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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE
WORK EXPERIENCE:
Account Executive/Marketing Director
IntrepidUSA Home Health Care, Skilled Medical Services Ashtabula, OH October
2015 to current.
Responsible for marketing the Home Health services to physicians, local hospitals, nursing facilities,
Independent Living communities, senior centers and community groups in 3 counties in Ohio and Pa.
Assisting Case Managers, Social Service staff and Discharge
Planners in facilitating smooth transition of care to their patients
to another level of care in the community.
Accomplishments and Goals
Open up new accounts and increase Medicare census.
Skills Used
Marketing, Communication and expertise in working with the
elderly and their families needing assistance in their home with
Skilled care. Presenting educational programs in the community
promoting our services and also to those in the medical
facilities, Case Managers, Physicians, Nursing staff.
Community Liaison/ Marketing Director
Heart Home Care LLC, Skilled Medical and Non-Medical Services Euclid, OH June
2014 to February 2015
Responsible for marketing the Home Health services to physicians, local hospitals, nursing facilities,
Independent Living communities, senior centers and community groups in Cuyahoga and Lake County.
Assisting Case Managers, Social Service staff and Discharge
Planners in facilitating smooth transition of care to their patients
to another level of care in the community.
Accomplishments and Goals
Open up new accounts and increase Medicare census.
Skills Used
Marketing, Communication and expertise in working with Veterans and their specific needs, the elderly and
identifying specific needs to keep them in a safe environment in their home.
Account Executive
Senior Independence Home Health & Hospice and Adult Day Care Centers - Willoughby, OH - August 2012 to
May 2014
Responsible for marketing the Hospice and Home Health services to local hospitals, physicians ,nursing
facilities, senior and community groups in Lake, Geauga, Ashtabula counties. Assisting the Case Managers,
Social Service staff and Discharge Planners in facilitating the smooth transition of their patients, residents to
another level of care.
Accomplishments
Helped to promote and achieve Level 3 status in the "We Honor Veterans" program, recognizing Veterans and
pinning them for their services in the military. Opened up Ashtabula County and introducing Senior
Independence as a new choice in Home Health and Hospice in the communities.
Skills Used
Marketing, communication and expertise in working with Veterans and their specific needs, both through
Veterans Events, WWII reenacting and combining my Living History Museum to emphasize the experiences of
WWII Veterans specific.
Clinical Liaison/Marketing & Admissions Director
Geneva Shores - Geneva, OH - March 2012 to August 2012
44041
Responsible for marketing the facility to regional hospitals, physicians and senior groups.
Provide educational sessions designed for the facility that inform consumers and referral Agents of
the specialty services and patient-centered care offered at the facility.
Responsible for the admissions process securing precertification from insurance agencies, verifying Medicare
and Medicaid payer sources to process admissions for skilled services.
Responsible for on-site reviews of patients and potential residents within the surrounding hospital systems,
enabling the Case Management team an easy transition with their discharges to our facility.
Responsible for advertising through different venues such as news print, radio, and marketing events. Provide
tours, patient and family orientation of facility. Enter information into Point Click Care for new and potential
residents for admission. Conduct survey process with families and previous residents for Quality Assurance.
Marketing/Admissions Director
Geneva Village Skilled Nursing & Rehab - Geneva, OH - January 2011 to March 2012
44041
Responsible for marketing the facility to regional hospitals, physicians and senior groups.
Provide educational sessions designed for the facility that inform consumers and referral agents of the
specialty services and patient-centered care offered at the facility. Responsible for admissions process
securing precertification from insurance agencies, verifying Medicare and Medicaid payer sources to process
admissions for skilled services. Responsible for advertising through different venues such as news print, radio
and marketing events. Provide patient and family orientation of facility. Enter information into Point Click Care
for new and potential residents for admission.
Marketing Director
CCRC III - Ashtabula, OH - July 2008 to December 2011
44004
Responsible for marketing the facility to regional hospitals, physicians and senior groups. Provide educational
sessions designed for the facility that inform consumers and referral agents of the specialty services and
patient-centered care offered at the facility. Responsible for admissions process within the assisted living and
independent living apartments, along with support in the admissions process for skilled services. Obtain
precertification and verification of payer sources and insurances required for services. Responsible for
advertising and design of new marketing brochure and admissions packets. Provide patient and family
orientation of facility. Enter information into Point Click Care for new and potential residents for admission.
Admissions & Marketing Director
Carington Health Systems / Madison Health Care - Madison, OH - February 2005 to July 2008 44057
Coordinate admissions screening process from hospital/community referrals. Provide patient and family
orientation of facility. Obtain insurance/Medicare/Medicaid verification and authorization to meet admission
criteria. Obtain Pasaar/LOC. Market to regional hospitals and other healthcare facilities to educate regarding
programs available at facility. Promote the facility to community through programs and local involvement.
Admissions & Marketing Director
Cardinal Woods - Madison, OH - May 2003 to February 2005
44057
Obtain and enter all clinical information into SOS program for admissions process, to screen and to generate
demographics records. Obtain pre-certification and utilization reviews to meet admission criteria needed for
reimbursement and payment for services provided. ICD-9 coding. Patient and family orientation of facility.
Initiate psychosocial process of resident. Provide educational programs to regional hospitals and medical staff
at facilities. Implement initial stages of Bariatric & Wellness Clinic under direction of Dr. Neeta Mitroo at facility.
Initiate in-house hemodialysis program and expansion of ventilator and dementia units at facility. Responsible
for design and production of advertising brochures.
Marketing Director
Andover Village Retirement - Andover, OH - July 2002 to February 2003
44003
Market facility extensively to NY, WV, PA and OH hospitals through educational luncheons for case
management and social service staff, designed to endorse the facility's specialty programs including ventilator,
hemodialysis, behavioral care and bariatric care. Assist with Admissions process by conducting interviews and
on-site evaluations of potential residents. Verification of potential patient criteria regarding programs and
reimbursement through qualified payer sources.
Admissions & Utilization Review Coordinator
Kindred Health Care Pittsburgh - Oakdale, PA - August 2001 to July 2002
Assist Office Manager and Discharge Coordinator with referrals and obtain information required to meet
medical necessity criteria. Coordinate admissions process, obtain pre-certification and conduct on-going
utilization reviews to obtain payment for services. Provide level of care to billing office. ICD-9 Coding, CPT
Coding. Conduct survey process with each patient regarding quality of care and services provided prior to
discharge.
Case Management Support Liaison
Heritage Valley Health Systems / TMC - Beaver, PA - January 1981 to July 2002
15009
Contact commercial and private insurance companies for verification and pre-certification for inpatient
admission and treatment required for meeting medical necessity criteria. Conduct on-going clinical reviews for
payment of services. ICD-9 and CPT Coding. Conduct surveys upon discharge for patient satisfaction. Track
admissions and information regarding clinical pathways study into EXCEL for outcomes management. Report
denials to Case Manager/Supervisor. Log authorizations into computer system. Additional experience as
Patient Representative in Radiology and as Clinical Technician and Nursing Assistant on medical and
psychiatric units, prior to Case Management position.
AWARDS
WRAAA Independent Living Award: Excellence in
Volunteerism
April 2014
Focusing on Volunteering in communities, work in offering information and resource services to those
individuals needing help in their homes, assisting with homeless and serving those underprivileged in my
community with free meals through local churches and food pantries.
GROUPS
European Military Historical Society
May 2000 to Present
CEO of Living History Museum and Re-enacting
Event Coordinator
January 2001 to Present
Tactical Studies Group
Re-enactor Volunteer Spokesperson for Womens
Impressions, USS COD Submarine Cleveland
Portray several American icons in History, representing and promoting history of the USS COD submarine in
Cleveland OH. Most recently "Rosie the Riveter" and Amelia Earhart.
ADDITIONAL INFORMATION
Skills
Computer: SMS, EXCEL, MS Word, ProTouch, MediTech, MXVision, InterQual, SOS.
Clinical Skills: BP/TR monitoring and validation, Telemetry/Basic Heart Monitoring, Isolation Techniques
(Sterile and reverse-protective), Burns, EKG training and validation, ICD-9, CPT coding,
venipuncture course (patient-focused care, 1:1 Suicide Training Response and Validation, ACT 33 & 34,
Clearance Psychiatric Observation (Braddock General Hospital), Non-Violent Crisis Intervention, Radiology
Orientation and Observation, Angio Lab, CT Scan, IVP, Fluoroscopy, MRI, Nuclear Medicine, Special Services,
Emergency Department.
Additional: CDL Class A, Tanker and HAZMAT Operators license
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