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Manager Quality Resume Carrollton, TX
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Candidate Information
Title Manager Quality
Target Location US-TX-Carrollton
Email Available with paid plan
Phone Available with paid plan
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Esther Ikonne   RN, MS, CRRN, LNFA
Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE

Administrator
Quality Assurance Fiscal Responsibility Interdepartmental Relations/ Certified Assisted Living Manager

Highly skilled leader with expertise in all facets of patient care, hospital operations management, financial analysis, and controllership within fast-paced facilities. Skilled in collaborating with all members of the organization to achieve business, community, and service objectives. Instrumental in streamlining and improving processes, enhancing productivity, and implementing current solutions. Possess multiple current certifications and licenses, including Nursing Facility Administrator.

Patient and Family Consultation
Cross-Functional Collaboration
Strategic Planning/Analysis
Clinical Operations
Patient Care
Staff Recruitment & Retention
Industry Networking
Organizational Improvement
Shift Scheduling

Professional Experience

CORINTH REHABILITATION SUITES, Corinth, TX 2015   Present
Administrator:
Responsible for directing the overall operation of the companies activities in accordance with current applicable federal,state and local standards, guidelines and regulations, companies policies and procedures and as directed by the governing body.
Reviews and interprets monthly financial statements and provides such information to governing body. Makes adjustments to staffing and operating expenses as needed.
Assists in the establishment and maintenance of an adequate accounting system that reflects the operating cost of the company.
Maintains awareness of the economic condition/situation and make adjustments as necessary to ensure the continued ability to provide patients care
Ensure that adequate financial records and cost reports are submitted to authorized government agencies as required.
Delegate authority, responsibility and accountability as necessary.
Responsible for overall quality assessment and improvement program and the coordination of quality assessment and improvement activities.
Promote positive public relations with patients,family members, guest, medical professionals and other health related organizations through formal networking.

Director of Nursing 2014 -2015
Manage multiple departments and coordinate with other specialty areas to provide quality care to support a deficiency-free facility.
Develop budgets to align services. Maintain compliance with all federal, state, and local regulations and implement external support recommendations that pertain to the Department to ensure quality assessment and improvement.
Hire, schedule, and staff all areas with appropriate nursing personnel based on need to support activities both in and outside the facility.

DESOTO NURSING & REHABILITATION, Desoto, TX 2013   2014
Director of Nursing
Create and maintain departmental budgets to meet the ever-changing needs of the facility.
Led Nursing Department in coordination with other associated departments. Developed plans, policies, and procedures to maintain compliance with all federal state, and local requirements.
Created opportunities for in-service and staff development that met all nursing objectives.
Facilitated employer/employee relations. Maintained appropriate staffing levels through hiring and scheduling.

CONTINUUM REHABILITATION HOSPITAL, Flower Mound, TX 2011   2013
Chief Nursing officer / Director of Nursing   Transitional Care Unit
Launched program that improved hospital-wide services through the analysis and measurement of patient safety and quality.
Led staff in multiple departments, including nursing, respiratory, infection control, quality, case management, pharmacy, and medical records. Maintained superior level of accountability that improved clinical outcomes through education and orientation that enhanced staff capabilities.
Developed operational plans, policies, methodologies, regulations, and procedures. Served as Nurse Executive to represent various clinical departments to Governing Boards.

GLOBAL REHABILITATION HOSPITAL, Dallas, TX 2009   2011
Chief Nursing Officer
Led interdepartmental team of more than 60 staff members from areas of nursing, radiology, respiratory, infection control, and employee health.
Ensured compliance in patient care through assessment, correlation with established standards and legal requirements, and coordination of services through cross-functional relationship-building.
Developed improvement plans for quality, appropriateness of care, and efficiency based on evaluation of practices, delivery models, and general operations.

UNITED HEALTH, Plano, TX 2008   2009
Manager of Nurse Case Managers/Quality Liaison
Supervised case managers to ensure quality care, cost effective utilization, and exceed expected outcomes.
Collaborated with internal and external teams to create community care continuum for patients in specific case types.
Engaged in interdisciplinary partnerships to ensure evidence-based practices in the development of patient care regimens.

PRESBYTERIAN HOSPITAL OF DALLAS, Dallas, TX 2003   2008
Nurse Manager   Float Pool/Bed Control (2004   2008)
Provided leadership for approximately 80 team members, including clinical support staff. Managed staff performance to exceed service expectations. Oversaw all aspects of hiring, orientation, and annual review processes.
Developed capital and operating budgets, strategic planning processes, and various administrative projects.
Led Epilepsy Monitoring Unit through TJC and Magnet recognition. Collaborated with multiple departments to ensure consistent Joint Commission readiness.

Clinic Manager (2003   2004)
Provided staff supervision for four ambulatory organizations serving seven clinics in addition to overseeing daily operations, which included patient flow and staffing service recovery. Performed annual performance reviews, hired staff, and led orientation.
Collaborated with committees and departments to prepare the annual budget.
Managed a multidisciplinary and collaborative approach to patient care. Spearheaded TJC Accreditation process for multiple clinics.

Education & Credentials

Master of Science, Community Health Administration and Wellness Promotion, California College of Health Sciences
Bachelor of Science, Nursing, University of Kansas
License, Nursing Facility Administrator
Certification,Texas Assisted living Administration/Manager
Certification, Certified Rehabilitation Registered Nurse (CRRN)
Certification, Advanced Cardiovascular Life Support
Certification, Neonatal Resuscitation Program
Certification, Resource Utilization Group (RUG)

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