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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
CERTIFICATIONS
Cisco Certified Entry Networking Technician
Project Management Certified
CompTia Security+
Apple Certified Associate
CIW Web Foundations Associate
CompTia Network+
CompTia A+
TECHNICAL SKILLS
BGP, MPLS, EIGRP, VPN, Cisco IOS
DNS routing and implementation
VM configuration implementation
Data recovery
Disaster recovery
Active Directory management
Firewall configuration and maintenance
Mac/Active Directory Services integration
Virus/Malware containment/removal
Office 2003 thru Office 365
Microsoft Server 2003, 2008,2012
Lan Wan troubleshooting and design
PROFESSIONAL EXPERIENCE
Data Source Pro Atlanta, GA Jan 2017 Present
Network Engineer (Contract)
Performing network troubleshooting and solution implementation
Mapping/documenting client networks
Configuring Cisco ASA firewalls ensuring security and QoS
Configuring SonicWall firewalls ensuring security and QoS
Integrating Cisco Unified Communications Manager with Server 2012
Configuring and deploying Layer 2 and Layer 3 devices to support and enhance network performance
Providing deskside and remote support at Client premises and across satellite offices
Using tools and software to remotely troubleshoot and configure remote network resources
Installing/adding Cisco wireless access points
Troubleshooting and configuring AeroHive AP s
Installing and adding new Cisco phones for users and provisioning within Cisco Unified Communications Manager
Euramax International Norcross, GA Feb 2013 Dec 2016
Technical Support Specialist II (Corporate Headquarters)
Configured and supported Mac OSX
Performed network troubleshooting and solution implementation
Created and deployed VM s using Hyper-V. (Win 7 within Win 10)
Windows Server 2003, 2008-2012 management, backup and restoration
Provided deskside and remote support at Corporate headquarters and across regional offices
Used tools and software to remotely troubleshoot and repair remote and Corporate office computer systems
Maintained and supported various phone systems. Polycom, Cisco, Altigen and Avaya
Performed Windows 7 Pro rollout, approximately 500 computers deployed within a 3-month period
Refurbished approximately 150 computers to install Win 7 Pro
Assessed site and system security. Advised superiors as to findings and advised corrective actions
Integrated Office 365 on Android and IOS devices per corporate directive
Isolated and removed viruses to mitigate exposure and contain infection
Analyzed assessed and corrected adverse software interactions on laptops and desktops
Managed Active Directory, e-mail and Oracle access
Installed configured and repaired network printers and printing capability
Installed Oracle client and corrected issues that arose from software upgrades
Performed server backups and lost file restorations, using Norton Backup and native Server 2012 tools
Repaired desktops, laptops, and servers
Configured and supported Apple computers
Performed Active Directory maintenance
Created and deployed various Windows images created using Acronis software
Configured deployed and installed Windows 7, 8, and 10 Pro
Tech High School Atlanta, GA Jul 2008 Jul 2012
Network Administrator
Managed,backed up and restored Active Directory after server failed Server 2003
Active Directory Organizational Unit creation and implementation Server 2003
SonicWall firewall configuration implementation
Researched, wrote and presented two technology plans for financial entities saving organization approximately $8,000
Mentored and instructed trainees in IT practices and procedures
Managed and ensured quality and timeliness of contractor deliverables
Designed, setup and maintained Active Directory
Implemented e-fax solution and voice to email solution
Established and configured various on-site network nodes
Migrated domain and website from one provider to another
Designed and rewired entire campus network using Cat5e cabling and adding wireless AP s
Administrated Office 365 for entire campus (approximately 260 users)
Researched and implemented:
o Cloud-based data back-up solution
o Barebones system recovery
o System steady state
Rerouted DNS to ensure integrity and security of network
Installed, wired and mounted nine remote-controlled wireless ceiling-mounted projectors saving organization approximately $10,000
Configured and installed firewall to ensure security and Quality of Service
Georgia Institute of Technology Atlanta, GA Oct 2005 Jun 2008
Computer Operator
Configured wired and wireless network
Maintained in-house e-mail solution
Transferred profiles from computer to computer in event of hardware failure
Designed and maintained inventory database
Installed Cat 5e network cabling
Maintained firewall
Maintained Active Directory
Migrated e-mail from in-house to ISP provided solution
Made technical purchases and oversaw technical contractors
Modified and replaced network components as needed
EDUCATION
University of the West Indies, Certificate in Computer Repair and Maintenance, 2000
PROJECT MANAGEMENT ACCOMPLISHMENTS
ISP, Office 365 and website changeover
Facility Security System upgrade
Phone system upgrade from land line to VOIP
Strategic Plan creation
Voice to e-mail and fax to e-mail implementation
Windows 7 upgrade/rollout
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