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Click here or scroll down to respond to this candidateCandidate's Name EMAIL AVAILABLE
5 Hillside Drive Tomkins Cove, NY Street Address PHONE NUMBER AVAILABLE / PHONE NUMBER AVAILABLE
Objective: A secure and challenging position with a growing company
Experience:
Haier / GE Appliances Corporation Louisville, KY
In-Home Major Appliance Service Technician January 2017 to present
Repaired and installed major household electrical appliances such as washers, water heaters, dryers, ranges, ovens, dishwashers, microwave ovens and refrigerators.
Disassembled appliances to remove defective parts, using power screwdrivers, specialty tools and various hand tools.
Installed new parts and reassembled appliances.
Maintained stock of replacement parts.
Determined repair requirements by connecting appliances to power source and examining parts for defects
Maintained high standards of excellence and customer service.
Appliance King Service Tomkins Cove, NY
In-Home Service Technician/Owner April 2007 to January 2017
Repaired and installed major household electrical appliances such as washers, water heaters, dryers, ranges, ovens, dishwashers, microwave ovens and refrigerators.
Disassembled appliances to remove defective parts, using power screwdrivers, specialty tools and hand tools.
Installed new parts and reassembled appliances.
Maintained truck stock of replacement parts.
Determined repair requirements by connecting appliances to power source and examining parts for defects while disassembling.
Performed In-Home sales if appliance was to be replaced.
Increased In-Home sales from 10% to 22% per quarter
Installed all major appliances from simple swap-out replacement to brand new virgin installations of au gas, electric and water types.
Maintained high standards of excellence and customer service.
AOK Appliance Service, Inc. Eastchester, NY
Service Technician June 2012 to June 2014
Service, troubleshoot and repair all brands of major in-home appliances.
Maintain and record all parts and supplies used on service orders.
Schedule and prioritize service calls based on geography for optimum daily performance.
Update education and training on new and existing equipment from the manufacturers.
Maintain highest level of customer satisfaction for company success.
Maintain time tables for all scheduled events.
BOCES Section I Athletics Harrison, NY
Sports Official March 2008 to present
Maintain time tables for all scheduled events.
Assert highest level of professionalism and wear appropriate attire.
Maintain integrity of game and enforce all applicable rules.
Identify and provide a coach or captain the opportunity for a teachable moment to reinforce good
sporting behavior.
Remain aware of the inherent risk of injury that competition poses to student and adult athletes.
Update training for the recognition of emergency conditions that may arise during the course of competition.
Appliance Doctor RX Inc. Yonkers, NY
Service Technician March 2008 to May 2012
Service, troubleshoot and repair all brands of major in-home appliances.
Maintain and record all parts and supplies used on service orders.
Schedule and prioritize service calls based on geography for optimum daily performance.
Update education and training on new and existing equipment from the manufacturers.
Maintain high level of customer satisfaction for company success.
Brewster Sports Management
Sports Official
Maintain time tables for all scheduled events.
Brewster, NY
Oct. 2007 to Aug. 2008
Assert highest level of professionalism and wear appropriate attire.
Maintain integrity of game and enforce all applicable rules.
Identify and provide a coach or captain the opportunity for a teachable moment to reinforce good
sporting behavior.
Remain aware of the inherent risk of injury that competition poses to student and adult athletes.
Update training for the recognition of emergency conditions that may arise during the course of competition.
Lew White Appliances, Inc. Brookfield, CT
Senior Service Tech and In-Home Sales Consultant Oct. 2005 to Aug. 2006
Service, troubleshoot, install and repair of all types and brands of major appliances.
Schedule all service orders for each day.
Maintain and record inventory used from service truck.
Maintain high level of customer service and satisfaction for the company's success.
Fill-in Sales Representative when needed.
Maintain up-to-date records of all equipment progress status in warehouse and shop.
Provide assistance and co-ordination between Service and Delivery Operations for delivery and set-up of specialty units.
United States Postal Service White Plains, NY
Manager of Maintenance Operations Aug. 1999 to Dec. 2005
Managed and coordinated daily activities for a facility of 500,000 sq. ft. with four supervisors and sixty full-time employee staff engaged in construction, maintenance of automated and fixed mechanical equipment, building equipment and cleaning activities at the Westchester Processing and Distribution Center.
Provided direction and assistance to the supervisory staff for: schedule deadlines on projects, equipment modifications, special staffing events, Preventive Maintenance routines and training schedules.
Jnspected, completed work for compliance to specifications.
Discussed company policies with workers and enforced safety regulations on a regular basis through quarterly reviews and weekly Service Talks.
Recommended measures to improve productivity, equipment performance, work quality and working conditions, considering workers' suggestions.
Coordinated work between Operations Management and Maintenance Management on a regular basis.
Placed as Project Manager for the U.S. Postal Service during the installation and acceptance of an 18 million dollar automated Tray Management System with Siemens Electronics. This system facilitated an increased level of productivity and raised service standards within the facility by 19%.
Demonstrated effective leadership and encouraged team concepts. Through the use of teams helped initiate a better insight and consistency for problem resolution on equipment.
It had also created an increased level of morale from employees based on recognition and better use of their expertise.
Expedited communication between upper level management and general personnel.
Maintained high standards of excellence by being current with all equipment, safety and O.S.H.A. required training for the facility.
Actively participated in all levels of standards and commitments to Workplace Diversity which has resulted in a high level of employee morale within the department.
Counseled subordinates in professional, educational and personal matters
.United States Postal Service White Plains, NY
Manager, Maintenance Operations Support Dec. 1996 to Aug. 1999
Maintained all equipment performance and preventive route completion records and produced reports for all three Managers of Maintenance Operations and the Plant Maintenance Manager.
Reviewed and approved all vendor selections for parts, services and supplies.
Reviewed and approved all contracts for equipment service for repair or replacement, snow removal, security systems service or upgrades and HVAC monitoring systems service or upgrades.
Requisitioned and inspected supplies and equipment.
Maintained a parts inventory of over 2600 line items providing high levels of productivity to processing equipment with minimal downtime.
Conducted daily inventory counts of approximately 100 random line items to maintain piece counts and bin location accuracy.
From the established program to maintain inventory National goals of 95% balance-on-hand counts and bin location accuracy were exceeded consistently with a minimum of 98.5% to 99% for balance-on-hand and 100% bin location accuracy which enabled our department to have the highest levels of production in the NY Metro area.
Maintained a high level of standard for Workplace Diversity.
United States Postal Service
Supervisor, Maintenance Operations
White Plains, NY
Oct. 1995 to Dec. 1996
Supervised and coordinated activities of workers engaged in office and building construction, maintenance of automated equipment, fixed mechanical equipment, building equipment and cleaning activities for a 500,000 sq. ft. office and processing center.
Studied production schedules and estimated worker-hour requirements for completion of job assignments.
Inspected completed work for compliance to specifications.
Supervised forty-five employees, scheduled work hours, resolved conflicts, discussed company policies with workers and enforced safety regulations.
Analyzed and resolved work problems and assisted workers in solving work problems.
Evaluated workers' performance and provided feedback.
Identified problems, diagnosed causes and determined corrective actions.
Trained new workers.
Participated and maintained a high level of Workplace Diversity which produced a high level of morale.
United States Postal Service
Electronic Technician
Mount Vernon, NY
Oct. 1994 to Oct. 1995
Repaired and maintained machines and equipment used in the processing and sorting of mail.
Read work orders, formulas and processing charts and received verbal instructions to determine specifications and sequence of operations.
Read blueprints and schematic drawings to determine repair procedures.
Used hand tools, power tools and test equipment.
Conferred with operators regarding equipment and machine malfunctions.
Diagnosed, inspected, tested, electrical, electronic units and controls to using test equipment.
Disassembled machines and disconnected controls, using all types of hand and power tools.
Removed, repaired and replaced defective units.
Started repaired and newly installed machines and equipment to verify readiness for operation.
Recorded all types of malfunctions and repair work performed.
Maintained hiqh standards of excellence.
United States Postal Service
Maintenance Mechanic
Mount Vernon, NY
Jul. 1994 to Oct. 1994
Repaired and maintained machinery and mechanical equipment such as: engines, motors, pneumatic tools, conveyor systems, electrical and hydraulic production machines and equipment.
Followed diagrams, sketches, operation manuals and manufacturer's specifications.
Dismantled devices to gain proper access and removed defective parts, using hoists, cranes, hand tools and power tools.
Individual parts were examined for form and texture to detect imperfections to maintain a high level of productivity with minimal downtime.
Inspected used parts to determine changes in dimensional requirements, using rules, calipers, micrometers and other measuring instruments.
Adjusted functional parts of devices and control instruments, using hand tools, levels, plumb bobs and straightedges.
Installed special functional and structural parts in devices, using hand tools.
Repaired and replaced defective parts, using hand tools and power tools.
Repaired electrical equipment.
Identified problems, diagnosed causes and determined corrective action.
AFT Appliance Repair
Owner & Lead Service Tech/ In-Home Sales Consultant
Yonkers, NY
Jul. 1987 to Jul. 1994
Repaired and installed major household electrical appliances such as washers, water heaters, dryers, ranges, ovens, dishwashers, microwave ovens and refrigerators.
Disassembled appliances to remove defective parts, using power screwdrivers, soldering iron and hand tools.
Installed new parts and reassembled appliances.
Maintained stock of replacement parts.
Determined repair requirements by connecting appliances to power source and examining parts for defects while disassembling.
Performed In-Home sales if appliance was to be replaced.
Increased In-Home sales from 14K per quarter to over 48K per quarter.
Installed all major appliances from simple swap-out replacement to brand new virgin installations of au gas, electric and water types.
Maintained high standards of excellence and customer service.
Education: Barrington College B.S. in Education
Barrington, RI
1978
Western Connecticut State University
Graduate Credits
Started graduate studies in Information Technology. Holding a 4.0 G.P.A.
Danbury, CT
2003 to Present
Patsem Welding School
Certification
Peekskill, NY
1986
AHAM I NARDA
Type I Refrigerant Recovery Certification
References: Available upon request |
