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Click here or scroll down to respond to this candidateCandidate's Name
Fuquay Varina, NC Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE
Professional Experience:
Neonova March 2014 Present
Tech Support Agent
Trouble shooting third party internet connection issues
Wireless access setup points
TV service connection issues via smart TV service issue also
Email setup through smart phone and computer setup
Provided IT support on site, remote or by phone
Utilized Active Directory for the setting/resetting of passwords
Remote access to check customer setting and to resolve issues
Ticket escalation if issue is not resolved
Clear wire Jan 2008- March 2014
Internet technology Sales
Troubleshooting technical issues
VoIP sales, setup, and support B2B Sales
Remote technical support
Provided IT support on site, remote or by phone
Supervise sales team at satellite locations
Home network configuration
AT&T 04/2006 to 11/2007
Sales Rep/ B2B Sales
Customer service
Pda, Cellular, and Data configuration
Small business consultant
Account representative
Lowe s 01/2003 to 04/2006
Department Manager
Daily operations for 3 departments
Inventory control
Directed and trained team members
Edison Security 09/99 to 01/2003
Sales Consultant / Team leader
Team director and trainer
Security systems training
Security system network configuration
Education
Raleigh School of data processing 1980-1982
Associate Degree for computer programming
At&t Data School
Certified PDA and Cellular technician
Related Abilities
Management and Supervision
Field Experience
Remote experience
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