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Click here or scroll down to respond to this candidate Candidate's Name
Street Address S. 20th Street PHONE NUMBER AVAILABLE
Sheboygan, Wisconsin Street Address EMAIL AVAILABLE
SUMMARY
An Information Technology (IT) professional with over 20 years of diverse and progressive experience. Successful track record in
troubleshooting, problem analysis and resolution, software implementation and configurations, and technical documentation.
Demonstrated exceptional communication and interpersonal skills as well as the ability to be resourceful and to quickly and
effectively research and find information.
SOFTWARE Microsoft Outlook Lotus Notes COBOL
Xpediter CICS VSAM
Visio EDI (Extol Cleo) SQL/DB2
HTML RPG XML
IBM Showcase File Manager Hawkeye
SPUFI Reportwriter ChangeMan
AS400 DBU Utilities JCL
OPERATING
SYSTEMS IBM Mainframe zOS TSO/ISPF MVS
CA-Dispatch Infinium - Infor CA-7
Windows 10
HARDWARE IBM Mainframe z10 AS400 I-series
EXPERIENCE
LAKESIDE FOODS, INC., Manitowoc, Wisconsin 06/15 07/17
An industry-leading producer of private-label frozen and canned vegetables.
Systems Analyst/EDI Analyst
Reporting to the Applications Development Manager. Responsible for effectively managing day-to-day EDI issues and resolving
them in a timely manner. Creates new message classes in EDI, makes coding changes for new features and maintains existing
ones. Participates in all aspects of IT deliverables associated with new business system implementations to ensure software
solutions meet project objectives. Participates on project teams, creating and testing software programs that support business
solutions. Utilizes RPG on the IBM AS400 (Iseries).
Monitored EDI production processes for failed/missing transactions and resolved issues with trading partners.
Designed, developed and maintained EDI mapping to ensure compliance to business requirements and accuracy of
transmissions to customers.
Recommended improvements to processes and future expansion of EDI transactions.
Collaborated with users to analyze and define business process improvements; developed and implemented required
system enhancements.
- Coordinated hardware and software upgrades, and developed test plans, thoroughly testing software functionality to
ensure successful launch.
Led projects including the development of project plans and schedules, provided technical leadership and followed
defined SDLC protocols to ensure successful implementations.
Troubleshot software application issues; analyzed issues, developed appropriate action plans for resolution and
coordinated implementation of solutions.
Participated in the evaluation of vendor software packages and assessed their fit with customer requirements.
Created effective project and system documentation as defined within the standard operating procedures, guidelines and
best practices. Prepared timely and accurate status reports on all assigned projects.
INSIGHT GLOBAL, Deerfield, Illinois 12/14 01/15
A staffing services company with more than 50 locations.
Contractor/Programmer United Stationers/Essendant
Reporting to the United Stationers Development Manager. Responsible for coding effective project changes for several hundred
programs, changing the buyer code from two positions to three positions on DB2 tables.
Candidate's Name Page Two
Maintained mainframe legacy systems using TSO, COBOL, JCL, DB2, SQL and ChangeMan.
ACUITY INSURANCE, Sheboygan, Wisconsin 01/95 05/13
A leading property/casualty insurer.
Systems Architect (05/01 05/13)
Reporting to the General Manager of IT Commercial Lines. Responsible for effectively managing day-to-day issues and
resolving them in a timely manner. Oversees the entire life cycle of projects from design, specification writing, coding, testing
and implementation for new processes as well as maintaining existing systems.
Maintained mainframe legacy systems using TSO, COBOL, CICS, JCL, DB2, SQL, EDI, XML and Lotus Notes.
Collaborated with Marketing, Accounting, Actuarial and Business Systems team members to design and develop new
product concepts including creating internal reports and sending out data to external insurance bureaus.
Created time estimates for proposed projects and wrote general and technical specifications used to determine project
costing and prioritization.
Attended walk-throughs, verifying that programs matched specifications which contributed to successful launches.
- Coordinated with quality assurance testers for end-to-end unit testing and post-production testing.
Assigned work to team members, followed up on their progress and provided direction on how to accomplish project
goals without disrupting production workflow.
Senior Programmer Analyst (01/99 05/01)
Programmer Analyst (05/97 01/99)
Reporting to the Statistical Reporting Team Leader. Responsible for effectively managing day-to-day issues and resolving them in
a timely manner. Oversees project creation from design, specification writing, coding, testing and implementation for new
processes as well as maintaining existing systems.
Assumed Lead Programmer functions including providing guidance and oversight on projects as well as setting
department priorities which allowed Team Leader to maintain a more strategic focus.
Coded and tested multiple major application system replacements and enhancements utilizing COBOL, CICS and JCL.
Developed and tested defects and enhancements as well as providing nightly on-call support for all applications and
technical support for Business Analysts and Testers.
Peer tested and reviewed code for other team members.
Created status reports to communicate progress on projects and problem resolutions.
Programmer (01/95 05/97)
BURGER KING, Sheboygan and Manitowoc, Wisconsin 12/91 01/95
A fast-food chain.
Restaurant Manager
Reporting to the General Manager of Burger King. Responsible for day-to-day activities of the restaurant including supervising a
crew of up to 14, ordering food and supplies, and scheduling. Also responsible for upholding quality, service and cleanliness
guidelines in addition to safety and health regulations. Heavily involved in staffing decisions. Supervises Assistant Managers and
crew members.
CISEC/THE COMPUTER SHOP, Two Rivers, Wisconsin 05/91 01/95
A local computer shop specializing in personal computers and computer engineering.
Technical Supervisor
Reporting to the Owner. Responsible for daily activities of the shop including customer service and maintenance on personal
computers. Tests new computer systems before delivery. Also responsible for diagnosis and maintenance on computers including
changing hard drives, mother boards and other parts.
EDUCATION
Wisconsin Lutheran College, Milwaukee, Wisconsin 1989
B.S. Mathematics, Minor in Computer Information Systems.
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