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Sales Customer Service Resume Canton, OH
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Title Sales Customer Service
Target Location US-OH-Canton
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name

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CAREER OVERVIEW

Over 25 years of successful sales/management experience at the local and regional levels. Strong achievement in increasing sales, developing and implementing new revenue channels, controlling and enhancing customer service. Demonstrating strengths in analysis, negotiations, relationships, project management and public relations. Extensive knowledge of marketing, product presentations, policies and procedures. Managed daily operations of successful establishment which involves developing and motivating sales teams, coordinating advertising and assisting in audit reporting, controlling expenses, overseeing inventory and following company objectives. Bottom line professional with a proven record of managing personnel and projects, gaining improvement in business growth, reduction in expenses and improvement in staff productivity. Employ a team oriented leadership style with an emphasis on results.

EMPLOYMENT HISTORY

April 2016   Present HIBU DIGITAL SOLUTIONS
Position: Account Executive
Focus: Marketing Social Media, SEO, Display and several other internet based
Advertising Products; Build and Maintain Client Base; Prospect for New
Business; Explain complex Technical Concepts; Work in virtual
Environment; Salesforce Expertise; Currently Leading Ohio Michigan
Teams in Sales points

February 2015   February 2016 TIME WARNER CABLE BUSINESS CLASSS
Position: Account Executive
Focus: Account Management and New Business Acquisition; Achieving a
Monthly Revenue Quota of Data, Phone and Video Sales; 112% of Quota
Develop Customer Centric Solutions; Maintain accurate records
via Salesforce; Design, Develop and Present Sales Proposals and
Presentations on Product Benefits; Self-Generate Leads by Contacting
Potential Clients via Phone Calls, Cold Call Premise Visits,, Networking
and Industry Events

March 2013   February 2015 FOG RECYCLING/BONE-DRI ROOFING & RESTORATION
Position: President/Managing Partner
Focus: Responsible for all Sales Production; Hiring and Training; Personal
Production; Networking; Understanding Competition; Budgeting;
Territory Management; Distribution; Achieving Sales Goals

January 2011-February 2013 MAHONEY ENVIRONMENTAL
Position: Regional Account Manager
Focus: Cold Call and Network to Achieve Sales Goals; Average 30-40
Calls Per Day; Goal of 6 sales per week; Exceeded Quota Every Year;
National Sales Leader in 2011. 306% of Quota 2012;
Territory Management; Relationship Building;

July 2005-December 2010: ALPHA FREIGHT SYSTEMS INC.
Position: Account Executive/Broker
Focus: Cold call and Network to Achieve Sales Goals; Call on manufacturers/
Carriers to Secure Sale; 30-40 calls per day; Relationship Builder/Repeat
Business

February 1998  June 2005: EMJA FUNDING MORTGAGE SERVICES
Position: Partner
Focus: Marketing/Staff Supervision; All aspects of Business Ownership

May 1988  January 1998: OHIO BUSINESS MACHINES
Position: Account Manager/Branch Manager   1994
Major Account Representative; All aspects of Management P&L,Sales,
Hiring, Training, Budget, Goal Setting; Office Equipment Industry
Focus: Sales/Training Sales Team

EDUCATION

1987   Muskingum University, New Concord, OH Degree: B.A. Business Management

Candidate's Name  page II of III

EMPLOYMENT SKILLS

Areas of experience

MANAGEMENT  SALES   CUSTOMER SERVICE

* Sales Management * Product Knowledge
* Problem Solving * New Business
* Customer Service * Staff Trainer
* Monthly Quotas *Customer Satisfaction
* Cold Calling/Phone Protocol * Negotiations/Contracts
* On-Site Visits/Field Support * Suggestive Selling
* Generate New Leads * Corporate Networking
* Customer Interface * Customer Follow-Up
* Customer Needs * Major Account Responsibilities
* Project Consulting * Staff Recruitment/Interviews
* Implement Corrections * Sales Program
* Market Share/Competition * Facility Management
* Time Management * Account Management

SALES/MANAGEMENT STRENGTHS

* Self Motivated * Career Focused
* Position Dedication * Problem Solving
* Integrity * Organized
* Confidence * Peer Respected
* Quick Study * Computer Literate
* Multi-Tasking * Conscientious
* Outgoing/Dynamic * Communication Skills

MANAGEMENT PROFILE

Management: Strong management background in planning/executing sales/marketing plans

Marketing: Proven ability to recognize market trends and assume bottom line responsibilities
for strategic planning

Team Building: Team leader with extensive experience in hiring, training new talent

Communication: Persuasive communicator with well-developed presentation and negotiation
Skills

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