Candidate Information Name Available: Register for Free Title Customer Service Representative Target Location US-GA-Riverdale Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
College Park, GA Street Address    PHONE NUMBER AVAILABLE   EMAIL AVAILABLE

PROFESSIONAL SUMMARY: Over seven years  experience in the customer service genre with recognized strengths in conflict resolution and problem solving.
KEY SKILLS
  Customer Service   Microsoft Word   Microsoft Excel
  Computer literate   Cash Operations   Microsoft PowerPoint
  Data entry skills   Outlook   Multi-tasking abilities
  Switchboard operator   Detail Oriented   QuickBooks

PROFESSIONAL EXPERIENCE
Amazon, East Point, GA
Fulfillment Associate August 2016-Present
  Retrieve packages customers have ordered from conveyor belt.
  Scan packages.
  Place packages on corresponding pallet to arrive at customers  address.
  Re-scan packages.
Laptops,Gadgets Galore, College Park, GA
Office Manager December 2015-Present
  Assist with phone sign ups.
  Set appointments.
  Manage office.
Self- employed College Park, GA January 2015-June 2015
Nanny
  Supervised, played with, fed, bathed, and potty trained young child.

Wayfield Foods College Park, GA April 2012-October 2012
Cashier
  Processed monetary transactions.
  Performed price checks.
  Advised customers where to locate items in store.

Ryla Teleservices Kennesaw, GA November 2008-January 2010
Customer Service Representative
  Answered phones.
  Resolved billing disputes.
  Troubleshot equipment.
  Accepted payments and made payment arrangements.
  Dispatched technicians.
  Upsold products and services.
  Advised customers how to use the internet to manage their accounts.

Kelly Services Gulfport, MS February 2008-May 2008
Substitute Teacher
  Took attendance.
  Gave students their assignments.
  Provided a quiet and clean environment for learning.

Ellen Bonner-Guidry Long Beach, MS December 2006-November 2007
Legal Secretary
  Answered phones.
  Took messages.
  Accepted check and cash payments.
  Completed receipts.
  Deposited funds in bank.
  Reconciled bank ledgers.
  Maintained court calendar.
  Filed court motions.
  Typed, filed, and mailed correspondence.

Passport America Long Beach, MS November 2005-November 2006
Customer Service Representative
  Answered phones.
  Sold RV memberships.
  Resolved disputes between participating parks and customers.

Sitel Risk Management Norcross, GA August 2002-October 2005
Collector
  Contacted debtors by phone attempting to receive payment for services rendered by either check, debit and/or credit card.
Quality Assurance Representative {Promoted from Collector}
  Monitored collector calls.
  Provided feedback to collectors to improve job performance.
  Shared findings with supervisor and client.

EDUCATION 1988-1993 Savannah State College
Bachelors of Business Management

COMPUTER SKILLS
  Microsoft Word, Excel, Access, PowerPoint, Outlook Express.
  Microsoft Windows XP
  Microsoft Office XP Professional
.
References
Excellent references available upon request