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SUPPLY CHAIN, FORECASTING, SALES & OPERATIONS PLANNING MANAGER
EDUCATION
Master of Business Administration, 2016 University of South Carolina, Columbia, SC
Bachelor of Arts, 2004 University of North Carolina, Chapel Hill, NC
Six Sigma Green Belt Certification, 2008
The Executive Technique, 2013
PROFESSIONAL EXPERIENCE
Berry Plastics Company Charlotte, NC 2016-Present
Supply Chain Manager North America Health, Hygiene, & Specialties Nonwovens
Summary Statement
Leader of design, forecasting, planning, execution, control, and monitoring of all supply chain functions within NA Nonwovens division. Building competitive infrastructure, leveraging logistics, synchronizing supply with demand, and measuring performance to create value for company and become Partner of Choice for customers
Achievements
Effectively managing change Created and instituted standard operating procedures for supply chain management, changing from absence of legacy processes to master planning across multiple sites and collaborating cross functionally with all necessary departments
Roles and Responsibilities
Multi-site responsibility for managing supply of product, inventory levels, planning practices, capacity utilization, Master Planning, and scheduling for $500MM North American division
Manage all inputs, leading collaboration between Sales, Customer Service, Operations, Product Line Mgmt., and Finance to effectively execute the Supply Chain strategy and Management
Manage all outputs from Supply Chain, ensuring alignment to requirements from Customers and strategy from Executive leadership, as well as all functional leadership
Manage the forecast, movement, and storage of raw materials, work-in-process inventory, and finished goods from point of origin to point of consumption, ensuring Berry Plastics is Partner of Choice
JELD-WEN, Inc - Charlotte, NC 2015-2016
Manager of Planning and Analytics (SIOP / S&OP, Forecast Leader)
Summary Statement
Manage the Sales, Operations, Inventory Planning process for JELD-WEN s complete portfolio of products. Develop systems and tools to manage, execute, and improve the SIOP process, execution speed, forecast process, accuracy, and input and output systems of SIOP process.
Achievements
Effectively managing change Created and instituted a formal SIOP process, changing the legacy process from a quarterly review to a fully robust, monthly SIOP cadence, collaborating cross functionally with all necessary departments
Created a statistical baseline forecast model to use as the baseline forecast across all channels and product groups in the JELD-WEN portfolio Improved forecast accuracy to 90%
Roles and Responsibilities
Manage all inputs to SIOP strategy, leading collaboration between Sales, Business Unit Mgmt., Value Chain, and Finance to gain the information necessary to effectively execute the SIOP on a monthly cadence
Manage all outputs from the SIOP plan, ensuring alignment of process and information to the specific requirements of Executive leadership, as well as all functional leadership and stakeholders
Create and Lead Process Innovation to develop improved tools and systems to enable the SIOP process, provide more accurate forecast, and manage all promotional activity
Actively innovate and map processes and data structures to support SIOP function as well as any operational structures within JELD-WEN
Lead analytics and reporting for Global Sourcing and Supply Chain functions of JELD-WEN, providing routine and on-demand reporting and analysis
Chiquita Brands International, Fresh Express - Charlotte, NC 2013-2015
Sales and Operations Planning Forecast Analyst
Summary Statement
Manage the Sales and Operations Plan, Long-term Sales Forecast, Demand Planning, and Volume budget for total Fresh Express product portfolio: Retail Salad, Foodservice, and Healthy Snacking business units
Roles and Responsibilities
Deep analysis of historical sales, statistical forecast, promotional plans, strategic customer alignment, industry trends, and financial goals of company as inputs to the S&OP plan 97-99% Forecast Accuracy
Leader of collaboration between Sales, Customer Service, Business Management, Commercial Operations, Value Chain, and Finance to gain the information necessary to manage the S&OP plan
Creating and Leading Process Innovation to better forecast and manage promotional activity for top 20 Retail accounts and top 3 QSR accounts
Cross-Functional Responsibilities: Administrator of A.C.T. (Advanced Communication Team), Recall Administrator, Microstrategy (BI) Super User, SharePoint Administrator, SharePoint Governance Board
Added Responsibilities: Microstrategy Governance Board member, Business Intelligence Competency Center (BICC) member
Chiquita Brands International, Fresh Express- Charlotte, NC 2012-2013
Commercial Operations Analyst
Summary Statement
Deep analysis of Chiquita operations to determine potential problems and opportunities, Manage the reporting and communication of metrics and opportunities to Senior management and organization at large, and proactively lead projects to institute change
Roles and Responsibilities
Develop and implement Commercial Operations Dashboard to identify operational opportunities, while leading Dashboard forums and work groups driving to implement change and success
Develop and implement Scorecards to assign goals and measure performance and opportunities within Fresh Express and external customers
Member and Administrator of A.C.T. (Advanced Communication Team), responsible for organizing Team in times of operational crises, creating contingency plans, reporting performance metrics, and disseminating communication to Chiquita organization and customers
Recall Administrator, leading customer communication and collection of required documentation in collaboration with FDA requirements
Microstrategy Super User, managing the integrity and reporting of data for Fresh Express Operations, Customer Service, Sales/Marketing, Finance, and Business Management
SharePoint Administrator and Governance Board member, leading implementation of SharePoint 2013
Nexxus Lighting, Inc- Charlotte, NC 2011-2012
National Sales Coordinator
Develop and implement marketing and sales strategies to identify, target, and secure the national sales program strategy for how company approaches market
Create and maintain strategic partnerships with over 30 power utility companies across U.S. to implement incentive programs for Nexxus energy efficient light bulbs, resulting in 400% unit sales increase
Lead strategic partnerships with national distributors to manage merchandising, coordination, communication, and strategic flow of inventory with retail channel, big box stores
Lead the inside sales program for company, both from the execution and strategy
Project manager responsible for creating, implementing, and managing the online sales portal for direct sales to commercial customers
Provide regular sales updates and reports to Chief executives of company
Electrolux Major Appliances- Charlotte, NC 2010-2011
Deployment Specialist, Demand Planner- Demand Flow
Create, manage, and lead schedule for the implementation of product supply and demand for 3 product platforms, consisting of 5000 SKU locations, from manufacturing facility to all national distribution centers
Administer and manage the supply chain logistics for inventory movements of products from manufacturing facility to distribution point.
Manage coordination and communication with Electrolux sales managers, senior leadership team members, factory planning teams, and warehouse distribution network for production, deployment, and shipment of three product categories from factory to distribution centers
Create forecast by statistical and historical analysis, for the demand plan governed to the production facilities, purchasing and sourcing deparments, in coordination with sales plan
Provide daily reports to senior management team to monitor inventory levels, backorders, and product availability metrics for all product platforms
Domtar Corporation- Fort Mill, SC 2007-2010
Demand Planner- Production Planning Group
Achievements: Homogenization of three legacy product grades into three new grades in SAP A04/R14 systems, as result of company and brand mergers
Awarded the Certificate of Excellence for inventory and program management of multiple customer-specific product accounts
Manage inventory and forecast by statistical and historical analysis, demand plan, and manage supply chain for three product grades and 2000 SKU locations within the SAP A04 system and production organization of Domtar Paper mills in the United States and Canada
Schedule all steps of product development and production for three product grades and 2000 SKU locations, from raw material to finished goods
Facilitate direct coordination and communication with Executive team, Sales Managers, Product Line Managers, and Production Planners to provide optimal inventory management and service to customers
HSBC Mortgage Services, member HSBC Group Fort Mill, SC 2004-2007
Responsible for decision of approval or rejection of mortgage brokers based on background information, credit analysis, and financial standing
Primary contact for communication, broker approval and customer relations with sales team in 5 branch offices
Promoted to Repurchase Coordinator within Seller Relations Department, to be primary contact for Northern and Western U.S. Sales Regions to facilitate repurchase communication between customers and sellers, HSBC sales managers, and internal departments to ensure timely repurchase of loans and return of servicing and collateral
Negotiated settlements and resolved repurchase obligations with sellers
Member of three person Repurchase team awarded for collecting over $115 million in repurchase obligations for 2006, and $73 million YTD 2007 |