of the loan before approving and I would get all pertinent information to clear the conditions and be approved to close with settlement agents or attorney s COMMERCIAL LOAN PROCESSOR FIRST MARKET BANK JUNE 6, 2006 MARCH 2010
Produce and process all new and renewal commercial loans for the Private Banking Division, using Laser Pro System.
Collected pertinent information such as credit, collateral being used to secure the loans. Worked with title companies and attorneys to get the loans closed.
Worked with customers to keep them up to date on the process and progress of their loan. Once approved it went to closing department for the closing date and funding.
** Recognized for my outstanding customer service during the acquisition with Union Bank. FINANCIAL SERVICES ADVISOR FIRST MARKET BANK NOVEMBER 2005 JUNE 2006
Worked in the branch in every area that ran the branch.
Worked as Vault Custodian, ATM Custodian, cash drawer of my own.
Opened, serviced and closed all types of banking accounts.
Took customer calls, complaints and any other request and assisted until customer was satisfied.
** Recognized for my outstanding customer service and ability to run a branch effectively, TELLER, CUSTOMER SERICE REPRESENTATIVE AND TELLER MANAGER WACHOVIA BANK NOVEMBER 2000 NOVEMBER 2005
Worked in several branches in the roles listed above.
Duties were all the same as the positions with First Market Bank, with adding the Teller Manager Position, where I managed and supervised six tellers and was the Vault Custodian as well as helping the branch with customer service desk as needed.
Was given the role of Ambassador for the Bank during acquisition with First Union Bank.
** Was recognized for my outstanding ability to adapt to any role given and with excellent customer service. TELLER, CUSTOMER SERVICE REPRESENTATIAVE COMMERCE BANK MARCH 1996 NOVEMBER 2000
Worked in several branches in the roles listed above.
Duties included running a cash drawer and balancing.
Working with customers one on one with all their needs and or concerns. DRAFTSMAN, PROJECT COORDINATOR, AND OFFICE CLERK K & J CONSTRUCTION MANAGEMENT NOVEMBER 1981 MARCH 1996
As office clerk I oversaw bookkeeping duties, blue print duties and answering phone and emails on a day to day basis.
I was a draftsman and drew drawings for buildings to be built. This included, taking them to the county of which they were to be built to obtain permits for building.
Was on the job project coordinator for any of the jobs that were assigned to me on a day to day basis as needed.
** Was recognized for my ability to take on any role and do it well. Also, for my people communication skills. GAP IN WORK HISTORY FROM AUGUST 2014 UNTIL SUNTRUST WAS DUE TO REMODELING HOME FOR RESALE AND HAVING NEW ONE BUILT AND MOVING IN JANUARY OF 2016. DURING THIS TIME MY MOTHER BECAME TERMINALLY ILL AND I WAS HER CLOSET CHILD THAT COULD ASSIST IN THE EVERYDAY CARE UNTIL HER PASSING IN JUNE 2015.
SKILLS
CUSTOMER SERVICE ADVANCED
MICROFT WORD AND EXCEL ADVANCED
QUICKBOOKS PRO - EXPERIENCED
ATTENTION TO DETAILS AND TIME MANAGEMENT SKILLS ADVANCED
ACCOUNTING EXPERIENCED
CASH HANDLING ADVANCED
SOFTWARE PROGRAMS INCLUDE BUT NOT LIMITED TO:
1. LAZER PRO FOR LOAN PROCESSING
2. ENCOMPASS FOR MORTGAGE LOAN PROCESSING
3. EMPOWER LOAN DOCUMENTS
4. QUICKEN
5. MICROSOFT WORD AND EXCEL
6. MULTI LINE PHONE SYSTEMS
7. ADDING MACHINE
8. DATA ENTRY
REFERENCES:
GREG BOYCE EX- BOSS PHONE NUMBER AVAILABLE
DENIN CLAY CO-WORKER PHONE NUMBER AVAILABLE
JANET MORGAN CO-WORKER PHONE NUMBER AVAILABLE
BRENDA GOSE CO-WORKER AND DIRECT REPORT PHONE NUMBER AVAILABLE, PHONE NUMBER AVAILABLE JUDY HARRIS CO-WORKER AND FRIEND PHONE NUMBER AVAILABLE/pre> |
