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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Objective
High enthusiastic Customer Service Professional with numbers of years client interface experience. Dedicated Customer Service representative motivated to maintain customer service satisfaction and contribute to company success.
Education
High school Graduate : June 1990 ; Trenton Central High
Major: Academic studies
Minor: Mercer County Community College
Related coursework: Business Administration
Star Tech institute march 2000 delran new jersey
Major: A+ Course
Minor: Computer systems
Related coursework: Help desk
Skills & Abilities
Core Strenghts
Active listening skills
Strong organization skills
Seasoned in conflict resolution
Courteous demeanor
Communication
Worked with company systems such as live support and diligently all assignment task. Work well with others in regards to problem solving issues. Team player that communicate well with others
Experience
Call Clerk Agent PRWT/Surcharge & Billing Lawrence New Jersey 3/2017 5/2017
Responsible for answering incoming calls for drivers who were assessed a surcharge violation . Duties also were to answer and solve billing questions threw Stars data system. Performed charge back inquireys and checks by phone.
Customer Service Representative AAA midatlantic hamilton NEW Jersey . 10/2008 4/2015
Duties were to answer incoming calls for members broken down on side of roadway and residents. Ability to locate the member threw google maps then place service calls threw dispatch system |
