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Click here or scroll down to respond to this candidateTechnical Contractor / Consultant Resume
ERNEST BANNISTER, Microsoft Certified Professional (Server & Desktop)
Street Address
Tel: PHONE NUMBER AVAILABLE E-mail: EMAIL AVAILABLE
INFORMATION TECHNOLOGY EXPERIENCE
April 2015 to January 2016
Team Lead AWS VirtualPC MDT Desktop Specialist
Johnson & Johnson ITS, Raritan, NJ Doyensys / Cognizant
Team performed virtual server builds, PowerShell script editing of MDT Task sequences and IT business user support of virtual server infrastructure.
Used AWS- Amazon Web Services and Azure in building Windows servers (Microsoft Deployment Toolset MDT, Microsoft Deployment Workbench LiteTouch, Out-of-Box-Experience OOBE, MSIExec) in an AWS EC2 context (e.g., AMIs, EC2, EC2 Configuration Tools)
Managed local code edits on Windows in GIT code repository via GIT Bash.
Conformed to SDLC and ITIL.
Wrote and updated Knowledge Base Articles and Job Aide documents
February 2015 to April 2015
Technical Lead, XP to Windows 7 Deployment team
Barclays Bank, Wilmington, DE Abbtech / Dell, Inc
Lead Windows migration technician team for Lenovo hardware, Operating System and business application upgrade and replacement using SCCM and proprietary data migration and reporting tools. Managed daily deployment scheduling and completion reports to senior management,
November 2013 to December 2014
International Site Deployment Manager, EUCT Windows Migration
Shire Pharmaceuticals Inc., Wayne, PA HCL / K-TEK Resourcing, LLC
Managed Operating System and Application upgrade project in a highly matrixed, highly dynamic environment. Interfaced with stakeholders at all levels to manage and meet client expectations and project objectives across multi-national sites within constraints. Performed hands-on deployment and troubleshooting of migrations as needed with SCCM/MDT, USMT, WET. Generated daily & weekly reports for senior management in CMDB, Excel and Sharepoint.
Responsible for directing three technical teams per site to execute End to End system migration processes and provide Pre & Post deployment end-user support.
August 2013 to September 2013
Windows Migration Consultant Engineer
The Body Shop, Inc., Wake Forest, NC / VACO, Inc.
Provided assistance to in-house SCCM admin team troubleshooting and resolving issues with image deployment to desktops, laptops and POS using Microsoft SCCM
Performed analysis of SCCM 2007 hierarchy to determine update and upgrade recommendations to address known issues with OSD and application deployment in client environment. Created role based administration template and admin process documentation specific to client SCCM environment.
February 2013 to August 2013
Windows Migration Support Engineer / Technical Writer
Covance Corp., Princeton, NJ EMC / The Judge Group
Produced Workbench workflow chart documentation and work instruction SOP implementation documentation for internal client knowledge-transfer. Engaged in client interface at technical and strategic levels to derive the most useful documentation of the methodologies needed to administer, monitor and remediate the SCCM 2012 SP1 infrastructure on a continuing basis within current business/technical/software requirements.
July 2012 to December 2012
Applications Integrator/ OS Deployment Manager
Harris Teeter Inc., Matthews, NC Intellinet/Windows Management Experts
Integrated packaged applications for deployment through SCCM 2012 and Admin Studio.
Identified bugs/installation issues/tracking application packaging/deployment issues in a Sharepoint QA tracking sheet and generated SCCM queries for pre & post-deployment reports.
Initiated Zero Touch OSD and application deployment, monitoring and troubleshooting on a nightly schedule. Performed GPO & Active Directory configuration for user and device rights management.
Tested & edited PowerShell scripts for overall task sequence deployment on various models of client machines.
SCCM 2007 & SCCM 2012 Client Deployment in a migrated version environment.
Assisted PXE Service Point and Distribution Point configuration for 300 NAS devices that were used for the deployment of Windows 7, accounting, POS, Office 2010 applications to each store.
June 2012
Technical Writer/Editor
AgFirst, Columbia, SC / Windows Management Experts, LLC
Provided site-specific documentation of SCCM design, implementation and customizations across the hierarchy with additional documentation of software update management, Light & Zero Touch Operating System deployment & SOP across the enterprise for banking industry client.
February 2012 to May 2012
Site Lead Desktop Engineer & Deployment Project Resource Coordinator
Windows 7 deployment and USMT migration for ATOS/Siemens IT at Towers Watson International, Mexico City, Mexico, & Philadelphia, PA
Managed 6 person deployment team. Guided development of SCCM 2007 Deployment /migration procedure documentation for local technical team via translator. Populated and queried daily migration reports utilizing MS Excel and proprietary CTMS (Client Tracking Management System)
January 2012 to February 2012
Deployment Systems Analyst III, Desktop Engineer
State Corporations Commission, Richmond, VA
Designed, installed and configured SCCM / MDT2010/WAIK deployment server in vSphere, MS Server 2008 R2 test environment to produce Windows 7 Enterprise reference image for Windows 7, Generated Pre-installation boot media and Windows 7 WIM, wrote procedural documentation for in-house staff training in preparation for USMT XP to Win7 migration project at the State Corporation Commission, Commonwealth of VA for CAI/Modis. Richmond, VA
September 2011 to December 2011
Post Deployment Desktop Engineer
& Deployment Project Resource Coordinator
Towers Watson, Inc Philadelphia, PA
Implemented post-deployment quality control procedures to ensure end-user satisfaction after Windows 7 deployment and USMT migration for ATOS/Siemens IT at Towers Watson, Philadelphia, PA deployment project. Updating GPO, SCCM 2007 client, advertised programs, hardware functionality and network connectivity. Coordinated resourcing and migration scheduling of new and legacy PCs, laptops & peripherals for distribution, disposition and HD wipe.
March 2011 to August 2011
Image Deployment Manager
U.S. Treasury Dept., Washington, DC
Coordinated scheduling and execution of Work Performance Statement, project objectives and scope for Windows 7 deployment at the U.S. Treasury Dept., Washington, DC. Provided technical services and knowledge transfer to client staff to provide deployable, US FDCC Windows 7 image build to bare-metal utilizing MS tools, SCCM 2007 R2/R3, MDT 2010 U1, ImageX, WAIK in Windows 2008 R2 environ. Configured Vmware workstation 7 clients for Proof of Concept deployment & testing.
Interfaced with stake-holders and SME s on-site and via WebEx remote. Wrote and produced S.O.P. documentation and knowledge transfer presentations for on-site client staff using Visio, Powerpoint & Publisher.
October 2010 to November 2010
Configuration/Deployment Technician
Dow Chemical Corp., Philadelphia, PA
On-site Configuration Team for IBM Corp. at Dow Chemical Corp., Philadelphia, PA
Held daily responsibility for scheduling, staging, imaging and deploying Windows 7, IBM PCs & laptops, recovering and data wiping of Lenovo PCs, & laptops. Provided desk-side assistance to client end-users. Utilized SCCM for applications transfer & Symantec file transfer.
December 2009 to May 2010
Team Lead, Imaging/Deployment Technician Lenovo Corp.
Lyondell-Basell Corp., Newtown Square, PA
Lead On-site SCCM Deployment Team. Held daily responsibility for 4 person team staging, imaging, deploying, recovering and data wiping of Dell and Lenovo PCs, laptops and peripherals. Managed inventories of leased vs company owned assets and developed progress reporting to Lenovo Project Manager in coordination with on-site client analysts/managers.
November 2009
PC Installation & Configuration Technician
Wolters Kluwer Corp.
Member of Perot Systems project team for Wolters Kluwer Corporate office, Philadelphia, PA relocation project. Tear-down, re-deploy and verify LAN/wireless networked PC workstations, printers, scanners, plotters and multi-function devices.
October 2009 to November 2009
PC Installation & Configuration Technician
E+ Technology, Inc./Stratus Technology Services, Shrewsbury, NJ
Provided on-site PC hardware setup, image deployment & network connectivity verification for POS and back office management systems.
February 2007 to June, 2009
Infrastructure Systems Engineer
Oracle Corporation-Primavera, Bala Cynwyd, PA
Solved Helpdesk issues & remote and desk-side technical assistance issues for a wide range of corporate users, techs/programmers to senior executive management within designated SLA . Install, maintain, troubleshoot, backup and support MS Windows based servers, utilizing security patch and change management scheduling tools. Participated and led daily team SCRUM for team goals & objectives. Supported VMware virtual server, desktop PCs, notebook PCs, Blackberry handheld devices and networked multi-function print/scan/copy/fax devices. Install, support and troubleshoot wireless network routers and devices.
Supported top-tier executive teleconferencing, videoconferencing and Smartboard systems. Created User documentation and presentations for employee On-boarding .
Managed Symantec Enterprise backup systems including robotic tape library rotations. Setup and deployed Ghost images with XP/Vista/Win 7 OS, remote application and VPN clients.
July 2006 to February 2007
FIELD SERVICE TECHNICIAN
Cilicon Solutions
Install, repair, maintain CISCO hardware, Radiant POS systems, Automotive parts & inventory systems, Perform Wireless site surveys using CISCO Aironet utilities, Configure Symbol Handheld PDT scanners. Assist in remote installation and troubleshooting for Network and desktop operating systems. Win Server 2000/2003, XP Pro desktop.
February 1997 to June 2006
COMPUTER NETWORK Operations Administrator
Juvenile Justice Center Family Services, Philadelphia, PA
Plan, Purchase, Install, schedule system maintenance & repair computer network infrastructure in Novell 4.1 & Windows 2000 & 2003 Server, XP desktop environ.
Deploy Windows XP Pro & MS Office XP 2002 to 200 new and existing Dell and HP desktops using Symantec Ghost 7.5, sysprep answer files and RIS across 3 locations
Establish & maintain secure VPN remote access to multi-site locations.
Manage Cisco VoIP PBX phone system
Execute relational database & file storage integrity procedures using MS Access and Excel management tools, anti-virus, tape & on-line back-up utilities.
End-user support & training for MS Office XP, Blackbaud & Solomon Accounting, Paychex payroll applications and Web based client service & billing applications
Help Desk & Desk-side support
September 1993 to January 1997
SMALL BUSINESS TECH SALES CONSULTANT
Sears Business Center, Bensalem, PA
Provided Technical sales assessment for Small Business clients using PCs, inventory management, purchase order, Point-Of-Sale applications and office equipment.
March 1991 to June 1993
PRE-SALES TECHNICAL CONSULTANT
Hoke Business Systems, Narberth, PA
Provided pre-sales technical needs assessment, proposals and installation support to
account reps. Selected appropriate technology for client applications and
provided end-user training & support.
PROFESSIONAL EDUCATION
September 2014
HCL
ITIL Foundations V3
December 2012
TRUESEC, Inc.
Mastering SCCM & MDT 2012 Johan Arwidmark and Kent Agerlund
The ultimate MDT 2012 and System Center 2012 Configuration Manager SP1
September-October 2010
VILLANOVA UNIVERSITY
Project Management Institute, Project Management Professional Foundations
December 2006
AMBILOGIC Technical Trainers
Boston, MA
Microsoft Certified Professional, Windows Server 2003, Windows XP
February 1990 to February 1991
COMPUTER LEARNING CENTER
Philadelphia, PA
Technical Degree in Computer Technologies
September 1976 to July 1977
GODDARD-CAMBRIDGE COLLEGE GRADUATE PROG
Boston, MA
Master of Arts studies in Political Economy & Popular Writing
Oct 1970 to Jun 1973
Malcolm X UNIVERSITY
Greensboro, NC
Bachelor of Science in Communications Technology, Minor in Political Economy
September 1969 to Oct 1970
BROWN UNIVERSITY
Providence, RI
Studies in Political Science
September 1965 to Jun 1969
ST. THOMAS MORE C.H.S.
Philadelphia, PA
High School Diploma in Academic College Prep.
REFERENCES: Available upon scheduled interview with hiring authority |
