| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLE
PROFESSIONAL SUMMARY
I am a professional with strong computer skills in applications including word processing, spreadsheets, database, and accounting. I am capable of rapidly learning new assignments involving decision making, organization of data, customer service, working cross-functionally with others and prioritizing responsibilities. I am dependable, reliable and I work quickly and accurately.
PROFESSIONAL EXPERIENCE
AmerisourceBergen Corporation, Charlotte, NC (1/12 - 8/10/2017)
Patient Case Coordinator/Benefits Verification Specialist/ Site Coordinator
Duties included: Worked interactively with patients and their healthcare providers to complete enrollment activities. Processed incoming enrollment forms for program. Identified other sources of healthcare coverage for patients through simple inquiries and use of Payer Plus database. Processed and reviewed claims and audits to patient s applications. Completed and submitted all necessary insurance forms and electronic claims to process the claims in a timely manner as required by all third party payers. Provided all necessary documentation required to expedite payment. Worked on problems of moderate scope where analysis of data required a review of a variety of factors. Exercised judgment within defined standard operating procedures to determine appropriate action.
Allstate, Charlotte, NC (12/09 - 6/2010)
Senior Customer Insurance Professional
Duties included: Explained and answered questions regarding home and auto insurance coverage. Maintained current policies by adding additional coverage as needed, processed address changes and generated correspondence as needed. Accepted payments and set up arrangements for billing. Referred unresolved customer grievances to designated departments for further investigation as needed.
Kelly Services, Woodland Hills, CA (3/09 - 12/09)
Research and Data Entry Specialist
Duties included: Made detailed observations, analyzed data, and interpreted results before entering into database. Prepared reports from researched data after collaborating with other departments. Processed member eligibility surveys after confirming validity of information through customer contact or database research.
Hollins University, Roanoke, VA (1/07 - 8/08)
Administrative Assistant
Duties included: Managed departmental budget. Generated real time financial reports individually to professors upon demand requesting status of funds availability in personal budget, generated monthly reports to business office, researched availability of financial support applicable to my department and applied as necessary. Supervised and managed work-study students. Acted as primary point of direct contact and liaison with other offices within the university as well as external institutions and agencies on a range of specified issues. Maintained files/records, created and edited correspondence and prepared appropriate responses. Assisted in arranging housing accommodations, transportation and meals for visitors. Enhanced professional growth and development through participation in educational programs and workshops.
Total Action Against Poverty, Roanoke, VA (7/04 - 5/05)
Office Manager
Duties included: Maintained effective communication with the public and clients. Provided office support by maintaining personnel records and forms such as sick leave, termination, vacation requests and travel vouchers and requisitioned purchase of supplies. Assisted Project Manager in setting up special project and events. Acted as Children s Services Coordinator by assisting children living in a shelter with placement in schools and acting as liaison between the parents and school, made medical appointments and ensured transportation to and from appointments and provided any such assistance needed to ensure the smoothest possible transition of the children s temporary living conditions.
Mastec, Roanoke, VA (3/00 - 4/02)
Data Entry Specialist
Duties included: Processed wages for cable contractors by researching data from maps received by fax, email or express mail. Computed earnings from maps and transferred information to database for calculation of wages and submitted daily and weekly reports verifying data received and entered. Communicated with contractors as needed. Filed processed updates as needed and maintained log of production.
Ronco Incorporated, Chatsworth, CA (9/97 - 9/99)
Customer Service Representative
Duties included: Answered phones and responded to customer requests. Sold products and placed customer orders in computer system. Provided customers with product service and information. Identified, researched and resolved customer issues. Completed call logs and reports and researched billing issues, misapplied payments. Recommended and implemented process improvements.
EDUCATION & TRAINING
National Business Academy, Computer Operations (8/91 - 11/91)
Pacoima Skills Center, Medical Secretary (9/99 - 12/99)
*References available upon request. |
