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Customer Service Manager Resume Moscow, ...
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Title Customer Service Manager
Target Location US-PA-Moscow
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Objective
I am a dynamic individual who excels in all challenges. I am looking to work in challenging fast paced environment utilizing my knowledge in the accounting and business fields. I am qualified and competent in many computer software programs. I work best under pressure and love the challenge of maintaining success in a fast paced environment. I am proactive and very organized. I have studied and worked in the accounting field and tax fields for well over 4 years and have successfully taken it by storm.
Education
Kings College US-PA- Wilkes-Barre
Graduated in 12/2003 with an Assoicates Degree
Accounting Major and Business Courses
Experience
6/2010- Present
Store Manager Verizon Authorized Retailer, TCC Mount Pocono, PA 18344 My duties as a store manager entailed writing a schedule, store inventory, and training courses. I also made sure everyone on my team were well informed about new promotions, sales, store numbers. Make sure cash deposits and cash ins were completed on a daily basis. 2/2004 - 9/2009
Repair and Maintenance Services Diamond Auto Glass Kingston, PA Handling of several major insurance glass claims and billing to them and their agents. (Geico, State Auto, Mercury, Lynx Services) Resolving any issues with insurance agencies. A/R reports weekly. JD Edwards and EDI billing used daily. Car Fax and Safe Lite verification used also on daily basis. Creating invoices for Scranton Plate. Clearing and editing any sales tax errors that bill through from over 300+ branches. Daily auditing and error reports. 7/2003-2/2004
Account Controller Eagle Warranty Blakely, PA
Handle all aspects of accounts payable. Use of Filemaker for inputting over 100+ faxes/claims everyday. Handles billing problems/questions. Cut checks to large, small businesses. Worked closely with accountant on payroll. Used ACH to deposit money into businesses accounts and employees weekly checks. Customer service and ACH debits and credits. 8/1998-2/2001
Accounts Receivable Altec Industries Inc Plains, PA Maintained over 250 customers with collecting debits and credits. Assited in accounts payable/accounts receivables. Maintained history on all salesmen's vehicles, registrations, and tags for current status. Maintained information on all utility trucks and maintenance. Handled certification and tags for machinery that would get shipped to different states. Dealt with multi-million dollar accounts for collections. All phases of clerical and customer service. Also posted debits and credits to customers accounts.
6/1989-6/2001
Manager/Supervisor Latona Trucking Inc Pittston, PA Supervised 25+ men on job training, assisted in doing payroll for over 100+ employees. Handled all phases health insurance, submitting billing and changing benefits, renewals of all new hires. All phases of secretarial, memos and drafts. Bookkeeping /debits and credits /ledger balances. 2
A/P, A/R, collected on past due accounts. Heavy vendor contacts. Monthly reports for close out of end of month. Comprehensive knowledge of most accounting software, peachtree, and all other general OC business applications used by many successful businesses today. Obtained permits for building and hauling purposes. All phases of clerical and customer services. Awards & Acknowledgements
  Verizon awards for Platinum Passes, TMP Open Enrollments, NPS Scores 3

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