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Candidate Information
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Title Medical Billing and Coding/ Medical Claims/Customer Service
Target Location US-AZ-Scottsdale
Email Available with paid plan
Phone Available with paid plan
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Summary

Highly personable Medical Billing & Coding graduate with over 25 years of customer service experience. Strong organizational skills with the ability to prioritize tasks. Talent for identifying customer needs, with demonstrated ability to gain customer trust and provide exceptional follow up services, resulting in repeat customer business. Ability to resolve escalated customer service issues with the determination to ensure quality service. Proficient with numbers successfully managed employee payroll for over 50 employees.

Knowledge, Skills & Abilities

Medical Terminology
Insurance Claims & Payments
CPT-4 & ICD-10
Electronic Health Records
Billing Cycle
Daily Financial Practices
Patient statements
CPC-A November 2016
Patient Scheduling
MediSoft
EOB s
Accounts Payable / Receivable
HIPAA Compliant
Benefit Verification
Sending/Receiving Claims
Inpatient/Outpatient Billing
Appeals Processing
Referrals
Authorizations
Records Review

Education

Carrington College   Mesa, AZ Graduation: July 2016
Medical Billing & Coding Certificate
Academic Excellence 4.0 GPA; Perfect Attendance

Certification: CPC-A November 2016

Industry Experience

Extern Southwest Physician Solutions, LLC   Tempe, AZ June 2016 - July 2016
Completed a 180 hour externship completing the essential duties and functioning as a Medical Biller and Coder within a fast paced medical billing organization.
Organize and accurately maintain patient electronic medical records; track data about patient symptoms, medical history, x-ray, lab results, and diagnoses, and healthcare related treatment
Accurate data entry of information within the electronic medical record system
Effectively communicate with insurance companies to resolve billing issues

Additional Work Experience

Banquet Server El Chorro Lodge   Paradise Valley, AZ March 2012 - Present

Customer Service Representative Circle K   Phoenix, AZ June 2010 - February 2012

Payroll Clerk / Server Julio G s Mexican Restaurant   Scottsdale, AZ 1999 - 2010

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