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Administrative Assistant Customer Servic...
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Title Administrative Assistant Customer Service
Target Location US-IN-Hammond
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name  (JORDAN)
PHONE NUMBER AVAILABLE
EMAIL AVAILABLE

ADMINISTRATIVE ASSISTANT/RECEPTIONIST

Street Address + years of professional, detail-oriented administrative support in business, corporate, and office environments. Always contributing to the team effort within any department and role I am privileged to occupy.

Excellent Communication Skills (verbal/written)
Exceptional Customer Service Skills
Microsoft Office/Word/Excel/Outlook/Adobe
Multiple Calendar Management
Mail Merge/Mass Mailings/UPS/Fed EX
Travel Arrangements/Expense Reporting

PROFESSIONAL EXPERIENCE

(05/2016 - Present) Referral Coordinator   Rose International, Gary, IN
Processing referrals in Gary Vocational Rehabilitation Office, heavy multiple calendar management, back up receptionist.
Assist counselors with processing of all incoming paperwork, rescheduling appointments and sending out correspondence.

(12/2015   03/2016) Administrative Assistant   OtterBase, Inc., Hammond, In
Assisted the Financial Department (Cargill) with spreadsheets, organizing filing system, daily mail distribution
Assisted Accounts Payable and Accounts Receivable staff with processing paperwork
Placed calls to make payments, make requests for proof of delivery and verify invoices from vendors

(06/2015 - 09/2015) Case Manager II - Knowledge Services, East Chicago, IN
Assisted program participants gain and redefine job search skills (ResCare)
Assisted Case Managers with setting up participants in Job Search Engines
Verified and input Job Search Log entries throughout the NW Indiana Region via Microsoft Office and ResCare Works

(03/2013 - 03/2015) Administrative Assistant - Manpower, Hammond, IN
Assisted the Manager of the Purchasing Department (Unilever) during the company's transition into the SAP system
Performing Accounts Receivable/Accounts Payable, Bank Reconciliation and Customer Service
Performing Administrative Assistant (Atkore), Receptionist, Clerk and clerical duties as assigned by contractor

(02/2010 - 09/2012) Administrative Assistant - MHM Services, Inc., Atlanta, GA
Process expense reports for Atlanta Regional Office
Human Resources duties, including maintaining credentialing files, employee records
Directing newly hired candidates in the Onboarding system prior to the scheduled orientation date
Conducting orientation for new employees, processing new-hire paperwork and submitting documentation
Call in Workers Compensation claims and provide follow up with injured employees

(09/2005   07/2009) Administrative Assistant - Outsourcing Solutions Inc., Douglasville, GA
Provided direct secretarial assistance to the Chief Operations Officer
Served as a liaison between the business owner, direct reports, and all inquiring clientele
Maintained confidentiality of privileged information, created expense reports, verified invoices
Arranged travel plans, prepared and organized meeting agendas, updated spreadsheets, coordinated meals

EDUCATION/TRAINING

Certified Medical Coder - Medical Coding Specialist Program, Georgia Perimeter College - Clarkston, Georgia
High School Diploma, George Washington High School - East Chicago, Indiana

Computer Skills: Microsoft Office, Word, Excel, Outlook, PowerPoint, Access, Adobe, AS400, Megamation, ARIBA, UltiPro, Kronos, Meditech, 3M Encoder, ERMA, Star Navigator 9.3, Novell, McKesson s Windows.

Other Skills/Office Equipment: Switchboards/multi-line phone systems, fax machines, bursters, collators, mail inserting equipment, auto folders, postage machines, electronic letter opening feed tables and complex copiers.

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