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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Collingwood Drive
Bolingbrook IL Street Address
PHONE NUMBER AVAILABLE
PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Objective:
My goal is to seek a customer care representative position where my customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name.
Skills:
My skills consist of extensive inbound and outbound customer service situations dealing with trouble shooting procedures, billing adjustments, medical terminology and medical billing. I ve performed clerical duties such as faxing, copying and data entry tasks. I am proficient with Microsoft Word 2010, Excel 2010, Outlook, PowerPoint, Access, and Lotus Notes. I have also obtained a certification in Medical Coding and Billing in which I have knowledge of ICD-9 and CPT-4 coding.
Summary of Qualifications:
I have over ten years of experience in the customer service, receptionists, data entry, and clerical position field. I possess a variety of skills that ultimately qualify me for this position. I continually strive for quality and optimizing my performance. I am tolerant and understanding, self-motivated and a strong team player with the ability to function independently. I am always seeking to learn and grow. I possess interpersonal skills and the proven ability to work effectively. I have consistently met or exceeded all personal as well as company goals leading to bonuses. I remain goal oriented, persistent, tenacious and loyal.
Key career accomplishments include:
Payment Processor
Intake Coordinator
Customer Relation Representative
Customer Retention Representative
Professional Experience:
Illinois Tollway Authority - Lisle, IL 03/2014-10/2016
United Behavioral Health- Schaumburg, IL 12/2012-10/2013
-Intake Coordinator
Unicare Insurance Company Barrington, IL
07/2009-09/2011
Unicare Insurance Company- Customers Retention Representative
Allstate National Catastrophe Center- Customer Services Representative
Sprint PCS Bolingbrook, IL 04/2006-05/2009
-Customer Service Representative
MCI WorldCom Downers Grove, IL 11/2002-03/2005
-Customer Service Representative
Education:
Joliet Junior College 08/2012 to Present
-Criminal Justice, Psychology 101, Child Development, Sociology, Juvenile Delinquency, Cultural Diversity and Anthropology 275 |
