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Click here or scroll down to respond to this candidate Candidate's Name
Street Address Bull Creek Lane
Macedonia, OH Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE
PROFESSIONAL SUMMARY:
Information Technology Professional with proven business analysis, release management, and testing
experience
Worked for many financial services, manufacturing, and government organizations including JPMorgan
Chase, Bank of America, National City Corp, KeyCorp, Vitamix, and The Department of Defense (DoD)
Team player that utilizes effective communication and organizational skills with accompanying
determination to drive requirements gathering and testing from conception to completion
Demonstrated experience leading testing teams and strategy as well as data gathering and case
development
Experience ranges from integrating tax departments in the Society Key merger to integrating ATM
systems, online banking systems at National City, and integrating data warehouses for First Niagara and
HSBC
Strong, local candidate with excellent leadership, analytical, and communication skills
PROFESSIONAL SKILLS:
Management
Business Analysis BRD
Leadership
Requirements Gathering Gap Analysis
Insurance
SDLC Software
Documentation
Management
Business Intelligence
Business Process Re-
Visio
Requirements Analysis engineering
Change Management
Data Warehousing Agile Methodologies
Business Requirements
Process Improvement Software Project
Management
Government
Data Analysis
User Acceptance
Business Process
SharePoint
Testing
Improvement
Analysis
SQL
Systems Analysis
Banking
Elicitation
Manufacturing
Requirements
Experienced Business Analyst
PROFESSIONAL EXPERIENCE:
Regional Income Tax Agency
Lead Business/Quality Assurance Analyst (Contract-Consult USA)
September 2015 Present
Lead requirements review sessions evaluating comprehensiveness and usability and made
recommendations for business solutions to ensure compliance to requirements
Participated in code reviews, unit test reviews, system test reviews, etc. to make suggestions and ensure
business requirements are met
Lead testing of web based (.Net) testing platform for changes to user interface (UI) and calculations being
performed.
Mentor junior members of staff in business analysis and testing methods and techniques
Utilize automated testing tools and methods via Microsoft Test manager
Progressive Insurance
Senior Business Systems Analyst (Contract-Precision Systems)
April 2015 August 2015
Lead requirements review sessions evaluating comprehensiveness and usability and made
recommendations for business solutions to ensure compliance to requirements
Participated in code reviews, unit test reviews, system test reviews, etc. to make suggestions and ensure
business requirements are met
Analyzed requirements, trace-ability, and platform or cross platforms results of production and made
recommendations if techniques needed to be redefined
Identified training opportunities, determining risk areas, functionality of system and recommended
necessary changes
Gathered and documented business and technical requirements by demonstrating industry methods such
as use cases, gap analysis, usability labs, focus groups, and demos
Responsible for thoroughly understanding the requirements, managing the specifications of the
requirements, verifying the fulfillment of all requirements, and making recommendations to ensure
business needs are met
Developed and delivered training to other BSAs, internal and external to the department, to ensure up-to-
date practices were being implemented and applied
Centric Consulting
Senior Consultant - (Employee)
November 2011 April 2015
Specialized in Data Warehousing, Business Intelligence, Financial Services
Proficient in MS Word, Excel, PowerPoint, Visio, Project, and Quality Center
Experienced with environments utilizing SQL, SQL Server, Oracle, Unix and SharePoint
Worked on numerous implementation teams of both COTS (Commercial Off The Shelf) products as well
as several internally developed software projects
Involved in all levels of testing from System Test, Integration Testing, and User Acceptance Testing to roll
out and implementation of solutions
Defined requirements, developed scope and schedule, and was responsible for procurement and vendor
selection analysis
Followed formal System Development Life Cycle and Rapid Development
Responsible for supervising testers, analysts and developers
Responsible for status reporting, deliverable schedules, change control, implementation planning, and
Post-implementation support
Gained project management as well as program management experience
PNC Bank
Senior Business System Analyst (Contract - Centric Consulting)
October 2014 December 2014
Responsible for end user support on a wide range of issues
Issues included:
Baseline adjustments of project baseline to master project baseline for budgets in Clarity
o
Total re- baseline of budgets in Clarity due to scope changes with project
o
Analyzed Clarity technical issues and provided resolution
o
Other duties as assigned
o
Vitamix
Lead Quality Assurance Tester (Contract - Centric Consulting)
September 2014 October 2014
Test Lead for a Global Web Platform Implementation
Responsible for Agile testing of an implementation of Oracle ATG
Managed a team of three test analysts
Worked with the development team and Business Analyst in the development of test cases, scripts and
defect resolution
Performed web testing in addition to back-end testing utilizing the Oracle Business Control Center (BCC)
Conducted testing efforts in a two-week sprint cycle in alignment with development efforts
Westfield Group/Westfield Insurance (Contract - Centric Consulting)
Infrastructure Consultant
April 2013 August 2014
Business Systems Analyst for Infrastructure IMPACT Project
Gathered infrastructure requirements for all environments built in project
Developed technical diagrams for all environments
Coordinated Failover testing for SIT Production environments
Coordinated Vulnerability testing for SIT Production environments
Developed and coordinated the SLA scheduling and batch timeframes
Troubleshot issue with Infrastructure team and project team
J.P. Morgan
Information Quality Management (IQM) Program Manager (Contract -Centric Consulting)
August 2012 April 2013
Liaison between the ICDW PMO and the ICDW Information Quality Management team
Chaired weekly meeting between PMO and IQM to discuss issues between the teams
Attended twice weekly ICDW PMO meetings
Single point of contact for IQM and attended all project team meeting to provide IQM status
Responsible for overseeing that IQM tasks were being adhered to by PMO project teams
Managed IQM tasks at a program level for all ICDW projects
Responsible for keeping IQM informed of new projects or changes to in flight projects
Forecasted and planned, along with IQM team, what resources were needed and when
Responsible for maintaining dashboard for PMO and IQM
IQM dashboard List by environment of key deliverables by project
IQM tasks on PMO RAG Tracker responsible for updates to rag tracker showing progress of key IQM
deliverables
Responsible for maintaining and updating IQM SharePoint site
Followed responsibilities and accountabilities as outlined in IQM RACI chart
Responsible for answering ASK IQM questions sent to IQM team
Responsible for advising IQM of upcoming projects for resource planning
Maintained and updated IQM SDLC diagrams and flow charts
Provided input on the IQM assessment and was responsible for planning and implementing some of the
suggestions (SharePoint)
Responsible for the establishment, maintenance and implementation of IQM metrics
First Niagara Bank
Technical Project Manager, Data Warehouse (Contract - Centric Consulting)
November 2011 July 2012
Liaison between Solution Delivery (Data Warehouse) and the First Niagara Business Units
Supervised warehouse development team for technical design and developmental changes to the
warehouse
Coordinated between multiple business units to ensure timely delivery of project deliverable along with
zero defect tolerance
Elicited and wrote technical requirements and design documentation for project or change requests to the
Data Warehouse
Developed, documented and implemented Release Management Process for Data Warehouse Group
Bank of America
Release Manager/Senior Consultant (Contract - Carlisle Gallagher)
September 2010 October 2011
Oversaw team of release analysts for Deposits Group
Coordinated between multiple groups to ensure timely delivery of release along with zero defect tolerance
Wrote test cases and scripts and conditioned data for testing
Performed data validation across multiple applications and platforms
Dominion
Senior Systems Analyst (Contract - Carlisle Gallagher)
August 2008 November 2010
Testing, Defect, Release and Database Manager for MATCH project rewrite of mobile application for
field service (FMS)
Responsible for establishment of process and procedures as well as deployment/migration of code through
regions for project
Coordinated the standardization and implementation of documentation and process for defect reporting,
testing of defects and deployment to appropriate regions for project
Implementation involved coordination of applications (back office and mobile) with coding changes as
well as validation for downstream applications
Establish and maintained implementation control processes
Performed gap analysis, requirements gathering, technical writing, and integration techniques
Provided production support of Logica ARM WMIS product for Dominion Gas
National City Bank
Data Analyst; System Integration Test Engineer; Business/Systems Analyst (Contract-Mirifex Consulting)
October 2004 August 2008
Created requirement specification and vision and scope documents
Created Requirement Traceability Matrix, used to trace business requirements to technical requirements to
test cases
Created test plan and approach documents for design phase
Validated business requirements were translated into executable and verifiable test scripts
Test coordinator role across various lines of business for numerous projects
Managed defect reporting as well as resolution of defects with development team
Worked with testing/project team preparing test data, including snapshot of data for reproducing data
condition for regression testing
Created database and procedures for configuration and change management throughout the project to be
turned over at project end to production support personnel
Created defect tracking repository, configuration management and change management utilizing MS
SharePoint and reported from within SharePoint site
Performed data mapping from numerous bank source systems to Fortent Anti Money Laundering System
(AML)
National City Bank (cont.)
Data Analyst; System Integration Test Engineer; Business/Systems Analyst (Contract-Mirifex Consulting)
October 2004 August 2008
Gathered details on source system data types, service level agreement, and any type of data manipulation
required from approximately 25 source systems to AML system
Created documents that outlined data requirements from business, business formulas as well as source
system field mapping to vendor filed mapping
Provided post implementation support
STERIS Corporation (Contract)
Senior Systems Consultant
September 2004 October 2004
Performed reconciliations between Oracle 11i-iTime module and project accounting module
Performed testing and analysis for iExpense and iTime module
Savantage Solution
Lead Technical Consultant (Contract DoD-USAF)
April 2004 August 2004
Lead technical consultant responsible for the creation of test scenarios relating to requirements established
for the replacement of a DoD Accounting and Financial Systems
Lead effort in design and scheduling of classroom fly-off (CRF) from a technical perspective
Held DoD Secret security clearance as defined by The Air Force
Provided recommendations to DoD representatives for testing architecture and software requirements
Provided outline to minimize risk in scheduling and potential overlap of resources
Created Requirements Traceability Matrix to verify that all business requirements had corresponding
technical and test requirements
National City Bank
Systems Analyst II (Employee)
August 2003 April 2004
Projects included feasibility studies, vendor reviews, RFP development and analysis, and software
package evaluations
Responsible for the identification, analysis, documentation and management of requirements for multiple
projects ranging in size from $1 million to $3 million
Developed test plans and test output validation on assigned projects
Ensured that technology recommendations were consistent with business requirements and client
objectives
Project resource throughout the project life cycle managing requirements and validating those
requirements were met in the final deliverable
KeyBank
Business Analyst II (Contract)
September 2002 June 2003
Documented the flow and process of KeyCorps Internet banking systems for Corporate Customers
utilizing RUP methodology
Developed compare/contrast documentation for application to be used during conversion
Developed and wrote test scripts and use cases on sections of application to aid in conversion
Led facilitation sessions to break down complex issues and develop simpler ways of accomplishing goals
Utilized hands-on business analysis and programming skills to document and work through redesign
issues
Graphic Enterprises
Business Analyst Consultant (Contract)
May 2002 September 2002
Responsible for Data Clean up and migration from SQL ERP product to GAP (COBOL) legacy system
Established scope, project timelines, milestones and overall project management for migration
Worked with end users to establish data mapping and conversion criteria
Troubleshoot day to day problems as related to database and backup issues
Documented current work processes for data migration
Developed and outlined enhancements that were needed once conversion was completed for reporting
purposes
Analyzed system to identify what data was needed in converted system, where to get data (table level),
and what data would have to be manipulated or created for new system
Automated Packaging Systems
Senior Business Systems Analyst (Employee)
June 1999 March 2002
Responsible for the migration of all-financial and human resources software releases
Managed IT systems side for weekly payroll data transmission and support in conjunction with Controller
and Payroll
Project Manager responsible for deployment of Citrix Metaframe companywide to handle yearly
budgeting
Managed, maintained, and supported systems for the finance and human resource departments within the
organization
Systems included, but were not limited to, Oracle 8.1.7, VERTEX, BaaN Ivc and V, GEAC Smartstream,
and UNIX
Performed system tuning and analysis from both hardware and software side related to ERP systems in
conjunction contracted DBA support
Developed user and functional specs for session modifications and reporting requirements
Analyzed existing code in sessions and reports to make modifications to existing sessions and created new
sessions
Provided training of ERP software and functions as it related to financial and human resources areas of
ERP package (BaaN) and GEAC accounting Software
Assisted in the development, management and maintenance of financial data marts
These data marts were used in such functional key areas as profitability reporting, accounts
o
payable, accounts receivable, and marketing information
Philips Medical (Picker)
Senior Information Systems Analyst (Employee)
Jun 1998 May 1999
Managed, maintained and supported systems for the finance department within the organization
Project Manager responsible for implementing Vertex and BaaN for both US and Canadian operations
Project Manager in charge of end user and key user training and support for Vertex, BaaN 5.0 financials
package
Project Manager from IT area responsible for the implementation of Hyperion Enterprise and Hyperion
OLAP
Developed user and functional specs for session modifications and reporting requirements
Worked with BaaN and Vertex development as part of a beta test team to develop the BaaN/Vertex
interface for BaaN V. Essbase for financial consolidations, closing and budgeting needs
Assisted in report writing and training of end and key users for both information systems and finance
Implemented OLAP reporting cubes for financial reporting purposes utilizing Hyperion products such as
Essbase and Hyperion OLAP
Assisted in the development of reporting marts on an Oracle 8i environment to assist financial reporting
and gathering of information
KeyBank
Tax Analyst/Systems Analyst (Employee)
October 1992 June 1998
Responsible for Federal/State tax return preparation, tax estimates, Sales and Use tax, tax modeling, and
Hyperion Enterprise administration
EDUCATION & CERTIFICATIONS:
Bachelors of Science in Finance, The University of Akron, Akron, OH
Diploma, Harbor High, College/University Preparatory and Advanced High School/Secondary Diploma Program
Six Sigma Black Belt
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