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Candidate Information
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Title Administrative Assistant
Target Location US-OH-Cleveland Heights
Email Available with paid plan
Phone Available with paid plan
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                                             Candidate's Name
                                            Street Address  Monticello Boulevard

                                           Cleveland Heights, OH Street Address
                                                  H: Street Address

                                                   C: PHONE NUMBER AVAILABLE
                                                    EMAIL AVAILABLE

Summary
                  Conscientious, determined and motivated Sales, Marketing and Training Professional with
                  excellent communication skills.  Diverse experience in Sales, Project Management, Training,
                  Customer Service and Retention, with documented positive results.

Skills
                         Superior communication skills                        Relationship selling
                         MS Office proficient                                 Product training and placement
                         Excellent negotiating tactics                        Business development

Accomplishments
                         Built a large client base in a previously undeveloped territory through consistent
                         prospecting, telemarketing, networking and referral source development.
                          Collaborated with and trained prospective clients for efficient product implementation
                         and utilization.
                         Resolved customer service issues to maximize loyalty and retention.




                  Northern Ohio Recovery Agency
Experience                                                                                                   Cleveland, OH
                  Administrative Assistant
    April 2017
                  Served as central point of contact for all persons needing to gain access to the building.
        to
                  Responded to telephone and in-person requests for information. Sent faxes and handled
     Current
                  incoming and outgoing correspondence. Received and distributed faxes and mail in a timely
                  manner.


                  Playhouse Square & Christopher's Pub                                                    Cleveland, OH
                  Bartender
   October 2013
                  Prepared beverages for guests in fast-paced, high energy environments. Set up bar and did
        to
                  all necessary preparations in advance of guest arrivals. High achievement in customer
    April 2016
                  satisfaction metrics.


                  iShopMedia, LLC                                                                         Canal Fulton, OH
                  Digital Media Consultant
 September 2011
                  Consultative sales to a wide range of industries looking to enter the 21st century via digital
       to
                  media. Created marketing materials and mastered company's proprietary software programs.
 November 2012
                   Products included online advertising, search engine optimization and mobile apps.


                  Heartland Payment Systems                                                                  Cleveland, OH
                  Relationship Manager
   April 2007
                  Business-to-business consultative selling of credit card processing and related services to all
       to
                  types of retail establishments. Built a 100 client base through consistent prospecting,
 December 2010
                networking and referrals.


                Ahola Payroll Services                                                                   Brecksville, OH
   April 2000
                Sales Consultant
       to
                Developed and managed a previously undeveloped metropolitan territory, building an 800
   March 2007
                client base. Established relationships with accountants, bankers, human resource and
                financial professionals, to build a referral network. Prepared and conducted presentations to
                both clients and members of my referral network.




Education and Training



                Dyke College                                                                            Cleveland, OH
                Bachelor of Science: Business Management
                Graduated Magna Cum Laude

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