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Click here or scroll down to respond to this candidateCandidate's Name
Cell: PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Key Strengths
Extensive Experience as Quality Assurance Tester from the IT industry. Experience performing User Acceptance Testing (UAT). Demonstrated capabilities in providing technical support for building test platforms and testing projects. Proven abilities to automating testing tools, writing test cases, tracking defects and reports preparation
Strengths include exceptional problem diagnosis and resolution skills, excellent communication and interpersonal skills. Experience supporting e-commerce web applications. Hands on Team player who thrives in dynamic challenging environments with customer-focus attitude. An effective collaborator, planner, excellent communicator, and self-starter.Additionally, experienced in the Software Development Life Cycle (SDLC).
Career Experience
Century Link Aug 2015 - Aug 2016
Dallas, TX
Sr. QA Analyst
Analyzed requirements and writing/modifying existing test cases where needed
Performed Testing Software using: HP ALM, AS400, MS/SQL Queries, Word, Excel.
Ensured the seamless transition to the new system without customer's data losses
Verified that the same functionality existed in the new system from the legacy system
Worked in an Agile Scrum environment had daily meetings to discuss accomplishments, road blocks, defect status and the current task.
Created various types of transactions to verify system ability to interact with different hardware and software to obtain the desired results
Emdeon Dec 2014 - Aug 2015
FT Worth, TX
Quality Assurance
Test case and defects entered into TFS
Supported client facing website that allowed pharmacist to
send ePrescriptions to approved pharmacies
Insured that pharmacies received payments from insurance companies
Lead an offshore team of seven as the main point of contact.
Setup daily meetings, assigned work and passed the status to management where appropriate.
Performed white box testing to verify that the correct records were created / updated as needed.
Carlisle & Gallagher Consulting Group Feb 2014 Nov 2014
Dallas, TX
Quality Assurance
Tested customized mortgage loan origination application
Verified that correct documents were printed and contents meet legal requirements
Created, modified and executed test cases
Test case and defects entered into TFS/MTM
Used TFS to track project status like user stories, tasks, test cases, defects among others.
AT&T May 2013 Dec 2013
Dallas, TX
Quality Assurance
Tested AT&T Telecom services related to billing and finance
Created and modified manual test cases to ensure proper functionality
Utilized business scenarios to perform end to end testing
Tested Client Server applications
Agile, Scrum Methodologies were followed during testing phase
Entered defects into ALM
Used SQL Joins for data manipulations on Oracle databases
GENERAL MOTORS FINANCE, Sept 2012 - May 2013
Arlington, TX
Quality Assurance
Tested payment posting process ensuring that payments were applied.
Tested Thunderhead tool that sends out delinquency letters to customers that were behind on payments.
Created test scripts based on business requirement documents
Wrote SQL statements to retrieve data based on business needs
Created orders to test different functions while performing end to end testing functionality
Testing phase consisted of 14 day sprints using Agile, Scrum Methodologies
Entered test cases into ALM
Used ALM to track defects
CASH AMERICA, Oct 2011 - Sept 2012
FT Worth, TX
Quality Assurance
Created manual test cases based on requirements
Used Toad to write SQL statements to update tables
Verified that state specific rules regarding Payday loans were followed
Insured that loans due dates fell on the appropriate interval
Tested in an .Net environment
Updated and tracked defects in IBM Rational Clear Quest
Created Stored Procedures for routine functions
GENESIS NETWORKS, 2008 - 2011
Dallas, TX
Test Support
Wrote, modified XML on UNIX servers
Provide testing for E-commerce applications
Prepared/Modified VBScripts for daily routines
Create/Modified scripts for automation of test cases
Utilized SQL statements to query databases for data validation
Used UNIX commands to logon to servers and retrieve error logs
Create and Update status of defects using Mercury's Quality Center
Contacted responsible personnel to address defects
Created manual test cases from requirements/ Updated test cases
Versatile in variety of testing methodologies and tools in QA field
Experience in developing business based functional test scenarios
Used SoapUI to test APIs
DELCOMM, 2005 - 2008
Plano, TX
Computer Technician
Modified BIOS to boot from LAN
Installed software on remote computers
Created master images on server using GHOST
Installed computers at customer site
IBM GLOBAL SERVICES, 1998 - 2005
Dallas,TX
QA Tester (2003 2005)
Wrote manual test cases, tested and implemented Siebel system enhancements for customer
Interacted extensively with environment and programming personnel to quickly resolve system defects
Customized and created user-friendly applications increasing customer satisfaction
Used VI to modify UNIX files
Provide support for e-commerce ordering systems
Environment Support (2000 2003)
Installed, configured, and maintained AIX Operating System platform
Installed DCE/DFS cell. Implemented, maintained, monitored, tuned, and supported test systems
Provided customer support
Test Team Lead (1998 2000)
Implemented automation of test cases, eliminating manual testing and significantly reducing man-hours
Achieved customer satisfaction rating of 97%
Created new matrix summary reports for project managers, which led to better tracking of testing cycle project status
INTEGRATED SYSTEM SOLUTIONS, 1995 - 1998
Irving, TX
QA Tester
Assessed user requirements and developed test cases based on customer requirement specifications
Compared product components, reviewed requirement lists, and reported discrepancies
Processed responses through a problem tracking tool, performed final inspections, and prepared how to user guide
Performed black box and white box testing
Wrote test cases for manual testing
Entered test cases into automated test program for unsupervised testing
Education
B.S CIS MCP
DeVry University CCI Training, Inc.
Irving, TX Arlington, Texas |
