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Summary of Qualifications
Able to work independently, prioritizes work and exercise good judgment.
Excellent organizational skill, computer, written and verbal.
Able to Multi-task, good work ethics, attention to detail.
Knowledgeable, professional, goal achiever.
Adheres to organizational structure and functionalities.
Interacts with superiors, and all levels of staff, management and outside agencies and regulators.
Employment
Bethany Children s Home 02/16 07/16
Cottage Support Staff
Ensure proper physical care is provided.
Ensure new clothing and personal grooming items are provided.
Implement strategies to discourage runaways and unauthorized absences.
Inform the client of his/her rights and ensures that those rights are met.
Carry out the program s rules and discipline standards with a positive, strength-based behavior management approach.
Provides transportation to and from campus.
Carry out additional duties as assigned by program s Director.
Supervise youth at all times by overseeing daily routine of cottage living.
Work with other Cottage Support Staff, Case Manager and Clinician to contribute to the cottage team environment.
Complete all incident and shift reports.
Ensure cottage compliance with regulations and other program requirements.
Responsible for ensuring the safety and security of residents and property.
Respond to crisis and emergency situations.
Make individual headcount checks and bed checks of cottages.
Ensure security systems are functioning properly and follows procedure to respond to alarms.
Abraxas Academy
Youth Development Technician 09/15 01/16
Interacts with and supervises clients during daily activities in a manner that ensures their safety and security.
Maintains regular communication with supervisor and co-workers.
Provides effective facility security including conducting headcounts, room checks, and observing client movement).
Observes client behavior and intervenes appropriately.
Processes intakes and screens clients according to program policy.
Facilitates and documents various groups or meetings.
Administers medication or supervises self-administration of medication when necessary.
Demonstrates appropriate use of client intervention skills and Safe Crisis Management (SCM) techniques.
Maintains regular communication with supervisor and co-workers.
Implements and supports the company s mission and philosophy; follows the company s policies on professional expectations, code of conduct, and other practices and procedures.
Maintains confidentiality of information related to client information.
Demonstrates professionalism in performance of job.
Demonstrates effort in professional development.
Observes activities and responds accordingly including emergency situations including evacuation, CPR, or first aid).
Canarsie Aware, Inc.
Intake Coordinator 02/15 08/15
Service initial phone and web inquiries using industry knowledge, experience and training
Thorough understanding of treatment services offered and placement qualifications (insurance/financial parameters, clinical treatment criteria, etc.)
Accurate and consistent collection, documentation and organization of pre-admission assessment and corresponding referral information
Effective and efficient communication of active referral information with SHG team members and treatment center staff
Consistent follow-up with active referrals
Alternative Energy Youth Farm 12/12 11/13
Live-in Behavioral Specialist
Ensures the safety/health of youth; facilitates groups, assist with daily living skills
Supervises the completion of chores
Ensures the safe and secure social interactions amongst youth
Prepares meals, or assist in cooking dinner with the youth
Transports consumers in agency vehicle on outings/activities/appointments
Picker/Packer 06/11 08/11
School Specialty Inc. (seasonal)
Picked merchandise according to the order.
Prepared / boxed the merchandise for shipment.
Used +an RF hand scanner, to scan items on order tickets.
Worked on the problem line, to correct issues with orders.
Assistant Instructor 10/10 08/11
Fear Knot Martial Arts, (part-time)
Assisted Instructor to the Ninja and Little Ninjas martial arts program (ages 5- 8)
Assisted Instructor to the Karate Kids/Youth Program (ages 9-13)
Traveled from school to school to assist in the instructions of Basic Martial Arts (four locations)
Picker/Pack 05/10 09/10
School Specialty Inc. (seasonal)
Picked merchandise according to the order.
Prepared / boxed the merchandise for shipment.
Used an RF hand scanner, to scan items on order tickets.
Trained on how to use and drive a forklift.
Assistant to Facilities Manager/Executive Secretary 07/09 03/10
New York Federal Reserve Bank (contract)
Prepared invoices, reports, memos, letters, financial statements and other
documents, using word processing, spreadsheet, database, or presentation software.
Compiled data, research, and prepared papers for consideration and
presentation by executives, committees and boards of directors.
Read, analyzed memos, submissions, reports to determine their significance
and plan their distribution.
General office duties, ordering supplies, maintaining records management
database systems, performing basic bookkeeping work.
Filed, retrieved corporate documents, records and reports.
Coordinated travel arrangement for executives and incoming guests.
Ensured the security of executive offices.
Office Manager/Secretary 01/06 05/08
New York Psychotherapy and Counseling Center
Resolved customer complaints and answered customers' questions
regarding policies and procedures.
Supervised office, administrative, customer service, employees to
ensure adherence to quality standards, deadlines, and proper procedures,
correcting errors or problems.
Guide employees on handling difficult or complex situations, resolving
escalated complaints or disputes.
Implemented corporate and departmental policies, procedures, service
standards in conjunction with management.
Trained and instructed employees in job duties, and company policies,
as well as ensured the opening and closing of the office building.
Reviewed records, reports, payroll, production activities, shipping details,
monitor work activities, and evaluate performance.
Data Entry/Clerk 10/04 - 05/05
Housing Preservation and Development (temporary)
Entered subsequent data in specific fields, using keyboards or scanners.
Compiled, sorted and verified the accuracy of data before it is entered.
Compared data with source documents, re-enter data in verification format to detect errors.
Stored completed documents in appropriate locations.
Located and corrected data entry errors, report them to supervisors.
Maintained logs of activities and completed work.
Supervision/Management 01/99 - 11/03 Municipal Credit Union
Dispatched (6) messengers on daily pickups, and supervised the work of the office.
Provided site management for companies nine branch offices.
Scheduled meetings, trained employees on procedures of the department/company.
Overseen the daily operations for the department, computer input of incoming packages
(FedEx, UPS, DHL, & Eastern Connection).
Scheduled work orders for the company with vendors, oversaw the maintenance/repair
of the branch offices.
Supervised office moves, office staff, janitorial staff, purchased supplies and materials.
Bankruptcy Administrator 11/98 1/99
Municipal Credit Union
Coordinated bankruptcy accounts for review, maintained the filing system.
Contacted trustees regarding past due payments and for reaffirmation agreements.
Processed refunds, setoffs, locks on accounts, prepared notifications, approved/declined
action on accounts.
Answered branch staff and member inquires (both phone and in person).
Education
Pro CPR Training 2013
Career and Educational Consultants Retail Training, Data Entry, Ten-Keys 2004
General Equivalency Diploma (GED) 1983
Skills: Microsoft office, Word, Outlook, Excel, PowerPoint, Publisher, CorelDraw X4, Bridge Trak, E-time (payroll), Fms, Acco, Typing (50 wpm), Filing, Internet, Xerox, Pitney Bowes envelope folder/stamp machine, Employee Appraiser 4.0, Scheduling, Coordinating, Dispatching, pallet jack, Forklift operator (3000lb, 5000lb, 6000lb) |