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Title Administrative Assistant Customer Service
Target Location US-MA-Lynn
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
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Office Administrative Assistant
Performance Summary
Organized, goal-oriented, adept multitasker. Self-starter, quick study and team player. Professional general office coordinator supporting services towards smooth functioning of administrative activities, experienced in data entry, financial administration, routine correspondence. Knowledge of employee relations, benefits administrations, event planning, development and management, basic employment Laws including ADA, OSHA and FMLA.
Professional Skills
Onboarding Records
Payroll Administration
New Hire Orientation
Team Management

Planning/Organization
Budgets
Vendor Management
Assessment Tools

Maintain Confidentiality
Policies and Procedures
Background documentation
Training and Development

Selected Accomplishments
Compile and update employee records (hard and soft copies)
Process documentation and prepare reports relating to personnel activities
Coordinate HR projects (meetings, training, surveys ) power point presentations
Deal with employee requests regarding human resources issues, rules, and regulations
Assist in payroll advisory by providing relevant data (absences, leaves, short term disability)
Research and resolve issues, handle complaints and grievance procedures
Organized, detail oriented, with ability to work in fast-paced, deadline-driven environment
Professional Experience
Bay State Interpreters, Boston, MA Nov. 2012 - Present
Administrative Assistant
Provide administrative support to multiple bilingual staff and immigrants with skills necessary to create and interpret documentation from foreign language to American English language.
Process and maintain documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, employee leave of absence, and unemployment claims.
Liaison between vendors, clients, and internal departments overseeing admin operations
Coordinated volunteer teams at several events for bay state administrators.
Delegate all service calls to staff as appropriate on regular and emergency actions.
Establish, organize and maintain files and regularly update confidential personnel actions.
Handle incoming administrative onboarding, locating, updating records.
Interface with state agencies processing documentation in accordance with applicable laws.
Liaison between vendors, clients, and internal departments overseeing admin operations.
G2 Secure Staff, Boston, MA April 2008   Sept. 2009
Human Resource Assistant
Supported G2 staff and more than 100 vendors each day with administrative and HR support with general office coordinator supporting services towards smooth functioning of administrative activities, experienced in data entry, financial administration, routine correspondence. Managed facilities operations for over 50 events annually.
Liaison between vendors, clients, and internal departments overseeing admin operations
Coordinated volunteer teams at several school events for educators and administrators.
Delegate all service calls to staff as appropriate; regular and emergency actions.
Establish, organize and maintain files and regularly update confidential personnel actions

Education

Masters of Science, Boston, MA - Wheelock College 2007-2009
Bachelor of Science   Psychology - Wheelock College 1993-1996
Bachelor of Arts   Theatre   Wheelock College 1993-1996

ACHIEVEMENTS & AWARDS
Publication of personal artistic work  Final Awakening  in Noble Poet Society
Publication of personal artistic work  A Course to War  High school journal, ACC
Honor Student at Wheelock College
Honor member of Psi Kappa Theatre Society at Wheelock College
Fluent in English and Serbo-Croatian

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