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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Lamberton Rd.
Cleveland Heights, OH Street Address
PHONE NUMBER AVAILABLE (Home) EMAIL AVAILABLE PHONE NUMBER AVAILABLE (Cell)
CAREER PROFILE
Successful business development and operations leader with over 20 years experience working with medium to large scale healthcare systems and software vendors. Consistently recognized as an innovative leader who successfully applies progressive principles to complex situations achieving outstanding results in both high-growth and stable environments. Passionate driven leader providing sound strategic vision across the organization and performing with clear, fair, results oriented accountability.
AREAS OF EFFECTIVENESS
Operations Management Customer Relationship Development Change Management
Strategic Planning P & L Management Staff Development
Business Growth Performance Improvement Leadership Development
CAREER PROGRESSION
Cross Country Healthcare, Cleveland, Oh. 2014 Present
$750 million healthcare professional services firm with over 70 branches providing multiple disciplines of medical services including nursing and allied health staffing solutions, physician and advanced practice locum tenens, medical and healthcare executive retained searches and continuing education services.
Branch Manager
Manage all aspects of professional services branch in northeast Ohio including full P&L responsibility.
Supervise over 200 RNs, LPNs, nursing and medical assistants; laboratory, radiology and respiratory technicians, as well as admin, sales, recruiting and scheduling professionals.
Streamlined branch operations for improved staff retention, client satisfaction and profitability growth.
Doubled number of active clients, achieving a 46% revenue increase and 75% budget surplus.
HealthTek Solutions, Inc., Norfolk, Va. 1989 - 2013
$10 million healthcare information technology consulting firm and software company providing services for medium to large scale acute care healthcare facilities and major software vendors internationally.
National Director of Business Development
Grew the software division from inception to over $300 thousand in revenue in the first 3 years of initial product offering.
Designed sales and marketing plans, negotiated contracts with clients and GPOs for new software and consulting clients.
Averaged over 20 percent annual growth in the 21st century for consulting services with client contracts ranging from $5 thousand engagements to multiyear multimillion dollar engagements.
Set all annual sales and customer satisfaction goals and objectives; designed all sales territory business plans; ran all sales retreats and coordinated all trade show goals, objectives, booth design and staffing.
Assisted in conducting sales training and coaching in both corporate and client settings.
Director of Operations
Responsible for day to day operations including HR, finance, sales, and all business division performance.
Defined and cultivated corporate culture based on the company s mission, vision and values.
Developed strong leadership team including division leaders and front line team supervisors.
Realigned service offerings as market needs changed.
Averaged 36 percent gross margin and 5 percent EBITDA for the last decade.
Designed and managed company s performance accountability infrastructure.
Designed high performance recruiting and vetting processes.
Successfully established 3 market driven consulting divisions and the company s first software division.
Designed strategic direction of each division and adjusted annual growth goals accordingly.
Kennestone Regional Health Care System, Marietta, Ga. 1987 1989
Large Multi-hospital Health Care System with 2 acute care campuses and several ambulatory centers.
Assistant Director of Information Technology
Managed $2 million budgeted system and application software departments.
Designed and implemented custom software and best of breed vendor products to meet facility needs.
Served as member of corporate IT management advisory committee.
Had full P&L responsibility for department including staffing, supplies, software and contract labor.
Directed 24/7 support of all hospital mission critical and ancillary systems.
Co-developed 3 to 5 year IT strategic plans to meet organizations long term goals.
McKesson Corporation, Atlanta, Ga. 1985-1987
$123 billion pharmaceutical distributor and leading healthcare IT Company, with software and hardware technology installed in more than 70% of the nation's medium and large scale healthcare providers facilities.
Senior Consultant
Managed the implementation of the company s revenue cycle products in client facilities in the Midwest and Southeastern United States.
Acted as a technical consultant and SME to our clients. Provided tailored application solutions; technical support and training for client staff and aided in the integration of systems into enterprise wide IT infrastructure.
LEADERSHIP ROLES
SCORE, Cleveland, Ohio 2013-2015
Vice Chairman Work with executive committee to implement chapter strategic agenda.
IT Committee Chairman Work with committee to define and implement internal chapter IT plan.
United States Chamber of Commerce, Washington D.C. 2002-2010
Small Business Council Executive Committee Member Set Small Business Agenda for the Chamber s current Fiscal Year. Develop Strategic plan for the council and its role and function within the Chamber.
Office of Unites States Congresswoman Drake, Virginia Beach, Va. 2006-2007
Healthcare Advisory Council Member Help the Congresswoman to address current challenges in the Healthcare Industry on Capitol Hill.
Various Boards of Directors, Virginia and Ohio 2001-present
Board Member Serve on the boards of numerous local, national and international organizations.
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