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Click here or scroll down to respond to this candidateJ Bannerman 2232 Blue Spruce way,Tampa, Fl33604
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Summary of Attributes
Confident leader and motivator with excellent success in managing
people, recruiting and training.
Consistently recognized as a top-performer and have a record of
accomplishments throughout all the companies mentioned below
Contributed expertise in strategic planning, operations management,
sales, revenue enhancement, customer needs analysis, cost containment
and team building.
Experience
Bay Area Concessions, Tampa, Florida - July 2005 - present
Store manager/Human resources manager
Manages over a million dollars in yearly sales
Enhanced customer service by determining the quickest and most efficient
ways to satisfy customers who are in a hurry at Tampa International
Airport.
Turned around a failing airside C Kiosk Business into a profit in July
2005. Simultaneously resolving customer and staff issues daily under
my leadership as a Human Resources Manager. For over three years I
handled both positions with overwhelming success.
Olive gardens, Laurel, Maryland - May 2000 June 2005
Service Manager
Directed service staff members to achieve highest Total Guest
Satisfaction during District contest in 2000 fiscal year
Achieved zero complaints during the six month period in the year 2000 .
Voted the Best Store in the District due to great increases in sales and
customer counts resulting in thirty-percent profit.
Enforced weekly training classes to accomplished the best trained staff in the
District.
Dennys Corporation, Waldorf, Maryland - April 1987 - May 2000
Managing Partner, General Manager ,General Training Consultant
As Managing Partner, supervised six general managers with goals of
meeting or exceeding sales and profit .As General Manager my
accomplishments were being the best in sales growth 25% in 1993-1994.
In 1995 became the best General Manager in profit and controllable cost.
As a General Training Consultant in the District,I exceeded expectations
by training (40) New managers in two years and (18) General managers.
Achievements:
2005 Best Store Manager in sales growth (25%) Bay Area Concessions
1994 - Best General Manager in profit and controllable cost.-Dennys
1984-Outstanding Store Manager in Washington, DC - McDonalds Corp.
Education
Strayer University - Washington, DC - May 2000
MBA 3.89 GPA
(Graduated Magnum cum Laude)
University of Miami - Miami, FL - September 1989
Executive MBA 3.45 GPA
University of South Florida - Tampa, FL - May 1974
BA Mass Communication 3.87 GPA( Graduated Magnum Cum Laude)
Membership
- Alpha Sigma Lambda - October 2000
- Rotary Club International - May 1985
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